I had a fabulous customer service experience here! First of all, the staff are so bright, helpful, and thorough. The manager named Angela guided me through my experience and made sure I was taken care... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had to opportunity of working with Brenda Conner and I couldn’t have been more satisfied. She was very thorough and helpful !! Her personality was very pleasant especially when as for me; on the da... See more
Company replied
Ms.Brenda and Ms.Angela are great! Customer service is their top priority. They strive to provide exceptional service to all of their valued customers. They are a team of dedicated professionals to as... See more
Company replied
Advance America is very helpful! Everything was quick and easy. Ms. Angela was fantastic!
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3321 Lorna Rd., Ste. 7, 35216, Hoover, AL, United States
- 205-823-8472
4.9
Excellent
92 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've been using Advance America in the …
I've been using Advance America in the Hoover, Al area off Lorna Road for almost a year now. Kayla and Mark have always been very courteous to me and very helpful.
I'd recommend this branch to anyone
June 1, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.