I had a few questions, called in the young lady helped me right away checking product information for me and answering all my questions. Was very polite and explained very well so I could understand.... See more
Company replied
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Created with AI, based on recent reviews
Aeroflow Urology is a national provider of insurance-covered, medical-grade incontinence supplies for both adults and children experiencing bladder leakage. We specialize in making it easy to receive essential bladder control products—such as children’s diapers and pull-ups (for ages 3+), as well as discreet adult briefs, diapers, and pull-ons—delivered directly to your home at no cost through insurance. • As a HITRUST-certified provider, we’re committed to protecting your personal health information while delivering high-quality medical products you can trust. Our knowledgeable, compassionate care team handles the details for you by navigating insurance requirements and managing all necessary paperwork, so you can receive your monthly supplies smoothly and stress-free. • Why Customers Choose Aeroflow Urology: Insurance-Covered Supplies, we work to maximize your benefits so eligible products are completely free. Convenient Home Delivery, reliable, fast shipping straight to your door. Trusted Nationwide, serving thousands of customers with personalized incontinence support. Dedicated Care Team, friendly specialists who guide you every step of the way. • Eligibility & Support: To see if you or a loved one qualifies for insurance-covered supplies, visit http://aeroflowurology.com/tp or call our care team at 844-276-5588. We’re here to help.
65 Beale Road, 28704, Arden, United States
Replied to 91% of negative reviews
Typically replies within 1 week
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AeroFlow Urology is very helpful with needs as I express them
Aeroflow makes sure you get your order on time...the mobile app is useful for reordering your products also ...Aeroflow customer care service is the best and I love my products thank you Aeroflow for my every day needs ❤️ my experience with aeroflow #excellent!!!
I had no issues getting my supplies until my Medicaid Insurance ended when my Medicare and Supplemental Part C SNP Coverage began. I don’t understand why this isn’t covered through my supplemental Medicare coverage! It seems that things like this should be covered through this program. Especially for people who are elderly or disabled on a fixed income!

Reply from Aeroflow Urology
Always on time with my son’s products and always packaged well never had any trouble with receiving shipment. A wonderful well planned out company.
They always know what I need and call me if I forget to reorder.... just love this company 😍
You guys are great! My supplies are always here when I need them. Thank you!
Everything was OK thank you for the delivery
Always on time and sends exactly what I need, gloves and the pads! Thanks so much❣️
Love aeroflow so much! I couldn't be happier to have found out about this service! It has saved me not only tons of money but also the stress and worry of how I'm going to get the supplies needed! It's so easy to get signed up and order! Then even easier to stay on top of my monthly orders! Customer service is always so easy to connect with and very helpful! I couldn't say more good things about this service, it's truly been a huge help in my home!

Reply from Aeroflow Urology
Despite the fact none of the local pharmacies were interested in a consistent $150 monthly profit, Aeroflow in another state was willing & able to get pull ups & bed pads drop shipping to my doorstep regularly, entirely covered by Medicaid/Medicare/any insurance company. They have been able to ensure i obtain vital hypoallergenic, heavy duty issue materials.
If ever I need to change the size of my supplies, you always make it easy for me to do.
Reminder of monthly equipment. Keep my information safe
I have no problem when contacting Aeroflow. Customer Service Reps are always professional and very helpful.
They are great products and shipping is fast! I love that they remind me when it ordering time! Everyone was so helpful trying to find the right size for my son and getting the prescription from the doctor and getting insurance to cover them! Thank you Aeroflow!
Very polite representative sent products in a short period of time as long as they don't send more products before I have used the others (builds up to much)
This opportunity is so great for people an families in my situation we just order what's needed and they will deliver your order right to your front door you also can have the same shipment for months no cost to us. I appreciate the program an I have no complaints Thank you

Reply from Aeroflow Urology
I didn't have to wait for my order it arrived very quick.
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