They handled a situation regarding a transaction that never took place from my side and are willing to pay back en refund me my money within 5-7 working days Im kindly grateful
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See what reviewers are saying
We had opened an account, actually without much thought. In retrospect we regretted. Message sent to support and they have resolved this and our membership has been cancelled and the first payment wil... See more
Company replied
Dirty, filthy robbing b#####s, lead you into believe you're buying a product but instead they sign you up for a subscription where they rob you of your money for worthless credits. Terrible cust... See more
Company replied
This is a scam in day light! No idea how I subscribed, to start with. Then, their chat service is in complete denial. They refused to reimburse me. Then I decided to try and order something. Multipl... See more
Company replied
Hasn’t replied to negative reviews
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Ashley helped me and Ashley solved my…
Ashley helped me and Ashley solved my problem,
Cancellation
I did not like the fact that I continued to be billed/charged after canceling this account. I will be pleased when I receive my money
He helped me
He helped me, and he is an excellent customer service representative because of his patience, even when my words were sometimes out of line.
Won't stop asking me to remove my review
As stated in my previous review,
I didn't apply to join any club. I thought I was entering a competition to win tools. Which I was told that I'd won, all they wanted was P&P. Sent the p&p cost and am still waiting for the DeWalt tools that I was told I had won, to arrive.t The only thing I received was a message telling me that I had joined this club and that they were going to take a considerable amount of money from my account each month for my membership.?????
After rumbling their scam, they finally returned the money they tried to steal. And now keep sending me messages saying that they have "Resolved" the situation and would appreciate it if I removed my negative review.
On what planet is returning my money resolving anything?
I'd bet that if I hadn't caught them out that they would still be taking money from my account for a membership that firstly wasn't applied for and secondly definitely isn't appropriate for a person who lives hundreds of miles away with a terminal illness.
After reading the reviews left by most of this companies reviewer's. I've come to realize that I'm not the only person who has had a membership that wasn't applied for , but Adventureactivities have since "RESOLVED" ( the actual word resolved is mentioned in quite a few of the reviews) their discrepancies and therefore sort of confirms my opinion and suspicions I have reported the continued messages to the customer service at trust pilot.
Update: 1st Oct 2025 . I am STILL getting the same messages asking me to remove my review. The answer is quite simply NO. I WILL NOT BE REMOVING MY REVIEW!
Good job!!
I'm very glad that you go out of your way to assist me with the refund. Thank you for your kind assistance.
Excellent reaction from the manager.
Imani helped me very soon after I…
Imani helped me very soon after I posted my issue.
I didn't like the site
Problem has been solved instantly and…
Problem has been solved instantly and very happy with the Experience
Thank you adventureactuvieties Jamal…
Thank you adventureactuvieties Jamal was really helpful I give you guys a 5 star rating
The way in which my cancelation and…
Good service and assistance from the escalation team.
Cancelling subscription
Thank you Emerald,for your assistance in helping me resolve my issue.
Never got a chance to experience the…
Never got a chance to experience the use of the company but from the look of this and how communicative they are I was going to be very satisfied with the services they were providing
They handled a situation regarding a…
They handled a situation regarding a transaction that never took place from my side and are willing to pay back en refund me my money within 5-7 working days
Im kindly grateful
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