When I went to stop 13 Indianapolis to pick up the money the lady was very kind and helpful she didn't have the cash a the printer wouldn't work after a hour in half she got it to work i felt really... See more
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See what reviewers are saying
Stacy at Advance America has been my go to person for many years. Whatever location she is at I've followed her. I highly recommend Advance America for your financial needs.
Company replied
The woman who works here is amazing! Haven’t been there in months..came in yesterday and she knew exactly who I was and had a great conversation while taking care of me! I love talking to her and the... See more
Company replied
Spencer is always very helpful and curtious always ready and get you done in a timely manner. Need more customer service people like .
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5217 E. Thompson Road, 46237, Indianapolis, IN, United States
- 317-784-9676
4.4
Excellent
95 reviews
Asks customers to review
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THE STAFF WAS AWESOME AND VERY FRIENDLY
December 1, 2023
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Spencer is always very helpful and…
Spencer is always very helpful and curtious always ready and get you done in a timely manner. Need more customer service people like .
August 26, 2023
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
August 26, 2023
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Stacy was amazing
Stacy was amazing. Got me through some web issues so I was able to pay my rent, She went above and beyond for me, and I appreciate it.
July 8, 2023
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Stacy at Advance America has been my go…
Stacy at Advance America has been my go to person for many years. Whatever location she is at I've followed her. I highly recommend Advance America for your financial needs.
May 18, 2023
Unprompted review
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff is good plus Spencer is great…
The staff is good plus Spencer is great with her customers and very helpful with them to help them
December 20, 2022
Unprompted review
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Spenser Kirby is friend person.
December 21, 2022
Unprompted review
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The lady who helps me every 2 weeks is…
The lady who helps me every 2 weeks is such a sweetheart she deserves a raise.
October 22, 2022
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I've been coming to advance America for…
I've been coming to advance America for probably over 10 years and I always get excellent service.
Glenda
June 18, 2022
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Stacy did a great job getting me my…
Stacy did a great job getting me my loan quickly and very nice and professional.
April 20, 2022
Unprompted review
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This is the way.
I got the loan I needed, in just a few minutes the $ was in my bank account.
April 4, 2022
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were very helpful and pleasant
February 21, 2022
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
NO more checks, Love using my bank card....
I've been with Advance for many, many years. Don't need to use them all the time, but when I do, the personal remember me and I'm treated with the utmost of respect. To me, the new Checkless system is the way to go. No more running to the bank to get the money or putting it back in. Nice call, whoever came up with that system. THANKS !
February 8, 2022
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I always love this store
October 5, 2021
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very nice customer service and easy…
Very nice customer service and easy approval would recommend them to anyone I a crunch.
August 19, 2021
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
same as last mounth
July 14, 2021
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff at Thompson and Emerson are…
The staff at Thompson and Emerson are friendly, good and quick ......thank you !🇮🇱❤🤣😂😅😄😃😁😀👌👍🎶☕🎼🎤
June 8, 2021
Reply from Advance America - Indianapolis - 5217 E. Thompson Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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