⭐️⭐️ABS Batteries⭐️⭐ Reviews 

347
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Bought leisure batteries for my camper for an upcoming trip. Dpd said I signed for them which is a lie because I live alone and was out all day. There was no parcel when I got home. Reported this to A... See more

Rated 5 out of 5 stars

Bought an own brand XD + battery for my Saab 9-3 in 2016.(Replaced a 2 yr old Lucas which failed). Very low mileage car, so battery has not had regular charging, but has performed faultlessly for 8 y... See more

Rated 1 out of 5 stars

Bought battery in July 2024 yesterday battery went flat charged battery this morning voltage down to 11.6v ebay after 30 days cannot help. Contious messages to seller charge again mechanic alr... See more

Company replied

Rated 5 out of 5 stars

Ordered battery on weds afternoon, received Thurs as promised, excellent customer service. Fitted battery today so will see how it performs. Avoid Halfords at all costs as customer service terrible... See more

Company details

Information provided by various external sources

Advanced Batteries supplies all battery types for many applications. We are the UK Car Battery and Leisure Battery online specialists. We also offer Motorcycle


Contact info

3.4

Average

TrustScore 3.5 out of 5

347 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(347)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

All round a very efficient company from…

All round a very efficient company from first contact to delivered order. My health means that I can claim VAT exemption on certain items and this was catered for on their website. So nice to have a problem free experience.

Don Davison

February 20, 2023
Unprompted review
Rated 1 out of 5 stars

Not recommended- very poor service.

Bought battery in March 2022 with 4 year warranty.
In Jan 2023 AA patrol man diagnostics show a faulty battery. Two Kwikfit battery tests ( that ABS advised ) recommend battery is replaced. ABS took away and ‘ tested’ battery and say nothing is wrong with battery and refuse to refund or replace battery. Not recommended .

February 10, 2023
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

Hello,
A battery is either faulty or down on charge, there is no grey area. If faulty, we exchange the product absolutely no problem. We send a replacement and then arrange to collect the suspect battery all free of charge.
If the battery is discharged (flat) this is not a fault. It simply needs recharging hence why shops sell car battery chargers.
Unfortunately some customers cannot accept this and demand it be replaced then use this platform to express their anger in a review.

Rated 5 out of 5 stars

Good Company

Good company to deal with. Prices are very competitive. User friendly web site makes ordering easy. They find correct battery required and use a first class delivery service. Should you have a legit problem with the battery they will replace, no questions asked.
This is the fourth time I have used ABS and have no complaints. Will use again.

February 10, 2023
Unprompted review
Rated 3 out of 5 stars

I'm weary of ABS customer service…

I haven't dealt with this company as of yet I am looking to buy a couple of leisure batteries but looking at the bad reviews they all seem to be along the same lines, so it leaves me wondering about the good reviews. The the replies from abs are also very short and unpleasant which also backs up the bad review complaints about customer service. I am/was a potential new customer but unlike most people I check out companies I haven't dealt with before to see what they are like and these bad reviews have me a little concerned. They all seem to tie together and the lack of replies, empathy and understanding to them is very poor. If I owned ABS and it had reviews like this I would be working hard to correct the issues and replying to as many good/bad reviews as possible because people do check reviews and no customers = no company. I don't think I will be purchasing from ABS.

February 5, 2023
Unprompted review
Rated 1 out of 5 stars

Bosch replacement car battery…

Ordered Bosch S4013 replacement battery for my vehicle in Feb 2022 as existing battery had been in use for 5 years. ABS promised next day delivery but after many phone calls and emails it finally arrived a week late. Car ran but starting was sometimes an issue. Vehicle was not used over Christmas period so I was not surprised or overly concerned when I found the battery flat. However this 11 month old battery would not take charge from the home charger whereas the 5 year old battery it replaced would. I contacted ABS and Bosch regarding the issue and ran the vehicle on the 5 year old battery until the replacement battery I had ordered arrived. On the advice of ABS I put its battery in for a health check at a local garage. The tester recorded a reading of 607 (rather than the rated 800) and stated that the battery should be replaced. A copy of the printout was sent to ABS but they still insisted this was normal and not grounds for a Warranty claim. Perhaps grounds to avoid at all costs.

January 24, 2023
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

Hello,
A battery that is low on volts will lower the cranking of the battery.
Also time is a factor, so if the battery is at 800 brand new
a year later it may only read 720 then another year later 630 and so on until eventually the cranking is so low, your car will not turn over. This is when you need to buy a new battery.
The problem here is that that the battery is down on charge so the cranking is low and he is testing it as if its brand new at 800.

