My wife and I have just set up a Will with Accord Legal Services, having dealt with an absolutely lovely lady named Sarah Danbury! Sarah was amazing from start to finish, friendly, chatty, efficent an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Accord Legal Services offer a friendly, affordable and straightforward approach to future planning and Will writing. Protect those you love today.
Contact info
51A Ormskirk Street, WA10 2SY, Saint Helens, United Kingdom
- 01744 807048
- liam@accordwills.co.uk
- accordlegalservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sarah was great explaining all options…
Sarah was great explaining all options and made the whole Will writing an easy experience
Highly suspect
After a long and difficult process, we ended up with some Wills but had no confidence that they were in fact legally binding.
Several clauses that we insisted on were omitted because they were not covered by the Accord insurance which seemed extremely odd.
We have since paid for new wills with a local solicitor- what a waste of time and money.
I believe this to be a sham company.
Sarah Danbury Was great
Sarah Danbury Was great whilst providing our will writing service. She was patient and kind and answered all questions without hesitation. Would highly recommend.
Sarah Danbury firstly advised me on my…
Sarah Danbury firstly advised me on my Will options and answered any questions I had, she was very helpful and professional all the way and went above and beyond for me! I 100% recommend her for any advise regarding policy's.
Excellent service
We arranged to get our wills done as this firm offered a free service for nhs workers, Sarah Danbury contacted us to arrange an appointment. Sarah is very knowledgeable puts no pressure on you and gives you time to think about which option you would like to choose. Sarah is very friendly and helpful and I will be recommending her service to family and friends. Thank you for helping us complete our wills.
Sarah Danbury was absolutely wonderful…
Sarah Danbury was absolutely wonderful when helping me with my will. She was incredibly kind, patient, and compassionate throughout the entire process, which made what could have been a stressful experience feel calm and reassuring. She took the time to listen carefully, explained everything clearly, and made sure I felt comfortable and confident with every decision.
I genuinely felt supported and understood, and I can’t thank her enough for her care and professionalism. I would highly recommend Sarah to anyone looking for a friendly, compassionate, and trustworthy Will writing service.
I had a very good experience with…
I had a very good experience with Accord Legal Services when looking to discuss my Will. I was allocated Sarah Banbury from the team who went o. to undertake these discussions and advise me further.
Sarah was extremely helpful and very down to earth. I also felt comfortable talking with her about personal information.
I will definetly be keeping Sarah's details for any future advice and services. Thank you.
From the moment Julie walked into my…
From the moment Julie walked into my home to do my will, I felt very comfortable and at ease. She is such a calm and professional lady! Doing a will is quite an emotional and in depth meeting - but I would 100% recommend Julie to do this. The questions she had to ask are quite in depth but I wasn’t phased by them as she presented and explained them to me in a way that I felt like I was completing a task I needed to do in life.
Sarah Danbury extremely helpful and…
Sarah Danbury extremely helpful and knowledgeable in relation to Estate planning/Will. Ensures all options are clearly explained whilst being very friendly and understanding.
Julie helped us all the way through the…
Julie helped us all the way through the process that we did. She was absolutely fantastic. She answered all our questions within minutes of sending messages to her. I would highly recommend her. She did a brilliant job and we are very happy with her service
They talked me through what needed to…
They talked me through what needed to be sorted and made it very simple. Thank you. Got to say Sarah Danbury explained everything and pointed me to where to get what I needed to find out further from other professionals. Great simple service. Expected this to take weeks to go through. Thank you
Thank you to Sarah Danbury
Thank you to Sarah Danbury, for making the process quick, simple and straightforward. Explained everything clearly and helped us best understand the options. No hard sell. Very happy!
Sarah Danbury
Sarah was great guiding us through the whole estate planning process.
She answered all our questions and ensured we were well informed about the process.
Thank you Sarah ☺️
Professional service
Professional and all information was explained very well.
somewhat disappointed.
I am an NHS Nurse diagnosed recently with a serious health condition. I thought would get a will in place. Contact initially was prompt. explained about my health and importance of getting a will promptly. There was some upselling but that’s fine. I decided not to pay for the other services and just have the will offered for now. 12 weeks later and much prompting and anxiety re my health, without my will drawn up leaving my partner and assets vulnerable, the will arrives with multiple errors. My sister’s names divided in to 2 people and described as 2 friends! My name doesn’t include my Middle name throught mine and my partner’s will! I am concerned this has all been a complete and utter waste of my time.
UPDATE- was contacted today by team- very helpful and have now amended will as appropriate and assure me will be sent out first class this evening. Molly was very nice and professional.
I had an appointment with Sarah…
I had an appointment with Sarah Danbury. She was very friendly and open which made it very easy to discuss everything. I highly recommend her to support anyone needing Will writing services.
So glad I made this appointment
So glad I made this appointment and got this sorted. Life admin is something I always put on the back burner! An initial conversation with Sarah Danbury put my fears at ease, and Sarah took me through all the options. There was no pressure and Sarah kindly gave me time to discuss everything with my family before finalising everything. Sarah was extremely professional, organised and knowledgeable and I have already shared details with my sister. I can’t recommend the service I received enough, it has given me peace of mind, and it didn’t take an immense amount of time.
Very quick and efficient but also kind…
Very quick and efficient but also kind and not pushy! Very emphatic as well utterly professional and trust worthy.
Sarah Danbury was incredibly helpful…
Sarah Danbury was incredibly helpful and the will writing service was smooth and easy. Solid financial/ legal advice!
Don’t hesitate to use.
Friendly and helpful advice
I have just had an hour phone appointment with Sarah Danbury in relation to making a will. Sarah was very friendly and knowledgeable and explained all the options to me which were easy to understand.
Thank you Sarah
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







