Aberdeen Blinds Company Ltd  Reviews 

167
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this reliable company, praising the smooth process from the initial phone call to the final setup. People frequently highlight the exceptionally polite and helpful staff, gorgeous plantation shutters and custom blinds, and quick installation work that leaves absolutely no mess behind in their living spaces. However, some people mentioned occasional scheduling hiccups, minor product adjustments needed after completion, or unexpected delays during the very early project stages. Reviewers noted that while the vast majority of projects proceeded wonderfully, a few individuals experienced frustrating communication gaps or disappointment regarding overall project costs.

What people talk about most

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the seamless... See more

Staff

Users describe positive interactions with staff, highlighting helpful representatives who are meticulous in... See more

Product

People report positive experiences with product, expressing absolute delight with their new wooden slat... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Met your representative on new home, was meticulous in measuring and advising blinds, agtee a fair price. On completion one blind not quite right, removed, sorted a fixed later. Excellent service all... See more

Company replied

Rated 4 out of 5 stars

Slow starters but completed the work very efficiently and left a perfect completed project.

Company replied

Rated 5 out of 5 stars

Although more expensive than doing it yourself, I loved the hands off experience. A quick measure and it was pretty much done. The measuring appointment was fast, but I was able to ask lots of qu... See more

Company replied

Rated 5 out of 5 stars

Very professional and friendly made the whole process very simple. I’m totally delighted with my wooden slat blinds. Being a local family business made such a difference can’t praise them enough would... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Curtain Store

Written by the company

Aberdeen Blind Company has been fitting blinds, shutters and curtains in homes across Aberdeen and the North-East for 74 years. Family-run and based at our Esslemont Avenue showroom, we offer free home consultations, expert advice and professional fitting. Every product is made to measure and installed by our own team. Visit our Aberdeen showroom or book your free consultation at aberdeen-blinds.co.uk. Call us on 01224 637 609.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

167 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(167)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were up within 30 minutes,

They were up within 30 minutes,, there was no mess at all and they work perfectly. I am highly satisfied. The chap who came to install them was courteous and polite throughout. I am more than satisfied x

May 18, 2026
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Niki,

Thank you for your wonderful review. It's especially pleasing to know that our installer was courteous and polite throughout. We really appreciate your feedback and are thrilled that you are so satisfied with your experience.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Installed quickly by polite workmen…

Installed quickly by polite workmen .Seemed quite expensive for a small blind but in line with present times.

May 18, 2026
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi

Thank you for taking the time to leave a review. We appreciate your feedback and hope you enjoy your new blinds for years to come.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Excellent service

Excellent service, from initial phone call to delivery of blinds. Very pleasant staff, cheery and helpful.

May 11, 2026
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Reply from Aberdeen Blinds Company Ltd

Hi

Thank you for your feedback and for leaving us such a wonderful review. We're delighted to hear that you received excellent service from start to finish and that our team made such a positive impression. Your kind words are greatly appreciated.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Prompt and efficient

Prompt and efficient. Have used ABC many times before and always satisfied.

May 11, 2026
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Reply from Aberdeen Blinds Company Ltd

Hi

Thank you for taking the time to leave a review. We really appreciate your continued support and are delighted to hear about your positive experience.

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Brilliant service throughout the…

Brilliant service throughout the process, from initial call to measuring and quotation process the staff were superb.
Quality blinds, service and fitting , we could not have asked for any more, thank you so much.

April 24, 2026
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Reply from Aberdeen Blinds Company Ltd

Hi Michael,

Thank you so much for your kind words! We’re delighted to hear you had a great experience from start to finish. It means a lot to our team that you’re happy with the service, fitting, and quality of your blinds. We really appreciate your feedback and your support!

Kind regards,

Aberdeen Blind Company

Rated 1 out of 5 stars

Moving to a new build and wanted to…

Moving to a new build and wanted to order blinds. Visited the showroom prior and called in regards an appointment. Called a spoke with a very rude and unprofessional lady who said her name was Lesley whose was rude and will go elsewhere

April 21, 2026
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you for taking the time to share your experience — we’re really sorry to hear about your recent call with us.

This certainly isn’t the level of service we aim to provide, and we understand how disappointing this must have felt, especially after visiting our showroom and considering us for your new home. We pride ourselves on offering a friendly, helpful and professional service from start to finish, so it’s concerning to hear this feedback.

