Cassey is always so pleasant and really was patient when my Mom Hattie Lammons reopened her account for another Loan!! Saint Augustine office is a the place to feel welcomed at all times when appl... See more
Company replied
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See what reviewers are saying
The lovely lady who helped me was professional and positive. The people who work at my local Advance America always take good care of me. Excellent customer service.
Company replied
Lisa Easter is the best at our local office. She makes you feel like a friend than a customer. The only negative I see is more security is needed for your employees especially when they are returning... See more
Company replied
It was the hardest decision to make but necessary for me. Walked in to be greeted by Casey in a very calm manner made me feel comfortable to proceed w/ my loan. Whenever you need a little help w/ what... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
188 State Road 312, 32086, Saint Augustine, FL, United States
- 904-823-8990
4.9
Excellent
128 reviews
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Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Lisa is amazing
November 22, 2023
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
LISA is fantastic!!!!
August 15, 2023
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have been doing business for years…
I have been doing business for years with you and everyone is wonderful and quick one employee that works in the saint Augustine her first name is lisai mostly work through her
July 4, 2023
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I have never had any bad experiences…
I have never had any bad experiences and the ladies are always friendly and smile. Good
February 3, 2023
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Shanice was very helpful and attentive…
Shanice was very helpful and attentive to my decision.
January 12, 2023
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Shanice was excellent help in everything.
Shanice, was very friendly and helpful
Great people to deal with!
January 12, 2023
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff were warm
The staff were warm, attentive, on time with immediate answers.Satisfied.
Back again soon.
December 12, 2021
Best person I have
Best person I have met. To bad she moved to another store closer to my location
November 10, 2021
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They help me out at lot with my bills…
They help me out at lot with my bills thanked Lisa that's the manager there
September 11, 2021
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
FINDING MYSELF IN A BAD WAY
FINDING MYSELF IN A BAD WAY, YOUR HELP WAS A REAL GAME CHANGEER
September 4, 2021
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lisa at the St Augustine location is…
Lisa at the St Augustine location is always very friendly and super efficient. I would give her 10 stars if I could.
August 12, 2021
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service was very courteous and…
Customer service was very courteous and friendly,she made my day!! The transaction was smooth
August 8, 2021
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Awesome as usual
May 10, 2021
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very professional stuff
Very professional stuff, especially Mary. Appreciate AA's services.
March 6, 2021
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Awesome staff very quick and efficient…
Awesome staff very quick and efficient service.
December 4, 2020
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your response and comments regarding our services. We appreciate your business!
This my second loan with AA
This my second loan with AA. Mary was very helpful and got me better terms. AA is quick and easy. with fast pay back offers. I will continue to use your services.
November 28, 2020
Reply from Advance America - Saint Augustine - 188 State Road 312
Your business is important to us, thank you for your response!
Although I had to wait for 45 minutes
Although I had to wait for 45 minutes, all went well and the Agent was kind and thorough.
October 23, 2020
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your response and comments regarding our services. We appreciate your business!
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