Great company, done my driving instructor policy through them for my 3rd year and they’ve been great. Joe W from the driving instructor team is very good, very polite and knowledgeable, makes my life... See more
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I’ve been with Academy insurance, Egham branch for decades. I assume there has been a takeover by another firm. This firm doesn’t answer the phone. And is not the same level of service that I used... See more
Company replied
Harvinder Kalsi is an absolute superstar! Getting my driving instructor insurance could have been a daunting task, but she turned it into a breeze. From our very first conversation, it was clea... See more
Second year running and can not fault the service and dedication I received. I really feel like a valued respected customer. Harvinder exceeded my expectations as usual and has most definitely gone be... See more
Company details
Written by the company
Academy Insurance is an independently owned high street insurance broker that offers all kinds of general insurance products.
Contact info
United Kingdom
- academyinsurance.co.uk
4.2
Great
710 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
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I never signed any renewal documents…
I never signed any renewal documents but have been sent a bill. I even don’t drive anymore.
April 18, 2024
Unprompted review
U give personal services very polite…carol
U give personal services very polite speaking 2 a person is everything 2 me and quick and easy 2 renew
April 17, 2024
Apart from the general increase this…
Apart from the general increase this time, the response and helpful way I was treated meant a lot to me.
April 11, 2024
Amazing Service
Julie at Academy Insurance was brilliant. There were a few issues with the insurance and getting the right information. Julie handled this for us in a timely manner managing to get everything sorted and keeping us updated at every step.
April 16, 2024
Academy provide personal support
Academy provide personal support and advice to enable you to obtain the best cover at the best price.
April 3, 2024
Great company
Great company. Straightforward & efficient. Have dealt with the individuals for 10 years & recommend highly
April 16, 2024
I find the lady on the other line very…
I find the lady on the other line very helpful and very patient, everything well examined
April 8, 2024
Customer service excellent and saved a small fortune
Cannot recommend Academy enough. Was looking for freeholders insurance that was a bit fiddly, and quotes were coming in high. Spoke with a member of their team, Joe, and got a brilliant quote, over 50% cheaper with everything I needed covered. So impressed! Customer service was top drawer as well!
April 11, 2024
Unprompted review
Sales consultant was very good at…
Sales consultant was very good at explaining options and providing a new quote when we updated information.
April 9, 2024
Friendly helpful service
I have used this company for a number of years. All the staff are easy to talk to and ensure your requirements are met. It's great to actually talk to a person, not a computor!
February 8, 2024
Accademy Insurence One of The Best Insurers Out There!
Just so pleased I insured my car with academy insurence. I dealt with Ben Croucher he made everything a breeze. I recently had a accident and I needed my car repaired the service and repair was fantastic. Great insurence company to deal with. They truly are one of the best insurence companies out there.
March 20, 2024
Unprompted review
Ver knowledgeable Insurace adviser
Mike was very knowledgeable and thorough. He talked us though all the options and answered any questions really clearly.
March 13, 2024
Really decent price and sale person was…
Really decent price and sale person was amazing. I would really recommend this insurance company to everyone
March 12, 2024
I was misold a policy and even after…
I was misold a policy and even after listening to the recorded conversation, my complaint still stands. They took nearly £500 off my money after I cancelled the policy, for the 25 days insured with the misold policy, but said they did me a favour. Shame, I was a customer for 12 years. Bye now!
January 8, 2024
Unprompted review
Reply from Academy Insurance
Dear Dongwoon if you would like to reply to my request for further information I will investigate the points you have raised
Very efficient and informative!.
March 4, 2024
Great service. Mike was dedicated to getting me the…
Mike was dedicated to getting me the best cover at the best price and I am delighted to say his hard work paid off, thank you
March 1, 2024
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