Very satisfied with the customer service representatives I've met whenever I visited in offices (9 mile/Telegraph) and (7 mile and Telegraph)..although I've been using online mostly these days..I don'... See more
Company replied
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It was Ms Kellie Parker for me, I have never met a more patient and kind woman that can problem solve all you’re loan anxiety. If you want an amazing person who does amazing help come here.
Company replied
Thank you, Rosa for helping me with my loan. This is a great location. Nine Mile telegraph in Southfield. They are very professional patient and helpful. Thank you. You’re a customer Deborah Perkins.
Company replied
Rosa is very helpful and personable. I always feel like I am important and she really cares about my well being. I hope Rosa is valued because customer service is a lost art in this day and time.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
22538 Telegraph Rd., 48033, Southfield, MI, United States
- 248-304-2836
4.8
Excellent
87 reviews
Asks customers to review
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Customer service is excellent
April 6, 2019
Unprompted review
The service was fast ,polite and easy.
March 2, 2018
Unprompted review
Professional and courteous
February 24, 2018
Unprompted review
The service I have received has been…
The service I have received has been EXCELLENT!!!!!!
February 22, 2018
Unprompted review
I am a new customer and your store rip …
I am a new customer and your store rip CJ help me to expedite my application she was very knowledgeable courteous and professional she's a keeper
January 3, 2018
Unprompted review
I Love working with the Southfield …
I Love working with the Southfield Michigan location on twelve mile road! The young ladies are very knowledgeable and professional.
I also use the Telegraph road branch too.
They are always welcoming you with a smiling face which makes it a pleasure to do business.
November 4, 2017
Unprompted review
Overall
Overall, my experience has been pleasant. Occasionally, I get an employee of yours who is not friendly, bordering on rude.
July 26, 2017
Unprompted review
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