Amanda Bedford was fantastic!!! She was not only friendly but provided such insight into the company policies and procedures. The entire process was so easy and painless (lol). I not only highly r... See more
Company replied
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See what reviewers are saying
Halee, Honi and Shane are all so great at what they do. It is obvious what a great team they are. So knowledgeable and each of them genuinely care, treating you with warmth and respect. Always so frie... See more
Company replied
HONI was just great explaining g everything i needed to know. Haven't had a loan in a while but I chose to use Advance America again since I've always has a great experience!
Company replied
I will say I've been doing business with Pell City branch for over 10 years. The manager Shane is the best employee I've ever encountered at the store he is the sole reason I keep doing business ther... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
53 Vaughan Lane, 35125, Pell City, AL, United States
- 205-338-5340
4.9
Excellent
82 reviews
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Honi was a great host very curious and…
Honi was a great host very curious and kind eager to help any way she could
March 12, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We appreciate you taking the time to share your experience with us. We're so happy to hear that our host was kind, curious, and eager to help you.
Honey helped me she is awesome and with…
Honey helped me she is awesome and with the title loan partner will return again 😘
March 12, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We're happy to hear that you had an awesome experience! We appreciate your positive feedback and are so glad we could help. We look forward to seeing you again!
Good experience everytime with Honi and…
Good experience everytime with Honi and Halee.
March 5, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
We're glad you enjoyed your experiences. Thank you for taking the time to leave us this wonderful feedback; it means a lot to us.
Honi is the best
Honi is the best! I always look or ask for her. She's always treated me like a friend.
February 24, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
Go Team!
Halee, Honi and Shane are all so great at what they do. It is obvious what a great team they are. So knowledgeable and each of them genuinely care, treating you with warmth and respect. Always so friendly and upbeat. Go see them for a positive experience!
January 12, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
Shane Morgan
Shane Morgan , is awesome and thorough, and he can help you out. Come see him!
January 12, 2026
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Halee was very friendly and helpful and…
Halee was very friendly and helpful and the process was super fast and easy.
October 31, 2025
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your response and comments regarding our services. We appreciate your business!
Halee and Honi were very helpful!
October 28, 2025
Unprompted review
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Honey is always the best
Honey is always the best. She goes above and beyond the call of duty. Thank you for everything you have done.
October 23, 2025
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Shane was very nice,helpful & me with…
Shane was very nice,helpful & me with technology is not good, but he talked me th
ru it. Very good customer service!
October 14, 2025
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
I was very happy to get the first…
I was very happy to get the first account with the company Brenda thank you have a blessed and sweet day and put some sugar on it.
September 9, 2025
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Shane was very professional and was…
Shane was very professional and was able to help me out when I needed it the most
August 11, 2025
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick and easy
July 18, 2025
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Pell City store is awesome and Shane is AWESOME 😎😎
I will say I've been doing business with Pell City branch for over 10 years. The manager Shane is the best employee I've ever encountered at the store he is the sole reason I keep doing business there. That store is built up from his hard work and treating the people with so much respect. He is the glue to that store he holds it all together. He's not just employee but my friend he knows my 3 kids and 5 grandkids and through pictures watched them grow. Please realize he is a great person and a fantastic employee. He really works hard for this company and I just wanted you to know I'm a customer forever as long as he is there.
Shane thank you so much for all you do it's greatly appreciated!!!!!!! 💙
May 13, 2025
Reply from Advance America - Pell City - 53 Vaughan Lane
We truly appreciate your kind words and your loyalty to our Pell City branch. It's heartwarming to hear about the positive impact Shane has had on your experience over the years. We're proud to have employees like him who go above and beyond to create a welcoming and supportive environment for our customers. We're grateful for your continued patronage and hope you continue to enjoy your experience with us.
Honey went the extra step helping me…
Honey went the extra step helping me get my loan and get it set up. I had just gotten a new phone and still learning how to use it so she helped me. Highly recommend her
May 12, 2025
Reply from Advance America - Pell City - 53 Vaughan Lane
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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