Amanda Bedford was fantastic!!! She was not only friendly but provided such insight into the company policies and procedures. The entire process was so easy and painless (lol). I not only highly r... See more
Company replied
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Halee, Honi and Shane are all so great at what they do. It is obvious what a great team they are. So knowledgeable and each of them genuinely care, treating you with warmth and respect. Always so frie... See more
Company replied
HONI was just great explaining g everything i needed to know. Haven't had a loan in a while but I chose to use Advance America again since I've always has a great experience!
Company replied
I will say I've been doing business with Pell City branch for over 10 years. The manager Shane is the best employee I've ever encountered at the store he is the sole reason I keep doing business ther... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
53 Vaughan Lane, 35125, Pell City, AL, United States
- 205-338-5340
4.9
Excellent
82 reviews
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Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
Exemploary cust0mer service from Honi
August 3, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
Quick service and the staff is…
Quick service and the staff is extremely friendly.
July 10, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Reply from Advance America - Pell City - 53 Vaughan Lane
We appreciate your positive feedback. We are happy we could provide excellent service.
The Specialist was very nice and…
The Specialist was very nice and friendly
June 22, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We appreciate your positive feedback. We are glad we could assist you.
The lending specialist
The lending specialist, Honi, is the best! Always kind and professional and always so helpful. She makes it easy to business with Advance America!
June 15, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Honi McShane is super awesome
Honi McShane is super awesome! Pell city location!
May 18, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We are so glad you had such a wonderful experience with us! Thank you!
Honi is just like family
Honi is just like family to me and my husband!
April 27, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Honi was very kind and knowledgeable!
April 24, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We're so happy to hear that you found our team member kind and knowledgeable. Thank you for your positive feedback!
Halee and Honi were so helpful in…
Halee and Honi were so helpful in person and over the phone. Thank you ladies.
April 22, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We appreciate your positive review. We are happy we could provide excellent customer service and the money solutions you needed in person and over the phone.
Honi was excellent give her a raise
April 21, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Halee and Honi are fantastic!
Halee and Honi are fantastic!! Thank you for such amazing service
April 14, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Honi is awesome
Honi is awesome. She never stops. I've seen her clear out a room full of customers several times. She's fast and professional and most of all friendly!
April 9, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
HONI was great!!
HONI was just great explaining g everything i needed to know. Haven't had a loan in a while but I chose to use Advance America again since I've always has a great experience!
April 7, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
HONI
HONI. She made the experience a quick and easy one. She explained all my options and showed me how to earn an extra $550.
March 27, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We're happy to hear that your experience was quick and easy. We appreciate you mentioning how the options were explained and the extra earnings opportunity. Thanks for your feedback.
My visit today with Honey at Pell city…
My visit today with Honey at Pell city location was great . She will help you to the fullest come see her!!!!
March 24, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We're happy to hear that your visit was great! We appreciate you taking the time to share your positive experience, and we're glad we could help you.
Honey was the best
Honey was the thing I ever work here thanks so much much
March 24, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We're so happy to hear that you enjoyed your time working here! Thank you so much for your positive feedback; it means a lot to us.
Friendliness of the staff
Friendliness of the staff. Hailee and Honi were fast and efficient and really know their stuff.
March 24, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We appreciate your positive feedback. We're so happy the team was helpful, quick, and knowledgeable in providing you with the assistance you needed.
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