Accupart Reviews 

152
•
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Vendor has a deep catalogue of parts and was the only place I could find my screen online. Price was fair. Communication over email was prompt and clear. I ordered before 2pm on a Friday for next-d... See more

Rated 1 out of 5 stars

Screen supplied looked OK but didn't last long. Accupart would not help rectify situation as it was over 3 months old. Communication extremely poor. Purchased a replacement from another supplier now... See more

Rated 1 out of 5 stars

Lewis Hampton dont take responsability for his mistakes. Looks reasonable UK company . Very fast response . But mentality like chinese suppliers: My mistakes your problems. 1. We registered... See more

Rated 1 out of 5 stars

Abysmal service. Firstly sent a damaged item. Than was told to send back faulty item for a replacement. After 4 days was told a refund was processed rather than the replacement being sent. No communic... See more

2.7

Poor

TrustScore 2.5 out of 5

152 reviews

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2.7

All reviews

(152)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service - the right part at reasonable price

I needed a particular laptop screen for a sony vaio. The guidance on the website was spot-on. I did need to take the old one out to check the part number (there were two possible versions). With the part number and manufacturer it was simple to find and order the replacement. It arrived via royal mail tracked delivery in a stout box and wrapped in bubble-wrap. Very simple to install and worked first time. I thought the price was OK. Happy customer!

October 25, 2014
Unprompted review
Rated 5 out of 5 stars

Perfection - all online retailers should be like this

I simply can’t rate these guys highly enough.

The screen (13in 1366x768 HD) on my Acer laptop failed so I went hunting for a replacement and was lucky enough to find Accupart.

Finding the correct part on their website was easy but I sent an email for confirmation and got an almost instant response. Even better the reply was succinct and unequivocal - yes it’s the correct part and it’s an original part from the same factory Acer use. Some other websites are a bit vague, perhaps intentionally so, about whether their parts are originals or cheap clones.

The cost was £49 and delivery was free, so I placed my order immediately (Friday afternoon) and amazingly the screen was delivered (in robust packaging) on Saturday morning!

The replacement screen was, as promised, identical to the one in the laptop. Fitting took around 25 minutes, but I wasn’t trying to break any records, and was quite straightforward.

If I have one criticism it’s that the parts are only guaranteed for 3 months even though they are brand new, perhaps it’s because you’re fitting them yourself. On the other hand I’m amazed they can give this level of service for the price.

Very, very happy customer.

June 2, 2012
Unprompted review
Rated 5 out of 5 stars

15" laptop Screen

Great service shipped to Mainland Spain in 3 days.
Screen fitted and working Perfect.
Good Communication also!
Will be using this company on a regular basis without any worries.
A1*** Recommended.

August 16, 2011
Unprompted review
Show reviews in all languages. (152 reviews)

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