Very satisfied with the customer service representatives I've met whenever I visited in offices (9 mile/Telegraph) and (7 mile and Telegraph)..although I've been using online mostly these days..I don'... See more
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See what reviewers are saying
It was Ms Kellie Parker for me, I have never met a more patient and kind woman that can problem solve all you’re loan anxiety. If you want an amazing person who does amazing help come here.
Company replied
Thank you, Rosa for helping me with my loan. This is a great location. Nine Mile telegraph in Southfield. They are very professional patient and helpful. Thank you. You’re a customer Deborah Perkins.
Company replied
Rosa is very helpful and personable. I always feel like I am important and she really cares about my well being. I hope Rosa is valued because customer service is a lost art in this day and time.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
22538 Telegraph Rd., 48033, Southfield, MI, United States
- 248-304-2836
4.8
Excellent
87 reviews
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You are always there!!!!
October 17, 2024
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rosa is the best always awesome…
Rosa is the best always awesome customer service
October 18, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very pleasant love this store Jade and…
Very pleasant love this store Jade and Rosa great team
October 18, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Very friendly place always welling to…
Very friendly place always welling to help and go over and beyond
August 8, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Thank you
Thank you, Rosa for helping me with my loan. This is a great location. Nine Mile telegraph in Southfield. They are very professional patient and helpful. Thank you. You’re a customer Deborah Perkins.
August 5, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
I stopped by purchase money orders
I stopped by purchase money orders. These employees were very helpful and understanding the frustration of finding a place to purchase money orders in this area. I will definitely visit again.
July 1, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
It was Ms Kellie Parker for me
It was Ms Kellie Parker for me, I have never met a more patient and kind woman that can problem solve all you’re loan anxiety. If you want an amazing person who does amazing help come here.
June 26, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rosa was very helpful and professional.
June 20, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Rosa is an amazing help and is very…
Rosa is an amazing help and is very kind and pleasant. Excellent customer service!
June 6, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rosa is very helpful and personable
Rosa is very helpful and personable. I always feel like I am important and she really cares about my well being. I hope Rosa is valued because customer service is a lost art in this day and time.
May 31, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was pleasantly surprised to get the…
I was pleasantly surprised to get the service I received here. After several failed attempts to pick up a Western Union. The employees are very polite and helpful.
June 1, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Every time I come I always get the best…
Every time I come I always get the best service from both the ladies Kim and Rosa they have great attitudes when you come in , they’re patient and just all around great employees here at advanced America
May 25, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
I was very impressed with the service
I was very impressed with the service. I received. We live in a time where customer service is a lost art. It was very refreshing to see it still exist.
May 13, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service at the store was…
Customer service at the store was professional friendly and helpful
March 26, 2024
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Rosa was very helpful and willing to…
Rosa was very helpful and willing to help me with applying online and in her store. In a time where customer service is not the same it was refreshing to meet her.
March 1, 2024
Unprompted review
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This is it
I use the branch on 9 mile and Telegraph Road and the lady there is extremely knowledgeable and friendly. I like her professionalism. Overall however, I like the terms and will recommend them to anyone.
January 18, 2024
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Impeccable service
It was my first time coming here and it was quick and easy! I came in on a whim because I was short on cash and needed it for a quick emergency-She explained everything to me and got me out of there in less than 20 minutes.
January 5, 2024
Reply from Advance America - Southfield - 22538 Telegraph Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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