Ordered on 5th Dec and still waiting. Multiple phone calls and promises of “it’s due tomorrow”. All rubbish. Steer clear of a company that can’t manage Xmas orders Follow up by customer service ve... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Order:#187690
On 6th July 2025 I ordered 3 pants and paid € 260 with they never send.I complained by e-mail many times and the answer I received was that they would refund my money.I have not received anything.Be careful when shopping,they are scammers.
Super customer
The sizes of the items that I ordered were not in stock.
I was contacted by customer service and offered similar alternatives. A small price difference was overlooked as an 'act of goodwill'.
This act of goodwill has just ensured my future custom.
Excellent service... Well done and Thank you

Reply from A Farley Country Attire
I ordered a gift 27th November, after waiting 10 days, I called to ask where my gift was, to be told it will arrive today December 6th. Still nothing.. very disappointing.

Reply from A Farley Country Attire
Ordered 2 pairs of boots - promised delivery date expired and then expired again. Still have NOT received boots over 1 week late.
I dealt with a lovely girl Emmie who got my order sorted out for me timely and advised me of any query I had, thank you!❤️

Reply from A Farley Country Attire
I am absolutely pleased with Livvy Elliot for your incredible support. You were very understanding, fast, friendly, and incredibly helpful with my issue. Excellent support! I couldn’t expect more. I am sincerely grateful for the support.
I am the kind of guy who is always deployed and spend time overseas but the support i got from Livvy sorted all my worries with my purchase. From helping me to get a refund and helping me to choose the best product as per my immediate need was so kind of her.
Thankyou Farley Country attire and Livvy.

Reply from A Farley Country Attire
I had a problem with ordering online so I emailed customer services. I received an immediate response from Livvy Elliot who was exceptionally helpful and offered a call back. She called exactly when I said I was free and was so helpful and polite- thank you Livvy. Keep up the good work. I would definitely recommend A Farley to family and friends.

Reply from A Farley Country Attire
One of the top 5 'true' country attire outfitters in England. If you are properly out and about in the countryside, look no further. A wide and well-curated range of quality brands, easy website, helpful staff and some good offers. Loyalty is rewarded too!
If you're a farmer, stick to a more agricultural offering, but for weather-beating style or country/town fusion, it's here.

Reply from A Farley Country Attire
A very helpful assistant who sorted my issue with technology and ensured my parcel was winging its way to me without further delay.
Thank upo

Reply from A Farley Country Attire
Livvy Elliot made dealing with Farley Country Attire an absolute pleasure.
Keep up the good work Livvy

Reply from A Farley Country Attire
Thank you Livvy for the excellent customer service and helping me process an order!

Reply from A Farley Country Attire
Helpful service from Jodie ensuring a prompt refund. Thanks!

Reply from A Farley Country Attire
Kayleigh was charming, friendly, professional and could not have been more helpful - a credit to the company in my view
Having been a customer for a several years I (again) bought a pair of excellent Myer M5 jeans today.
Huge range of top quality clothing and A. Farley very highly recommended.
James F.
Northumberland

Reply from A Farley Country Attire
I had problems with the loyalty points, the information on usage just scrolled round in a loop and didn't give me any real information. However, the AI assistant is much more efficient than many I have come across, directing my query to a human customer support assistant very quickly, resulting in an email offering to phone me to assist. Both Livvy (email) and Kayleigh (phone call) to be commended for their fast , efficient and friendly response. Order sorted, looking forward to receiving it. Thank you.

Reply from A Farley Country Attire
I spoke with Kayleigh today regarding a query and she could not have been more helpful!
She was an absolute pleasure to speak with and her assistance meant I could immediately go on to place my order.
A Farley offers a great range at great prices but, when they also provide outstanding customer service, that is the element that really makes the difference and why they’re my ‘go to’ for all things shooting and country.
Kayleigh, thanks once again for your help!

Reply from A Farley Country Attire
Items out of stock - please check with this company that they actually have stock before buying.
I purchased two items worth over £200, and was told a full week later that unfortunately the items were out of stock (even though in stock online). The same email said we would have stock in two weeks, however should be sooner.
Fast forward to today, and I have been informed that the items are not in stock at all, and wont be being restocked at all and this is due to the manufacturer.
The issue with this is the fact that I waited two weeks to get these items, which were never coming and now it is sold out world wide. This is an absolute disaster in customer service and a failing from top to bottom.
Never at any point in the communication did they mention offering a refund, so I have requested this myself. All they could offer was a 15% discount code.
If better and quicker communication was provided, I would have been able to secure the items from another manufacturer. A Farley should be careful when they advertise sought after items in stock when it is false.

Reply from A Farley Country Attire
really pleased with the help i received from Kayleigh put my mind at rest after not getting much joy from the company the day before. Thank you Kayleigh

Reply from A Farley Country Attire
Such a professional and courteous response to my question. Thank you Kayleigh for not only actioning my request immediately but for the most pleasant way in which you advised me. Lovely to speak to a CS representative who reflects the ethos of her company.

Reply from A Farley Country Attire
The selection at A Farley is second to none and the staff are super helpful! I needed to change an item and they kept me updated and sorted it quickly and efficiently, will definitely be using them again!
Spoke to Kayleigh regarding a return and advice about one of their products.she was extremely polite professional and couldn’t do enough to help. The initial dealings I had with the company was not good at all but the customer service I have had with them since is second to none they certainly have redeemed themselves and I will certainly give them more business in the future.

Reply from A Farley Country Attire
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.