AEDexpert | Medisol Reviews 132

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I purchased a Brayden baby manikin from this company approximately nine months ago at a cost of just under £900. It has only been used on a small number of occasions for teaching, but after around... See more

Rated 3 out of 5 stars

The items arrived on time and in good condition, however the costs rose because UPS estimate the import/carriage charges, I certainly did not expect an additonal charge of such a large amount. So Ser... See more

Rated 1 out of 5 stars

I was looking for a replacement battery for the defibrillator. I found this company's website and ordered the required battery because their website showed it as a stock item. However, the next day... See more

Rated 1 out of 5 stars

The item was ordered on 2nd December and my account was immediately debited, however the item was "not in stock" and I was not advised of this. It was only when I queried what was happening was I i... See more

Company replied

Company details

  1. First Aid Station

Written by the company

About AEDexpert | Medisol AEDexpert is the UK web shop for Medisol, a Dutch supplier of Automatic External Defibrillators (AEDs). Founder and CEO Pieter Joziasse, a former paramedic, founded Medisol in 2001 to supply AEDs, accessories and resuscitation manikins and equipment to anybody who needs them. Medisol has fast become Europe’s largest independent supplier and market leader in the sale of AEDs and resuscitation manikins and has won a Golden Gazelle award for the top 100 fastest growing companies in The Netherlands, every year since 2001! Our mission is to ensure everyone around the world has access to a defibrillator within 6 minutes! AEDexpert.co.uk was opened in 2012 for all UK customers, followed by AEDexpert.ie for Ireland, we now ship throughout the world, with thriving Arabic, European and International markets. All orders are shipped direct from our centrally located warehouse in Vlissingen. Our experience and professionalism ensure you of an excellent shopping experience and our friendly expert sales teams are always available to offer advice, answer questions and solve problems. At AEDexpert, you are not referred to a call centre, real people and dedicated employees will deal with all aspects of your transaction personally. Free delivery We offer free UPS tracked shipment, regardless of the size of your order! Export brokerage fees where applicable are not included.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

132 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fantastic

I was very pleased with the level of service Medisol gave to me. I had to return an item because I ordered the wrong size, they were very helpful and accommodating and sent me the correct items straight away. I would highly recommend his company

August 20, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Very impressed with the professional service I recieved. I was kept informed of the progress of my order and they did everything possible to ensure it was delivered in time for my training session. I will be using them again for all future orders.

July 27, 2015
Unprompted review
Rated 5 out of 5 stars

what a brilliant company to deal with

I have dealt with this company on numerous occasions and every time I have been more than satisfied. My first point of contact was Susan. This lady is polite, knowledgable and eager to please. The prices are excellent and the delivery was prompt. I can't praise the overall service enough.
A pleasure to deal with.

Graham ( first aid instructor)

June 29, 2015
Unprompted review
Rated 5 out of 5 stars

AED PADS

Am happy with the sales and delivery and product .Only I suggestion , that we tried to call few times on the phone number advertised, but no answer.If that can be improved, I guess it will benefit you

June 21, 2015
Unprompted review
Rated 5 out of 5 stars

Defibrillator Purchase

Before I placed my order, I was made aware that the particular model I wanted was out of stock.
I was given the opportunity to order different models, but decided to wait for the Zoll AED plus that I was familiar with.
Delivery was within two working days of the items coming back into stock - although a weekend did get in the way.
Great communication throughout, and a very pleasant experience from start to finish.... Many thanks to Susan and the team at AED Expert.

June 1, 2015
Unprompted review

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