Jessica was wonderful she took her time to help me to get access to my Gmail associated with my Advanced America Loon, which was not accessible toe for technical reasons for a long time. She was vrey... See more
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Carolina was excellent! She was fast and efficient. She acknowledged everyone who walked through the door and she answered any questions that I had. I typically dred going to places like this but my e... See more
Company replied
The website is very user friendly and has a wonderful human touch. It’s almost like you are speaking to an actual person. It’s easy to apply for the loan and the process is quick and simple.
Company replied
I use speedy cash and Advance America. Advance america 1000% better. Advance america gives you a chance to get your pants on when waiting on your money to arrive so you can pay back your loan. Speedy... See more
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Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
7403 Van Nuys Blvd., 91405, Van Nuys, CA, United States
- 818-780-7840
4.6
Excellent
133 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Although I had a hard time with my…
Although I had a hard time with my phone reaching my bank, the teller was patient and we finally finished what we started and I got my payday loan...
February 21, 2024
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are GREAT !!
The ladies are a GREAT representation of your company and always provide excellent service.....they need to recieve raises !!
February 10, 2024
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
They know me by name
They know me by name, and I have a good experience when I go to advance.
January 6, 2024
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service
Catalina and the staff ensure excellent customer service by ensuring that clients are well informed about the products or services they are interested in.
November 30, 2023
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very nice customer service!
November 29, 2023
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Good customer service
October 18, 2023
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good customer services.
August 13, 2023
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Caroline always makes me feel welcome!
August 2, 2023
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very easy and fast transaction
Very easy and fast transaction. Carolina was very nice and helpful.
July 25, 2023
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The same two ladles are always there…
The same two ladles are always there and always courteous. I observe them giving patience to seniors like myself and being bilingual is very helpful to my neighbors.
April 1, 2023
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service from both…
Great customer service from both employees very professional and friendly.
March 25, 2023
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ladies are always helpful but not…
Ladies are always helpful but not pushy. Offer all products and are upfront about time frames and deadlines. Quick and professional. Gteat job.
November 21, 2022
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
When I need money I can get it fast
When I need money I can get it fast. I have visited this loan store for some years now and never had a problem. They also give me extensions when I need it.
September 7, 2022
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I really appreciate the fast and…
I really appreciate the fast and friendly customer service of advance America in vannuys. Thank you very much.
August 5, 2022
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Carolina helped me and always helps…
Carolina helped me and always helps with all my financial needs: she is very personable and professional. I highly recommend this location and will not go anywhere else for assistance. Carolina is an asset to Advance America .
June 16, 2022
Unprompted review
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Well your customer service is not good…
Well your customer service is not good since this lady name Alexis works there because she is not friendly she is very rude because when I called an ask for an extension on my loan just 2 days she told me that it was my last time she could give me an extension I will like to know when did you guys change that because I have been coming to your company for years me and my family because she also rude to them an the only reason I ask for extension is because I work mon to Friday an I always like going to your store so you guys need to give her some Training on how to work with your customers or you guys going to loose alot of customer
June 7, 2022
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
-Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Loved their costumer service!
November 28, 2021
I always love doing business with…
I always love doing business with Caroline. Since the Vineland location has moved to Van Nuys I was going to go the Glendale offices, but when I recognized she was at the Van Nuys office, I go out of my way due to her. I find her, kind, trustworthy and a true professional.
November 11, 2021
EASY CASH
Advance America is a easy, hassle free way to get quick cash! The customer service team are true professionals with a genuine interest in helping you get the money you need! I would recommend Advance America to any one looking to borrow money!
September 21, 2021
Reply from Advance America - Van Nuys - 7403 Van Nuys Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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