The two lovely ladies that operate our local branch are really helpful, professional, and down to earth.. Kerry and Michelle do a great job and they put up with a lot of nonsense to say the... See more
Company replied
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See what reviewers are saying
I applied there for a title loan and one the employees working there named Kaeley helped me with the title loan application and walked me through everything. She is very helpful and is incredibly pati... See more
Company replied
Very courteous always smiling and willing to lend a helping hand. How is always there with a listening ear. And very compassionate towards others. They are super amazing. I wish there were others that... See more
Company replied
It was a reminder call from your service, I tried to get a loan online and your Arcata office, (Sherie) explained that you get very busy around the 1st, I forgot to apply and you reminded me!, it was... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5000 Valley West Blvd., #20, 95521, Arcata, CA, United States
- 707-826-0484
4.9
Excellent
99 reviews
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I love the receptions at both 8 mile…
I love the receptions at both 8 mile facilities one in Farmington Hills the other I believe is in Detroit .
December 14, 2022
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent service
Excellent service! Friendly staff, they make applying for a loan a smooth process. Highly recommend.
September 29, 2022
Unprompted review
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Helped me alot
July 3, 2022
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
AWESOME people.
The people who work here are AWESOME!!! So willing to help you in anyway that they can. They are my go to people when I get in to a short term financial bind.
July 3, 2022
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
advance America and how to work with them
Be people working at advance America are fantastic. They're helpful informative and on the ball. I've never had any complications with them however I did with social security deposits and they work with me to help me resolve the problem. I recommend anyone in a tight situation or trying to establish credit working with advanced America. Again, they are fantastic.
May 27, 2022
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This is my life line
I get paid once a month and in an emergency this is so helpful. The people in the office make a painful experience of needing help so much easier can not say enough good about this location.
April 29, 2022
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
We have been going with Advance America…
We have been going with Advance America for some time now. They are great. Carrie and Michelle have been nothing but a delight. They get to know you like family. Renee Plumlee
April 14, 2022
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
real humans that care 🙂 A+++
real humans “ that work at 5000 Valley West Blvd
Unit 20
Arcata, CA 95521
United States
Stealthy customer service, prompt, and helpful in time of need
Healthy respectful management equals hard working employees that enjoy there position equals= happy customers !!! Thank you for you’re kindness.
Excellent customer service AA+++
Nicole e
March 18, 2022
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
michelle an kerri are the two biggest…
michelle an kerri are the two biggest sweet hearts you could ever ask for. i came in on hard times an left happyer than i ever been
March 5, 2022
Unprompted review
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always good service!
November 28, 2021
The girls at the Arcata Ca office very…
The girls at the Arcata Ca office very helpful. They were kind ad very informative.
November 19, 2021
Arcata’s Finest!
I do business with the Arcata Branch. They are the best! The women who work there are friendly, efficient and so professional! They know me and have always been available when I go in. I’m new to the area & they have helped me get familiarized with businesses in the area. It’s a great Storefront business ❣️
October 5, 2021
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance Americas employees have always…
Advance Americas employees have always been professional, efficient, and friendly with me when i visitthe local office here in Arcata, CA. I spen only 5-10 minutes to renew my loan and im on my way. Thank you for the excellent service.
Robin Gold
August 10, 2021
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful
May 8, 2021
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My contacts are extremely helpful in
My contacts are extremely helpful in
Securing my request. Always professional keeping the process simple and complete.
March 6, 2021
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are very friendly and helpful
They are very friendly and helpful it made it easy to get the loan
February 27, 2021
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service
Great customer service. Carrie and Michelle are always very helpful and pleasant.
February 17, 2021
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
James: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I was helped quickly and efficiently
I was helped quickly and efficiently. The representative was very friendly and managed by herself very well (answering phones and greeting others that walked in behind me). I always feel welcomed and never a burden (like I have in other businesses that loan) when I come in.
November 21, 2020
Reply from Advance America - Arcata - 5000 Valley West Blvd., #20
Thank you for your response and comments regarding our services. We appreciate your business!
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