AccessBureau Reviews 

114
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Best USD buying rate in the city. We visited the Liver pool street branch to change large amount of USD .Rami who is the branch manager gave us a good rate, He helped us a good customer service , we r... See more

Rated 1 out of 5 stars

AVOID, use Victoria St FX, 4 doors away. ....On 18th June I visited the Victoria branch to change £3k to euro. They told me my debit card payment had not gone through and to do it again, which I did.... See more

Rated 5 out of 5 stars

Ordered in advance, in the middle of the night - no deposit, no hidden charges. Got denominations I wanted at no extra cost. Collected $ next morning. Simply done Will use them again from now on.

Rated 5 out of 5 stars

I have used this bureau on many occasions, and I found that the rates are better than anywhere else in the High Street. Their staff are very helpful and I recommend anyone to use the shop for their cu... See more

Company details

  1. Currency Exchange Service

Written by the company

Access Bureau offer a fast and secure way to buy and sell travel money with over 40 currencies at competitive exchange rates. We pride ourselves on 0% Commission and no hidden charges what you see is what you get it couldn’t be more simple. As one of the leading providers of travel money in London and online, whether your buying holiday money for your trip or selling back we make it easy for you to buy and sell at a great exchange rate. Our branches are conveniently located minutes from London’s busiest railway, underground and Coach stations at Victoria and Liverpool Street for easy pick ups.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(114)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly and streamlined process from order to collection at the Liverpool Street office

January 24, 2024
Rated 5 out of 5 stars

100% using this company again

Great place, I popped in on the off chance and they couldnt be more helpful and better rates than I could see anywhere else. Am definitely using this company again!!

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Very Pleased

An amazing place to do business. Very courteous and honest staff. I had given the lady more than I should and it was promptly returned to me. Should also mention the very high rate I got for my Euros. Keep it up Access Bureau London Victoria. Thank You.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Best USD buying rate in the city

Best USD buying rate in the city. We visited the Liver pool street branch to change large amount of USD .Rami who is the branch manager gave us a good rate, He helped us a good customer service , we recommend this place to everyone , No DRAMA, Excellent service

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Best rates in town

Popped in to exchange some US dollars. Excellent customer service. Gordon handles his customers with great respect. I got the best rate in town. Highly recommendable.

October 3, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look