Been using them since Feb 2025 no issue. Always paid by card. Never ever paid cash Phoned today to go from Basildon hospital to westcliff. Only if I had cash and paid up front. Si... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Been using them since Feb 2025 no issue. Always paid by card. Never ever paid cash Phoned today to go from Basildon hospital to westcliff. Only if I had cash and paid up front. Si... See more
Company replied
Booked an 8 seater vehicle to take us (Family of 5) to and from Gatwick Airport and was very impressed with the service delivered by A&B. The driver Lee arrived on time, in a clean and presenta... See more
Company replied
Useless service! Called after driver was 20 minutes late. Was told it’ll be another 20 minutes at least. Customer service told me her “shift had only started 10 minutes ago so couldn’t tell me a... See more
Very professional taxi service servicing the Basildon district area. Very good rates and prices for each trip. Professional drivers always make you feel welcome and feel relaxed and a very smooth ride... See more
Company replied
Taxi and Airport Transfer Specialist, based in Basildon but servicing Essex
16 Olympic Business Centre, SS14 3ET, Basildon, United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never had a problem with this company, I use it very often and the app is so good, never usually wait long for a taxi and always polite staff

Reply from A & B Taxis
Easy to use app. And taxis always on time. Great service.

Reply from A & B Taxis
Drivers are always friendly and very helpful. Whether its getting me to work to te hospital on time and parking as close to the entrance as possible, or, helping carrying my shopping in and out of the car to my door along with my pram as u usually have my little one with me. I live that you can now pay with card as this makes it very easy for me as I never carry cash- the only critique I have is that sometimes the card machines are not working which is then a pain for me and the driver but otherwise would be 5 stars.

Reply from A & B Taxis
Reliable taxi service. The updated app is really good you can track your taxi and see which car is arriving. Drivers are (mostly) friendly.

Reply from A & B Taxis
Very good service most of the taxi drivers are nice and very helpful during COVID-19 regulations

Reply from A & B Taxis
Have been using A&B after a tip off from my Aunt about five years ago. Always very cheerful drivers who are helpful and excellent time keepers. Car's always clean and tidy never a problem.

Reply from A & B Taxis
Good, reliable service. Superior to alternative providers operating in the area... booking and payments can be handled via the app, contactless payments available in all cars..... drivers have good knowledge....

Reply from A & B Taxis
I always use A&B taxis. They are always on time, the cars are clean, drivers pleasant and I like that they send a text when the car is on the way and then when it has arrived. Excellent service all round.
THE APP IS EXCELLENT AND SERVICE IS VERY GOOD AND ON TIME
I have used A&B Taxis many time to Southampton, Gatwick and Heathrow. They have been amazing, always on time, polite, caring and ready to help in any way possibleas we are older people. I would wholeheartedly recommend this company to anybody without reservation.

Reply from A & B Taxis
Hi,
I know it’s been a tough year for everyone. But me myself have had a tough three years with health problem, and have been unable to drive, without your team it would have been impossible to get to work at the hospital. So I would like to thank you, fir your service and support for the past three years. 😉

Reply from A & B Taxis
I have been using A&b for several years now and find your company very professional with my bookings completed and booked appointments kept on time
and all the drivers very helpful and polite
Also get on the app it’s very easy and useful

Reply from A & B Taxis
Your service is great. All drivers are qualified and they are doing great job at this time. Your service deserve a five stars.
But new application is absolutely uncomfortable. Is there any chance to get the old one?

Reply from A & B Taxis
Always in time, very polite drivers and the app is so much easier too!

Reply from A & B Taxis
I have a taxi on serval occasions back and forward to Basildon hospital or work always found the drivers to be happy polite and helpful , always on time and feel safe travelling with especially with Covid would highly recommend ,and their app is easy to use

Reply from A & B Taxis
Very reliable service. Been using these guys for years. No matter how short or long my journey, it's always no problem for them. Having the app makes things even easier. Highly recommend

Reply from A & B Taxis
I have been using A&B taxis for the past 13 years, most times they are very punctual and occasionally I have had to rind them up and complain.
Above all, they are very reliable and dependable taxi company in Essex. I will recommend them anytime

Reply from A & B Taxis
The drivers are always punctual. The new app has a nice look and feel!

Reply from A & B Taxis
Usually on time, mostly friendly drivers, some cabs are not covid safe, no plastic screen, I always wear a mask anyway, reliable, I would have given 4 stars had it not been for their new app, it’s horrendous! Why they didn’t just leave it as it was, much easier to use than the new one, rather than deal with the complicated app I just order value cabs, their app is much easier to use

Reply from A & B Taxis
I often use A&B taxis to get to work. As a young female they are ALWAYS very welcoming and nice wish is so calming! Never a dull journey and I’d like to thank all the drivers for their great service. Special mention to Steven. Very lovely man! This service is always on time!

Reply from A & B Taxis
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.