They handled a situation regarding a transaction that never took place from my side and are willing to pay back en refund me my money within 5-7 working days Im kindly grateful
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had opened an account, actually without much thought. In retrospect we regretted. Message sent to support and they have resolved this and our membership has been cancelled and the first payment wil... See more
Company replied
Dirty, filthy robbing b#####s, lead you into believe you're buying a product but instead they sign you up for a subscription where they rob you of your money for worthless credits. Terrible cust... See more
Company replied
This is a scam in day light! No idea how I subscribed, to start with. Then, their chat service is in complete denial. They refused to reimburse me. Then I decided to try and order something. Multipl... See more
Company replied
4.3
Excellent
270 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Service and Problem resoluce
Problem resoluce!
Excellent resolution to my problem with the customer service advisor "Emily"
January 1, 2025
Unprompted review
Good service
wonderful service with Casillas . Quickly give me all answers and make my life easy,many thanks!
January 1, 2025
Unprompted review
Complete scam
Complete scam. Dont sign up. Get them to cancel your membership
December 23, 2024
Unprompted review
Very helpful customer service
Very helpful customer service, fast feedback, seamless conduct.
December 6, 2024
Unprompted review
Fault informations.
August 3, 2024
Unprompted review
Quick services
Escalation team reached to me quickly and resolved my issues as soon as possible. Really appreciate and impressed by the work.
November 14, 2024
Unprompted review
I have been debited by this company and…
I have been debited by this company and don't know why, how or where to contact them.
November 1, 2024
Unprompted review
Great,and perfect
November 7, 2024
Unprompted review
Need my refund all I need is refund
August 22, 2024
Unprompted review
A memorable, customer-centered experience
Thanks Marshall for the great customer care that gave me the best experience. I feel good to be associated with you and to have been a beneficiary of your unparalleled service. Cheers!
October 25, 2024
Unprompted review
Great customer service
Great customer service. Jay was very helpful.
October 22, 2024
Unprompted review
Urgent I have had x 29 transactions…
Urgent I have had x 29 transactions from my account and have not agreed to this! I would like a FULL refund immediately.
Adventureactivity please contact me immediately
October 16, 2024
Unprompted review
Urgent I have had x 4 transactions from…
Urgent I have had x 4 transactions from my account and have not agreed to this! I would like a FULL refund immediately.
Adventureactivity please contact me immediately
September 23, 2024
Unprompted review
Reply from Adventureactivities
Hello Angela Byrne,
We are sorry to read your review.
Please send an email to support@adventureactivities.club so we can find a solution.
Best Regards,
Scott
The issue was resolved without any…
The issue was resolved without any delay, and customer support was very helpful.
September 14, 2024
Unprompted review
Efya:great assistance
The last agent I spoke to, Efya was very accommodating and finally solved my problem.
August 27, 2024
Unprompted review
Take your money and never send the…
Take your money and never send the things you buy. And keep on taking your money, I had to block my credit card. Visa paid back a part of it, still missing 29,99 euros... :-(
They reply to this review to let people think that they find a solution for you but they didn't contact me.
August 27, 2024
Unprompted review
Reply from Adventureactivities
Hello Kathleen,
We are sorry to read your review.
Please read the email we have sent from support@adventureactivities.club so we can find a solution.
Best Regards,
Scott
2nd time in a year they have takenfthank you for refund , was quick and painleß…
Customer service contacted me and resolved the problem
August 12, 2024
Unprompted review
Reply from Adventureactivities
Hello Marie,
We are sorry to read your review.
Please read the email we have sent from support@adventureactivities.club so we can find a solution.
Best Regards,
Scott
This is a FRAUDULENT SCAMMING…
This is a FRAUDULENT SCAMMING ILLEGITIMATE COMPANY. I have never heard of them in my life until they started stealing hundreds out of my account for several months.
The customer service is incredibly rude, condescending, and horrific. They refuse to refund me the money THEY STOLE FROM ME.
I am currently pursuing legal action and will take down this fraudulent thieving organisation. Absolutely disgusted. Whoever from this ‘company’ is reading this now, you better refund me every single penny you took from me, NOW. Disgusting, I am enraged.
August 20, 2024
Unprompted review
Reply from Adventureactivities
Hello Rodi,
We are sorry to read your review.
Please send an email to support@adventureactivities.club so we can find a solution.
Best Regards,
Scott
Satisfaction is their priority
My issue was resolved with courtesy. Thank you, everyone at Adventure Activities Club.
August 19, 2024
Unprompted review
Reply from Adventureactivities
Hello Gareth Cartman,
We are sorry to read your review.
Please read the email we have sent from support@adventureactivities.club so we can find a solution.
Best Regards,
Scott
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.