Cassey is always so pleasant and really was patient when my Mom Hattie Lammons reopened her account for another Loan!! Saint Augustine office is a the place to feel welcomed at all times when appl... See more
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The lovely lady who helped me was professional and positive. The people who work at my local Advance America always take good care of me. Excellent customer service.
Company replied
Lisa Easter is the best at our local office. She makes you feel like a friend than a customer. The only negative I see is more security is needed for your employees especially when they are returning... See more
Company replied
It was the hardest decision to make but necessary for me. Walked in to be greeted by Casey in a very calm manner made me feel comfortable to proceed w/ my loan. Whenever you need a little help w/ what... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
188 State Road 312, 32086, Saint Augustine, FL, United States
- 904-823-8990
4.9
Excellent
128 reviews
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Lisa Easter is the best at our local…
Lisa Easter is the best at our local office. She makes you feel like a friend than a customer. The only negative I see is more security is needed for your employees especially when they are returning from the bank. St Augustine is changing with our tremendous growth and not for the better. Have you looked at a security courier company. Another idea is emphasize direct deposit ads facing the outside. I've actually seen people counting their money or carrying the contracts out to the parking lot. I've a customer of yours for several years with perfect pay record. Finally, get Elizabeth Warren out of the congress she is hurting people like myself. Pay on time 11% vs banks are charging 22 to 29%.
December 13, 2024
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Casey was awesome and friendly!
September 10, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day,
Thank you so much Casey and Lisa for…
Thank you so much Casey and Lisa for your help!
September 7, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Ladies at this store are just…
The Ladies at this store are just wonderful. Lisa and Casey both helped me out and got me what I needed! Thank you so much.
August 31, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Casey helped me over the phone and Lisa…
Casey helped me over the phone and Lisa helped me in the store great service.
July 26, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Casey helped me out without any issues.
Casey helped me out without any issues.
July 13, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
These girls are amazing!
These girls are amazing. They really helped me out of a bind. Ya gotta go see them!
June 25, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Casey was amazing and very nice
Casey was amazing and very nice. Service was awesome as well.
June 14, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Wonderful
Great experience with Ms. Lisa!! Loved her personality. Very professional lady.
June 8, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was the hardest decision to make but…
It was the hardest decision to make but necessary for me. Walked in to be greeted by Casey in a very calm manner made me feel comfortable to proceed w/ my loan. Whenever you need a little help w/ whatever your situation is, go to this branch, they are ready to assist. I would like to thank Casey personally for her incredible customer service & for making me feel as comfortable as well as she did. Thank you ❤️
May 3, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Casey Screws at the 312 location was…
Casey Screws at the 312 location was patient. She was able to fix my application and get me a small loan so that I could help my mom.
May 1, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
The branch in St Augustine is amazing
The branch in St Augustine is amazing. The girls are friendly especially Ms Lisa who I’ve done business with forever!
April 26, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lisa was amazing
Lisa was amazing. She took the time and explained the whole process, I haven’t had this type of customer service! Thank you
April 16, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lisa and Casey were wonderful and got…
Lisa and Casey were wonderful and got it done! Thank you
April 16, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing 🤩 we truly appreciate the help…
Amazing 🤩 we truly appreciate the help and patience Lisa gave us! Highly Recommended
April 16, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Super great help !
March 20, 2024
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Because you don’t have to leave home
Because you don’t have to leave home, to make your payment nor leave your home, to get another payday loan it’s wonderful, they get and A for me.That’s the best thing that could have happened
January 5, 2024
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This place is the most friendliest in…
This place is the most friendliest in town. Lisa and Casey are always smiling. They make sure it is a judgement free zone and put you at ease.
December 29, 2023
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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