Mikel, (I am unsure of the exact spelling of her name) at your Battle Creek, MI location is such a phenomenal customer service representative; from all of my ongoing questions, to her leading to how... See more
Company replied
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The managers at the Sturgis and Niles stores are the best. They're always so friendly and make you feel welcome into the their stores. Unlike the Plymouth Indiana store manager who is rude and unwelco... See more
Company replied
They always there when I need them especially threw hard times I needed them for my rent and they came rite on time the guy that waited on me was so helpful I really wanna thank him!!!!
Company replied
Great customer service at Niles location. Valerie is a great manager and rep. Answers all questions and takes care of everyone's needs in a timely manner.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1250 Bell Road, 49120, Niles, MI, United States
- 269-684-9450
4.5
Excellent
121 reviews
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Great customer service!
April 15, 2024
Unprompted review
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The manager she very good at her job
The manager she very good at her job ! An very kind !
April 12, 2024
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Great service Lorreasa!
April 8, 2024
Unprompted review
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
They are always so so helpful here at…
They are always so so helpful here at this location! Everyone is always friendly and actually look like they want to be there to help others. Thank you all so much it goes a long way!!!
March 26, 2024
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are quick and professional
They are quick and professional. They get you in and out in a matter of minutes. Highly recommended!
March 29, 2024
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service at Niles…
Great customer service at Niles location. Valerie is a great manager and rep. Answers all questions and takes care of everyone's needs in a timely manner.
January 20, 2024
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The girls are always nice in Nile’s…
The girls are always nice in Nile’s they work very hard. Very pleasant and professional
January 6, 2024
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Ladies in the office are always so…
The Ladies in the office are always so nice and friendly. They always answer all my questions and are always in a great mood. I love coming into the office knowing these are always willing to help.
December 22, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The person that helped me was very…
The person that helped me was very kind, friendly and service was fast!!
December 14, 2023
Unprompted review
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
My experience with company
Getting loan in the store is usually very easy for me. Reason rated 3 stars is because now that you have changed your online site can't get an online loan. Dashboard isn't loading right and won't open.
December 2, 2023
Reply from Advance America - Niles - 1250 Bell Road
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
Great Staff
The staff is very courteous, professional, and knowledgeable. I would highly recommend them anytime. They helped me, they also can help you! Shout out to VAL!!!
November 17, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very easy to use
Very easy to use. High interest but any short term loan for people with less than perfect credit is going to be.
November 11, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The manager at the branch i use is a…
The manager at the branch i use is a sweetheart i font mind payjn the few extra bucks to use your establishment because of the quality of the staff
October 4, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I have had wonderful experiences with…
I have had wonderful experiences with the people working for this company
September 21, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Their the most wonderful people to deal…
Their the most wonderful people to deal with once I was at home and one of the ladies called me to see if I was short changed money when I paid my loan off .and their always willing to help very kind ... good job
September 10, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
your people were very helpful
July 29, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you so much for your help in need…
Thank you so much for your help in need of an emergency it was greatly appreciated.
June 21, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service quick in & out.
May 20, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Top Service
The customer service was great and professional. Was a easy an non stressful experience.
May 13, 2023
Reply from Advance America - Niles - 1250 Bell Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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