Please be assured that we are taking this seriously and will be looking into it further with the team.

Rated 5 out of 5 stars
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Good price & excellent service provided

Got a very reasonable quote which was valid for 3 months. Installation went smoothly & did not take very long for fitter to put up 6 blinds. Very happy with service. Happy to recommend this company.

February 27, 2026
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Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Very efficient service

Very easy to deal with , helpful and honest. Carried out installation of our shutter blinds quickly without disruption or inconvenience to ourselves. Highly recommend

March 26, 2026
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Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Excellent products

I was really happy with the wooden blinds I ordered for my bedroom so had no hesitation to arrange further blinds for 2 large dining room windows, opted for the darker wood which is beautiful, also so happy with the perfect fit blind on the hallway window, matched my woodwork perfectly, plenty samples provided to choose from. Definitely recommend this company for professionalism and quality goods

March 20, 2026
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Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Although more expensive than doing it…

Although more expensive than doing it yourself, I loved the hands off experience. A quick measure and it was pretty much done.
The measuring appointment was fast, but I was able to ask lots of questions and they have a an abundance of choice which is amazing.
The fitting of the blinds was so fast but it took so much pressure off trying to get it right. The fitters done a great job and I absolutely love my blinds.
Great experience, great choice, no pressure, no stress and an absolutely fabulous finish.
It may be more expensive but it was well worth it

November 21, 2025
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Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Delighted with my new blinds from…

Delighted with my new blinds from Aberdeen Blinds Company, from the first visit to the house incredibly professional to the fitting process, can’t recommend them enough , our 3rd time using them .

November 19, 2025
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Everyone arrived at the times agreed.

Everyone arrived at the times agreed.
The blinds were completed exactly when promised.
The blinds were fitted exactly when promised.
The installation of the blinds was done extremely well and when promised…
Ten out of Ten deserved…

November 18, 2025
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Great service from start to finish…

Great service from start to finish would recommend to family and friends

November 12, 2025
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Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 1 out of 5 stars

No Show and no contact

I booked an online appointment with Aberdeen Blind Company for 6 October, between 09:00 and 12:00. nobody showed up and I received no call, no message, and no apology or explanation.
This is very unprofessional. If an appointment cannot be met, the company should at least contact the customer to reschedule — not leave them waiting as though the booking means nothing, or not take bookings online if they cannot honour them.
I’m now left wondering whether this is a reliable company at all, and I would caution others before trusting them with a scheduled visit. I contacted them and notified them that they had failed to turn up but there was no reply and had to leave a message.

The company finally telephoned this afternoon (6th) after completely failing to attend the agreed appointment. They claimed they had tried to contact us on Friday to re-schedule. This is simply not true. We were at home all day Friday, the phone was on, and no call, voicemail, text, or email was received.
Trying to cover a no-show by saying they “tried to contact us” when they clearly did not only makes the situation worse. It shows a lack of honesty as well as poor organisation. Customers deserve straightforward communication and reliability — both were missing here

We contacted Grampian Blinds who did telephone to confirm appointment, far superior customer service.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered some blinds for my living room…

Ordered some blinds for my living room very happy with the end result the sales team very friendly and helpful the fitter very professional so happy with end result I ordered more blinds for the rest of the house

September 15, 2025
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

Rated 5 out of 5 stars

Great Company

We were delighted with our blinds and service provided. This is the third time we have used Aberdeen Blind Company and we have always been very pleased with the service received and the product.

March 24, 2025
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Hi Coup,

Thank you so much for your continued trust in Aberdeen Blind Company! We're delighted to hear that you're happy with both the blinds and the service. It’s always a pleasure to serve you, and we truly appreciate your loyalty!

Kind regards,

Aberdeen Blind Company

Rated 5 out of 5 stars

Excellent service

Can't praise this company enough. From measurement to completion, the service was excellent! We're really pleased with our vertical & roller blinds. The fitters were a couple of really nice lads.

February 7, 2025
Unprompted review
Aberdeen Blinds Company Ltd  logo

Reply from Aberdeen Blinds Company Ltd

Thank you so much for sharing your feedback! We're thrilled to hear you had a great experience and are here anytime you need assistance in the future.

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