1989 Austin mini front end repair. Plenty of communication throughout the whole process. Made me feel very involved. My car is a classic car so there were some unique aspects to the repair which I was... See more
Company replied
Units 1 & 2 East Wolves Industrial Estate, London road, RH20 3AX Ashington, West Sussex, GB
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1989 Austin mini front end repair. Plenty of communication throughout the whole process. Made me feel very involved. My car is a classic car so there were some unique aspects to the repair which I was... See more
Company replied
No one enjoys a car crash and it has been some decades since I last needed a body-shop etc and I was braced for the traditional long haul and disappointment, however, a very slick operation saw my dam... See more
Company replied
Poor customer service. Extremely poor communication. Complete lack of interest by receptionist. No schedule of works Receptionist thinks she runs enterprise car rental and can dictate how to speak t... See more
I just cannot fault these people. I first used them to replace a bumper on an old car I wanted to sell. They did a fantastic job very quickly. Due to this experience I asked my insurance company to... See more
Company replied
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Units 1 & 2 East Wolves Industrial Estate, London road, RH20 3AX, Ashington, West Sussex, United Kingdom
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Quick, efficient, friendly service. Car was repaired earlier than originally expected. Very pleased with this company.

Reply from AD Williams - Worthing
I've had cause to have a couple of Company Cars (VAG) repaired at A D Williams Ashington several times now, each time the work done especially and whole experience has been first class, this is a seriously talented group of Bodyshop Professionals from start to finish.
Little grumble, nothing more today, returned home to find my car had been delivered back to me which is great, but on closer inspection the interior was covered in either sanding dust or dried polish dust which was a bit disappointing but didn't take long to sort out, however again the quality of the actual repair is brilliant as always, so many thanks, would highly recommend without hesitation.

Reply from AD Williams - Worthing
Good service and friendly staff. No query was a problem 10/10

Reply from AD Williams - Worthing
I was not informed when my car was ready, although i was pleased my car was cleaned as it can get very dirty there was spray marks all over the windscreen 😒

Reply from AD Williams - Worthing

Reply from AD Williams - Worthing
Good communication and clean tidy repair .. car collected and delivered .. would recommend

Reply from AD Williams - Worthing
Brilliant job sent text to say when completed brought car back

Reply from AD Williams - Worthing
I would not hesitate to recommend A D Williams. From the outset, this Company acted professionally, promptly, kept us well informed of updates / progress with our vehicle. This is the second time we have used their services and I would not want to use anyone else. Their service goes above and beyond what other Companies offer.

Reply from AD Williams - Worthing
Excellent repair done to our car following an accident. Only niggle was the relatively small repair took 3 weeks to be done.

Reply from AD Williams - Worthing
AD Williams were the company chosen by my insurance company to fix my car after a crash. They made the experience so easy and I really could not be happier. They absolutely went out of their way to help me and make things easy. I couldn’t recommend them more highly. I also need to mention that every member of staff I encountered was so friendly and helpful - from the girls on the phone, the guy who collected my car, the guy who dropped it back to me and of course the mechanics. VERY GOOD!!!!

Reply from AD Williams - Worthing
Vehicle went in after an accident on the 28th of on month, and wasn't returned to me until the 18th of the following month. The vehicle had some scuff marks on the front off-side bumper and wing, and also a dent on the wing around the size of two pence coin. Vehicle was returned to me with the bumper repaired of scratches. The wing however still had the dent present. They replaced a number plate and a fog light on the damaged side that did not need replacing. Unfortunately upon arriving back to my workplace after the vehicle had been delivered, I moved my car as it was left in an inconvenient place. I then noticed a large oil patch on the ground when the car was parked. My vehicle was not leaking oil before the repairs took place. I then looked under the vehicle from the front bumper and saw that the engine was dripping with oil at around a drop every 10 or so seconds.
I can only say that I've been disheartened by the attempted fix of said accident and will never actively choose to send my car back to them unless my insurance company deem it necessary!

Reply from AD Williams - Worthing
Really impressed with the service given.
I was very restricted with time they could have the vehicle for.
Work was finished ahead of time and to a high standard

Reply from AD Williams - Worthing
Everything has worked out fine, the service given has been wonderful and my car is as good as new. Many thanks to you all

Reply from AD Williams - Worthing
The Final job was very good I am very pleased. The collection and dropping off of vehicle was very good and promt. My only criticism is communication. I had to contact on numerous occasions to check if ready.

Reply from AD Williams - Worthing
Worst service I’ve ever received from any garage, repairs still not completed since 2nd november, only had a few updates and had to chase them myself. Returned my van still damaged and unusable for myself. Would never choose this garage again.

Reply from AD Williams - Worthing
Good speedy repair. I would just like more communication about when you would pick up my car next time.

Reply from AD Williams - Worthing
Always helpful and kept me in touch with what was going on. Collected car and returned it when they said they would.

Reply from AD Williams - Worthing
Service was really great right up until the point when they delivered my vehicle back still with damage in the area where it was meant to be repaired. When I called to find out why they made all the right noises but I had no response from them. I guess they are too busy to care?

Reply from AD Williams - Worthing
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