They really helped me understand how to utilize the loan for my best outcome 🙏.. Very knowledgeable crew...
Company replied
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See what reviewers are saying
The service representative was very professional. She patiently walked me through signing all the documents. There was no rush or pressure. I felt good about that.
Company replied
The process was quick easy. I had all my documents together. The staff was very friendly and professional. They had me in and out!!!! I definitely recommend this location. They were amazing!!!!
Company replied
The application process was simple and fast. The representatives were very professional and helpful. And they explained everything in detail which only took a few minutes. Smooth easy transaction.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
21638 Libby Rd., Unit #432, 44137, Maple Heights, OH, United States
- 216-663-0870
4.7
Excellent
94 reviews
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They really helped me understand how to…
They really helped me understand how to utilize the loan for my best outcome 🙏.. Very knowledgeable crew...
August 12, 2026
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your response and comments regarding our services. We appreciate your business!
Thank for helping me because everyone…
Thank for helping me because everyone else turn me down
June 28, 2026
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your comments regarding our service. Advance America values your opinion and will have someone contact you to discuss your concerns.
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Helpful
Very very helpful and couldn't find a better place to do business!!
May 1, 2026
Unprompted review
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thanks Shy this branch is awesome!!!!
April 9, 2026
Unprompted review
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your response and comments regarding our services. We appreciate your business!
So very easy to apply and get an answer…
So very easy to apply and get an answer in a short period of time. Quick approval with terms and received money same day
December 22, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
We're happy to hear that the application process was easy, and you received a quick approval with same-day funding. Thank you for your positive feedback!
The process was quick easy
The process was quick easy. I had all my documents together. The staff was very friendly and professional. They had me in and out!!!! I definitely recommend this location. They were amazing!!!!
November 4, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America is always there to meet…
Advance America is always there to meet my financial needs, quick, fast and in a hurry!!
September 3, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
We appreciate you taking the time to share your experience. We're happy to hear that we consistently meet your financial needs with speed and efficiency. Thank you!
I was very pleased with the two young…
I was very pleased with the two young ladies they were very Professional and Very kind and had great customer Service
June 17, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
We're happy to hear that you were pleased with the service you received. We appreciate your kind words and are so glad our team provided a positive experience with great customer service.
Very pleasant know the customers make…
Very pleasant know the customers make you feel happy make you feel wanna to come in and we are thinking so much
June 6, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
A pleasure to have advance and someone…
A pleasure to have advance and someone to depend on
May 29, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
We're so glad to hear that you can depend on us. Thank you for your positive feedback!
The service was very good and very…
The service was very good and very helpful. Very good customer service.
May 2, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The service representative was very…
The service representative was very professional. She patiently walked me through signing all the documents. There was no rush or pressure. I felt good about that.
April 9, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
We appreciate your feedback and are glad you had a positive experience. We strive to provide a comfortable and relaxed environment for our customers, and we're happy to hear that our representative was able to make you feel at ease during the process.
Followed up on my loan request
Followed up on my loan request, to ensure I was ok with the process
March 28, 2025
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
We appreciate you taking the time to share your experience. We're glad you found the loan process straightforward and that we were able to address your questions. Your feedback is valuable to us as we strive to improve our services.
Excellent Customer Service
Excellent Customer Service. Thank you for always helping when im in need. Simply the Best!!!!
December 4, 2024
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
What I like
Service was quick, the young ladies working were very professional. This was a very good experience
September 14, 2024
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
My clerk was wonderful.
My clerk was wonderful.. Very positive attitude and very nice and uplifting.
August 23, 2024
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
xcellent professional pleasant…
Excellent professional pleasant representative. Great service
April 3, 2024
Reply from Advance America - Maple Heights - 21638 Libby Rd., Unit #432
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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