Clear, quick and concise from quote to setting up the policy. Spoke to a very experienced sales person who explained clearly when we had questions. Very competitive so overall an excellent service.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I contacted Admiral business a week before my current policy was due to expire, I got a very competitive quote. The guy offered to call a week later whilst I made up my mind. Pleasantly surprised that... See more
Company replied
I am a small sole trader doing basic odd job work. When looking at options or other insurers most didn't help when it came to how to describe the work I undertake. Admiral were different and advised... See more
So far, so good. Not only was my policy very competitively priced, the setting up of it was so much easier than any previous goods in transit insurance I've had. All documentation readily available as... See more
Company details
Written by the company
At Admiral Business, we're proud to be a home-grown South Wales company, part of the trusted Admiral Group. With over 30,000 customers and counting, we specialise in supporting self-employed individuals and small business owners across the UK with flexible, straightforward insurance solutions. No complicated forms, no hidden small print — just honest insurance that pays out when you need it most.
Contact info
4.8
Excellent
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy to use service
May 8, 2025
5 star excellent communication would…
5 star excellent communication would highly recommend
May 13, 2025
Friendly and helpful and found the best…
Friendly and helpful and found the best cover for my new business, and helped me to save a few pennies on my previous quote so very impressed and would highly recommend Admiral business insurance to anyone looking for public liability insurance at a reasonable cost ⭐️⭐️⭐️⭐️⭐️
May 1, 2025
Very easy to apply and great price.
May 6, 2025
Very efficient service…
Anthony was very efficient and clear with his advice and he explained that I could have a switch-on/off policy to suit my teaching needs when there are gaps in my work.
April 22, 2025
Accurate and detailed
The guy on the phone did exactly what I needed and explained all the details
May 3, 2025
Very quick and simple process
April 4, 2025
Since reviewing my purchase all I read…
Since reviewing my purchase all I read is that they fight tooth and nail to not pay out so what's the point?
April 23, 2025
Pay Monthly Insurance
I needed a pay monthly insurance for my business for couple of months. It was quick and straightforward to fill out all the information online. I had a good quotes from Admiral that fit with my business budget.
April 23, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
public liability insurance
Having forgotten to inform an i insurance company of a speeding ticket over six years ago ago (3 miles over) yet never claimed on any insurance policy in my life and your not willing to give me public liability insurance for my business I think is ridiculous so have a good day
April 29, 2025
Reply from Admiral Business
Hi Teresa,
We’re sorry we are unable to offer you public liability insurance this year, the information provided unfortunately, does not meet our underwriting criteria.
We understand this may be disappointing, and we apologise for any inconvenience caused.
Thank you for considering us, and we wish you all the best in finding suitable cover for your business.
good customer service your agent Louis…
good customer service your agent Louis who attended to me was very helpful
April 5, 2025
Very good and nice work
April 14, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.