⭐️⭐️ABS Batteries⭐️⭐ Reviews 

347
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Bought leisure batteries for my camper for an upcoming trip. Dpd said I signed for them which is a lie because I live alone and was out all day. There was no parcel when I got home. Reported this to A... See more

Rated 5 out of 5 stars

Bought an own brand XD + battery for my Saab 9-3 in 2016.(Replaced a 2 yr old Lucas which failed). Very low mileage car, so battery has not had regular charging, but has performed faultlessly for 8 y... See more

Rated 1 out of 5 stars

Bought battery in July 2024 yesterday battery went flat charged battery this morning voltage down to 11.6v ebay after 30 days cannot help. Contious messages to seller charge again mechanic alr... See more

Company replied

Rated 5 out of 5 stars

Ordered battery on weds afternoon, received Thurs as promised, excellent customer service. Fitted battery today so will see how it performs. Avoid Halfords at all costs as customer service terrible... See more

Company details

Information provided by various external sources

Advanced Batteries supplies all battery types for many applications. We are the UK Car Battery and Leisure Battery online specialists. We also offer Motorcycle


Contact info

3.4

Average

TrustScore 3.5 out of 5

347 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(347)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Needs to pick better courier partners.

Decent batteries. Good prices. Pretty good customer-service, too. But I got royally screwed about by their use of DX Express as courier - a quick look at DX's own reviews could have avoided that.

Ended up after the best part of a week wasted in frustration *borrowing* another vehicle, and going to the DX depot to pick them up myself... only to discover the batteries had been damaged in transit; presumably why all the lies and delays.

As much as ABS's customer-service were responsive and professional, I wasn't really happy - ultimately - with the amount of extra ballache involved in what was suggested in terms of remedy or compensation.

September 20, 2022
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

96% of our parcels get delivered the very next day. We use 3 different couriers, any online seller sadly has to deal with delays with any courier service even when we pay them for a next day service.

Rated 1 out of 5 stars

Wish I could give them no stars

Wish I could give them no stars. I bought a leisure battery for my caravan, bearing in mind I have been a caravan-er for more than 30+ years and within 6 months it failed. I contacted them to explain the problem and got a constant list of excuses why I had caused the problem. There was no attempt by them to emphasise with the problem or even acknowledge that it could be a faulty battery - it was all my fault.
NEVER EVER USE THIS COMPANY - I CERTAINLY WONT BE - USELESS

Oh dear after over a year I now get a response. Firstly, I am not expressing "anger" I am expressing frustration by your customer service team. Secondly, despite you knowing nothing about me, I am an engineer and fully understand how batteries work. The battery was faulty and would not take a charge. If your team had offered a test as you suggest as standard then there would have been no problem. However, I received no options and your colleague was blaming me at each turn.
I bought a replacement from my local caravan dealer for a better price and it works fine. Plus any issues, they will deal with locally with friendly service.
I will never use your business again end of!

October 27, 2022
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

Hello,
A battery is either faulty or down on charge, there is no grey area. If faulty, we exchange the product absolutely no problem. We send a replacement and then arrange to collect the suspect battery all free of charge. If the battery is discharged (flat) this is not a fault. It simply needs recharging hence why shops sell car battery chargers.
Unfortunately some customers cannot accept this and demand it be replaced then use this platform to express their anger in a review.

Rated 5 out of 5 stars

I can’t fault the service I received

I can’t fault the service I received. When the battery in my present car (Mazda CX3) started to fail, I found the ABS website. I entered the car reg by email, and quite quickly back came a quote for a battery of the correct type (stop/start) and at a very good price inc P&P.
This was on a Friday afternoon, and it was delivered by lunchtime the following Monday.
It fitted perfectly, and yes it is unbranded, but there again the one that came out was made by a manufacturer that I had never heard of; plus it was at least 50% cheaper than the well known brands when I was looking.
Am I pleased with both the service and the battery? Yes I most certainly am: very pleased

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service , battery delivered next day foc by very polite courier, and far cheaper than others i tried

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Very clear catalogue

Very clear catalogue. I needed an unusual battery and found it immediately. Excellent service although they do say 'order complete' before you get the delivery info which is slightly unnerving. I think they mean despatched by them. Delivery as expected after bank holiday. So far battery is performing perfectly.

