Nothing on their door or on their website to say they have gone bust! 2 wasted journeys! I’ve been a customer since day 1 in their original store! They could have at least told those on their database... See more
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See what reviewers are saying
Ordered 2 pairs Brooks Levitate by accident & was phoned before despatch asking if order was correct. Explained & they were happy to refund me no problems but decided to keep with being such a good pr... See more
Company replied
Went with other half to spend his Christmas present, I wasn’t expecting to buy anything however the range of trainers swayed me otherwise. The staff were friendly, welcoming and knowledgeable. No pres... See more
Company replied
After suffering with shin splints I was recommended by a friend to try the Peterborough store to help out with a new trainer purchase. First time going here, was looked after by a professional runner... See more
Company replied
Company details
Written by the company
Specialist running stores in Peterborough & Cambridge. Clothing, accessories, advice, running shoe fitting, gait analysis, shoes that are right for you whatever your ability.
Contact info
4 Titan Drive, Fengate East, PE1 5XN, Peterborough, United Kingdom
- 01733 891111
- info@advanceperformance.co.uk
- advanceperformance.co.uk
4.5
Excellent
306 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Advance Performance
Thanks for the positive review
Excellent customer service
Excellent customer service when I had a query about my order.
December 2, 2022
Reply from Advance Performance
Thank you and pleased we could help
Still no new trainers 😕
I haven’t received an update on my order and it doesn't appear to have been dispatched yet, even though I ordered 10 days ago and delivery was stated as 2-4 days.
November 27, 2022
Reply from Advance Performance
Thank you for the feedback and apologise, this is not up to our usual customer service standard
Professional and helpful service
Professional service. Good range of products and excellent guidance.
December 4, 2022
Reply from Advance Performance
Thank you for taking the time to review us
Delivered speedily and all correct
December 2, 2022
Reply from Advance Performance
That's great to know, thank you
Reply from Advance Performance
Many thanks
Reply from Advance Performance
Good to know, thank you
I am still waiting for my delivery
I am still waiting for my delivery, I believe they do not have the stock in yet
December 3, 2022
Reply from Advance Performance
We do hope we were able to resolve this for you.
So welcoming
Visited the Peterborough branch this morning for a gait analysis and new running shoes. I was served by Dianne who was amazing at making me feel comfortable and at ease. She is a lovely lady to talk to and my experience was just brilliant thanks to her welcoming attitude. We will definitely be visiting again 👍
December 3, 2022
Unprompted review
Reply from Advance Performance
So pleased we could help, we look forward to welcoming you back
Super quick delivery
Ordered on a Saturday - delivered by Tuesday.
Super quick delivery on top of the great discount!
November 22, 2022
Reply from Advance Performance
Great to know, thank you
Reply from Advance Performance
Good to know, thank you
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff. Had a free gait analysis and was able to choose appropriate running shoes after seeing the difference between a few options. Even got to try them outside
November 20, 2022
Reply from Advance Performance
We're happy to help, hoping you're still enjoying your shoes
Very helpful staff
Very helpful staff with a great knowledge of the different types of running shoes, won't be beaten on prices well, great place to get your running gear from.
November 27, 2022
Unprompted review
Reply from Advance Performance
Thank you for taking the time to leave a positive review
Great customer service
The staff were extremely helpful sorting out a faulty shoe and sending it back to the manufacturer for a replacement.
November 28, 2022
Unprompted review
Reply from Advance Performance
Great to get this sort of feedback, thank you for taking the time to review
Recommend
Fantastic service and support. Always friendly and informative. If you are apprehensive about going in, don’t be. Very welcoming.
November 27, 2022
Unprompted review
Reply from Advance Performance
Many thanks for the review, we welcome runners of all ages and abilities into our stores.
OUTSTANDING
DYLAN at Advance Performance thank you for the invaluable advice, support and understanding in my quest to getting back to consistent running performance. DYLAN ,WOW, your expertise, passion and knowledge relating to all aspects of a runners life was amazing. I have been running for over 16 years and have never had the attention and support to the issues I have faced over the last 18 months. Honestly, just inspiring and I can't thank you enough. You just 'get it'. Keep being awesome . A customer for life that's for sure . Thankyou again for going above and beyond , and to the other lady in the store as you both continued to be so gracious considering you went over the hours of your working day
Mags x x x x x
November 26, 2022
Unprompted review
Reply from Advance Performance
Thank you for that in depth review, Dylan will be pleased to hear this. So pleased we could help and please get in touch if you ever need any advice.
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