Very easy to deal with. I changed my order after shipping and unfortunately the product had sold out. They contacted me very quickly and offered solutions and kept me up to date throughout the reso... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This was a purchase pre Christmas to be sent to New Zealand, I was hoping it would be here for my son's birthday but couldn't be sure, I was kept informed every step of the way and I had the product... See more
Excellent information regarding sizing etc. I felt at ease knowing if for some reason the shorts would not fit my son, all the info had come to return them. Super fast delivery which was appreciated b... See more
Found this website through google on boxing day. Ordered over a certain amount to receive free shipping and confirmed. Being boxing day, I wasn't expecting to see my order for at least 3 weeks as it w... See more
Very nice shoes and fit great
Very nice shoes and fit great, thank you.
February 26, 2019
Unprompted review
Even though it was over the Christmas…
Even though it was over the Christmas period the older was processed and shipped quickly without a glitch. Shipping was a little late, but as to be expected for time of year from the UK to NZ. Would happily use again and again. Cheers Guys till next time.
January 22, 2019
Unprompted review
5 stars
5 stars: Excellent – no reservations, I would recommend this company to anyone.
January 21, 2019
Unprompted review
easy
easy, simple, great comms throughout shipping. would defs use them again.
January 19, 2019
Unprompted review
Top product and delivery was on time.
January 18, 2019
Unprompted review
5 star company
Fast shipping and the products are of great quality. I highly recommend Freestylextreme to friends and family.
January 18, 2019
Unprompted review
delivery too long. Item lost.
Communication was pretty good but overall the package was lost and did not arrive within the agreed time. Item was bought for a birthday but sadly didn’t arrive until 3 - 4 weeks later.
Pleased with the product though
January 18, 2019
Unprompted review
Enter at own risk
I'm one of those unfortunate ones that had a sad experience with these guys. Like.. will actually bypass a product because their name is attached.
No freestyle.. it wasn't an oversight, your people knew and sent them anyway. And not until I involved trade me did they suddenly see all my emails and try to rectify the situation. And so nice... 🤔 Return to the UK? When I'd just waited 2+ weeks in NZ (NO TRACKING.. they lie about that)
Gave to another Mum who cant really afford such things either.. made another kid happy.
The only good that came out of the whole saga.
January 18, 2019
Unprompted review
Reply from FreestyleXtreme.com
Hi Mary,
Really sorry you received the wrong size shoes but as my colleague explained the relabel was done by DC, apologies our warehouse guys didn't spot it - we would never intentionally send out incorrect goods.
Our tracking is automated so possibly it went to your spam/junk folder but we see that your order arrived way ahead of schedule.
My colleague sent you a free return label on December 4th & we would've refunded you in full if you'd decided to take up this offer but we see you gave the shoes to another family which was a very kind thing of you to do - we'd like to repay that kindness by offering you a free pair of shoes, unfortunately we don't have the ones your son wanted but if you'd like to have a look if there's another style he likes & email me we'll sort that out for you.
Kind regards,
Karen, FSX
Awesome stuff
This is was my second time bought sneakers from FreestyleXtreme. I love all the stuff that they sell. I keep looking and update every sneaker by weekly especially Adidas skate and Vans. Hopefully oneday I’ll get free stuff from them. Cheers! Lol
January 18, 2019
Unprompted review
I ordered the wrong size and they…
I ordered the wrong size and they generously accepted to replace with the right size. They have an awesome exchange like I have seen now where else in the world. The people are very friendly and human. We had a strange warehouse glitch when the goods re-arrived and had a different product label on it than I expected, but as luck had it, the item was perfect for the intended and she gratefully accepted it. Despite this, the firm were just great to deal with and very understanding and generous. I have them saved to my favourites to buy gear like this now, and recommending them to others.
Well done to the Freestyle NZ team.
October 22, 2018
Unprompted review
Fast international postage at a great…
Fast international postage at a great price!
September 9, 2018
Unprompted review
Awsome site to order and safe!
September 9, 2018
Unprompted review
great trader
September 8, 2018
Unprompted review
Quick to answer questions and e-mail
Quick to answer questions and e-mail. Appear friendly and approachable.
September 8, 2018
Unprompted review
Great service and communication.
Great service and communication.
Thank you
September 8, 2018
Unprompted review
Been great I ordered the wrong sized…
Been great I ordered the wrong sized shoes
Free return and sent me the right ones
Awesome
August 16, 2018
Unprompted review
Need more size 13/14
Need more size 13/14. good service! but didn't like the shoes. It's all I could get from anywhere! In size 13/14.
August 15, 2018
Unprompted review
Reply from FreestyleXtreme.com
Hi Peter,
Thanks for your review, glad our service was good.
I'll definitely pass your feedback regarding stocking these sizes to our buyer, sometimes it is dependent though on what the brands have actually brought in for the season.
Kind regards,
Karen, FSX
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.