September 21, 2022
Unprompted review
Rated 1 out of 5 stars

Bad company full of bull when you have…

Bad company full of bull when you have problems with your batteries.

August 19, 2022
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

Hello,
A battery is either faulty or down on charge, there is no grey area. If faulty, we exchange the product absolutely no problem. We send a replacement and then arrange to collect the suspect battery all free of charge. If the battery is discharged (flat) this is not a fault. It simply needs recharging hence why shops sell car battery chargers.
Unfortunately some customers cannot accept this and demand it be replaced then use this platform to express their anger in a review.

Rated 1 out of 5 stars

Watch out - Please!

Please, please take note. You will be able to read a high number of bad reviews for this company, and that is because they provide a sub-standard product and then, when it fails, they have no intention whatsoever of honouring the warranty they claim to provide. I have provided proof of fault from a franchised dealer that is good enough for the car manufacturer's warranty claims, but denied as acceptable by this company. So beware - you won't be getting what you are promised.

August 11, 2022
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

Hello, A battery is either faulty or down on charge, there is no grey area. If faulty, we exchange the product absolutely no problem. We send a replacement and then arrange to collect the suspect battery all free of charge. If the battery is discharged (flat) this is not a fault. It simply needs recharging hence why shops sell car battery chargers.

Unfortunately some customers cannot accept this and demand it be replaced then use this platform to express their anger in a review.

Rated 5 out of 5 stars

Excellent service and prices

Excellent service and prices, I purchased 2 leisure batteries and these were £25 cheaper for the pair than anywhere else I could find, including free delivery..
Top marks to ABS Batteries and DX delivery..
Thank you both..

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Very competitive price

Very competitive price, and free delivery (no hidden costs) from Advanced Battery Supplies.
I ordered late morning, and the battery was delivered to my door early the following afternoon (today). The battery was adequately packed, and included a note that clearly indicated which packing pieces have to be removed.
Tracking information was accurate. Top marks to ABS and DX Delivery.

August 3, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. From order to delivery. Communication perfect. Battery wrapped well and supplied brilliantly. Five star.

July 26, 2022
Unprompted review
Rated 4 out of 5 stars

Fantastic deal - or is it? Update Dec 23 - looking good so far :)

I can't believe how fantastic this deal was!!!! Needed to get a new battery for my caravan, so I looked online to see what was available. I ended up buying an LXD 110 battery (their most popular seller) from ABS. Compared to an equivalent battery from a well known national chain of car and bicycle parts supplier the ABS battery was ...
About £30 cheaper (with free delivery)
5 year warranty as opposed to 2 year warranty (but see Update below)
More than double the number of cycles (re-charges)

Ordered it online about 2:00pm, courier was knocking at my door at 7:15 am the next day.
Update ...HOWEVER, I've just noticed that 28% of the reviews are one star, all of these saying that they have had problems with their battery and the company doesn't honour the guarantee, so time will tell whether it's a good deal or not.

UPDATE 17 Dec 2023- 18 months since purchase and I've just had a message from ABS to ask how the battery is - 10/10 to them for customer follow up. Battery has been great, no problems at all. So that's good news, but it means I'm not able to comment on how they deal claims for batteries under guarantee.

July 23, 2022
Unprompted review
⭐️⭐️ABS Batteries⭐️⭐ logo

Reply from ⭐️⭐️ABS Batteries⭐️⭐

How's it been John?
Kind Regards
Abs ltd

Rated 5 out of 5 stars

Great thanks

Great thanks. Next day delivery. Able to speak on phone about order not like S&&t eBay dodgy battery sellers which are same price and turn up late and defect. Ordered at 3:45 and got it next day now I have my motorhome working again

July 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent buying experience

Excellent buying experience. Very good comunications and delivery via the courier company. Placed order one day, delivered 10-30 the following morning. Highly recommended.

July 12, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look