Rated 5 out of 5 stars

Great service

Unfortunate discrepancy on original battery. Very prompt resolution. Great communication and prompt delivery.

January 5, 2023
Unprompted review
Rated 1 out of 5 stars

Worthless Warranty

Admitted - the price and delivery is worth 5 stars. However, if you have a problem with the battery they supply - forget it. The warranty is not worth the paper it's written on. They asked to see a battery test report from kwik-fit, halfords etc. which they deemed as unacceptable despite stating "Replace Battery" due to the CCA being at 330 from 540. Apparently this is normal wear and tear and also acceptable for batteries to discharge over 3 days despite the cars charging system being ok. The excuses given why it's always the customers fault are generic. They turn a bit nasty once you get them on the phone, stay well away from them, pay a couple of quid more and buy a branded battery elsewhere and not their own brand, sub-standard rubbish.

December 29, 2022
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

Hello,
A battery that is low on volts will lower the cranking of the battery.
Also time is a factor, so if the battery is at 540 brand new
a year later it may only read 480 then another year later 400 and so on until eventually the cranking is so low, your car will not turn over. This is when you need to buy a new battery.
The problem here is that that the battery is down on charge so the cranking is low and he is testing it as if its brand new at 540.

Rated 5 out of 5 stars

Lifesavers

Sportage battery failed 29-12-2022 on last day of holiday. Ordered from abs online at 14.15 and found it waiting for me in my porch the next day having struggled the 243 miles home with jump leads in readiness. Thank you ABS for being so reliable and having item in stock. (And low priced - 60% of what I was quoted while away and then there was no stock.)
Kim.

December 30, 2022
Unprompted review
Rated 5 out of 5 stars

Great product and service

Ordered the battery Wednesday morning - arrived before lunch Thursday. Great service and looks like a great product. Already fitted and working an hour later.

December 29, 2022
Unprompted review
Rated 1 out of 5 stars

STAY WELL CLEAR

I will definitely not be using this company again. i will admit the pricing is great , but if you have a warranty claim or any other issue with a battery this company does not want to know . I followed all the instructions that i was given from the company and at the end of it was still refused a replacement . There customer service is a disgrace. Stay well clear you have been warned , I still have all the transcript from the emails i sent and received if anyone has any doubts. A shame you have to give a star to write review, otherwise a big fat 0

December 14, 2022
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

Hello,
A battery is either faulty or down on charge, there is no grey area. If faulty, we exchange the product absolutely no problem. We send a replacement and then arrange to collect the suspect battery all free of charge.
If the battery is discharged (flat) this is not a fault. It simply needs recharging hence why shops sell car battery chargers.
Unfortunately some customers cannot accept this and demand it be replaced then use this platform to express their anger in a review.

Rated 5 out of 5 stars

1st rate service

1st rate service, Ordered late Monday, delivered today at 2pm, wow.
Well done will definitely come back when I need another battery.

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

Hi just received parcel (battery)

Hi just received parcel (battery)
Been lookiing on different sites
E/bay + others I wanted a battery for my motor home to replace
When on there site on the Ball
Delivered as they said
I will come back to this company
Thanks ken

December 14, 2022
Unprompted review
Rated 5 out of 5 stars

i was a little hesitant to make a…

i was a little hesitant to make a purchase looking at the amount of negative trust pilot reviews so made a test purchase of one item. I can say i didn't have any problems at all with ABS batteries and received my purchase very quickly. The item itself was as described and probably the most affordable i have seen. quality does exceed its price tag meaning i shall return for more of the same as my needs grow.

November 30, 2022
Unprompted review
Rated 1 out of 5 stars

After sales service abysmal!!!

brought a battery in May, all fine, started having issues and they could not be less helpful. Be careful ppl, you may end up stranded at the side of the road with a guarantee on the battery that isn't worth the bit of paper its written on!! Will be contacting trading standards on this occasion as their response is exasperating!!

November 3, 2022
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

Hello,
A battery is either faulty or down on charge, there is no grey area. If faulty, we exchange the product absolutely no problem. We send a replacement and then arrange to collect the suspect battery all free of charge.
If the battery is discharged (flat) this is not a fault. It simply needs recharging hence why shops sell car battery chargers.
Unfortunately some customers cannot accept this and demand it be replaced then use this platform to express their anger in a review.

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