Cassey is always so pleasant and really was patient when my Mom Hattie Lammons reopened her account for another Loan!! Saint Augustine office is a the place to feel welcomed at all times when appl... See more
Company replied
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The lovely lady who helped me was professional and positive. The people who work at my local Advance America always take good care of me. Excellent customer service.
Company replied
Lisa Easter is the best at our local office. She makes you feel like a friend than a customer. The only negative I see is more security is needed for your employees especially when they are returning... See more
Company replied
It was the hardest decision to make but necessary for me. Walked in to be greeted by Casey in a very calm manner made me feel comfortable to proceed w/ my loan. Whenever you need a little help w/ what... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
188 State Road 312, 32086, Saint Augustine, FL, United States
- 904-823-8990
4.9
Excellent
128 reviews
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Very efficient and easy.
October 20, 2020
Reply from Advance America - Saint Augustine - 188 State Road 312
Your business is important to us, thank you for your response!
Always there when I need them
Always there when I need them. Fast and efficient!! Makes life a lot easier!!
September 25, 2020
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your response and comments regarding our services. We appreciate your business!
The manager and employees are great
The manager and employees are great. They have such a great sense of humor and always laugh when i tell them jokes!!
July 12, 2020
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Your business is important to us, thank you for your response!
Outstanding!
I have been using your services for quite a while and have always had a pleasant experience with the the staff. They are ALWAYS very friendly and courteous. I, highly, recommend choosing them for you you financial needs. I know I am!
July 5, 2020
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Your business is important to us, thank you for your comment!
The staff at any location i have been…
The staff at any location i have been are always patient and very helpful. TY
June 11, 2020
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your response and comments regarding our services. We appreciate your business!
There are times
There are times, when I need help, that I don't have help for whatever reason. I believe God is testing us. To see if we choose to allow it to affect us in a negative way or to allow it to affect us in a positive way. The last time I was at Advance America. I witnessed the lady behind the counter chose not to allow her situation to affect her in a,negative way. She did her job to the best of her ability to help the customers in the store. The situation was, it was only her and it was 1 of the busiest days for this business. She did need help. But, they were short handed. So, I understood the situation because I was tuned in on what was going on around me. I, then, chose to help her situation by being a positive customer by putting water on the fire at hand instead of choosing to be negative and put gasoline on the fire at hand. Because, I knew when it was my turn she would gladly help me with a smile with my financial situation. And the customers in front of me also was tuned in the situation at hand and also, chose to help her by not putting gasoline on the fire. And it went smoothly. No need to get angry in this situation because it doesn't help at all. You or them. I, as a customer, appreciated what she chose to do. And that was to help each and everyone of us customers the best a person could do in that situation and with a beautiful smile. Thank you, very much, Advance America for all that you do. Even for the extra mile that shouldn't be expected. You are one of a kind. You are one of the best businesses that I choose to do business with.
June 8, 2020
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Your business is important to us, thank you for your response!
I love coming in and talking to your…
I love coming in and talking to your employees thank you
May 28, 2020
Unprompted review
Reply from Advance America - Saint Augustine - 188 State Road 312
Thank you for your response and comments regarding out services. We appreciate you business!
They are very helpful all the time.
March 18, 2020
Unprompted review
Very Helpful
Thank you again for the friendly quick process for the payday loan.
March 1, 2020
Unprompted review
Good service
February 17, 2020
Unprompted review
Went above and beyond to help me out…
Went above and beyond to help me out very pleased with the service thank you
January 22, 2020
Unprompted review
Always fast and friendly service
Always fast and friendly service. (As long as it's not the beginning of the month!)
November 10, 2019
Unprompted review
Everyone is always so helpful
Everyone is always so helpful! Keep up the good work
November 8, 2019
Unprompted review
My experience was great the employees…
My experience was great the employees was very professional
September 10, 2019
Unprompted review
Your people are helpful and courteos…
Your people are helpful and courteos but your website needs lots of work i want to pay on line but you make it hard
July 31, 2019
Unprompted review
Very helpful an polite quick an easy....
May 9, 2019
Unprompted review
Staff at the location in St Augustine…
Staff at the location in St Augustine are just fabulous, professional, polite, helpful, above and beyond!
April 10, 2019
Unprompted review
Victoria was amazing with explaining…
Victoria was amazing with explaining the process and was very friendly along with listening. I highly recommend this location. Thank you Victoria for your outstanding customer service and knowledge!
April 17, 2018
Unprompted review
Absolutely the best crew
Absolutely the best crew. Always helpful and so courteous.
January 16, 2018
Unprompted review
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