Ordered on 5th Dec and still waiting. Multiple phone calls and promises of “it’s due tomorrow”. All rubbish. Steer clear of a company that can’t manage Xmas orders Follow up by customer service ve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the top 5 'true' country attire outfitters in England. If you are properly out and about in the countryside, look no further. A wide and well-curated range of quality brands, easy website, hel... See more
Company replied
I ordered a golf bag for my husband for his birthday. The initial delivery was delayed but I was offered an alternative bag which was more expensive. I chose not to take this up as hubby wanted a spec... See more
Company replied
First time customer of A Farley Country Attire. Delighted by the quick response time, courteous contact and great product range. Livvy Elliot, yes a real person!, was superb. I’m in the high net wor... See more
Company replied
Company details
- Outdoor Clothing and Equipment Shop
- Boot Store
- Clothing Store
- Men's Clothing Store
- Shoe Store
- Women's Clothing Store
Written by the company
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Contact info
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, United Kingdom
- 0116 4105440
- support@afarley.co.uk
- afarleycountryattire.co.uk
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Ordered from A Farley Country Attire
Ordered from A Farley Country Attire, spoke to Livvy Elliot in customer service, who was outstanding. Gave me all the information I needed on my purchase. Follow up, replies to email was first rate. Livvy is gold class customer service. Couldn't be happier with what I was provided. If I could poach Livvy into my company in Australia, I would in a heartbeat. A Farley Country Attire have a true superstar in their employee.
October 24, 2025
Unprompted review
Reply from A Farley Country Attire
What a wonderful review — thank you so much for your kind words! 🌟 We’re absolutely delighted to hear how well Livvy looked after you and that you were so pleased with the service. I’ll be sure to share your feedback with her — it will make her day!
Kind regards,
A Farley Country Attire. 😊
A Farley is a family run store with a focus on service
A Farley is a family run store with a great website. Unfortunately I don't live close enough to visit their store in person but I have shopped online with them several times and the service is just perfect. Customer service over the phone or if you need to email is first class. Their products are great quality brands. Their rewards scheme is great as well.
October 13, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your wonderful review! We’re delighted to hear how much you enjoy shopping with us online and that our customer service team has looked after you so well. We really appreciate your continued support and lovely feedback about our products and rewards scheme 🙂
Kind regards,
A Farley Country Attire.
Good customer service
Item wasn’t delivered within the promised timescale . However after sales follow up was good .
October 16, 2025
Unprompted review
Reply from A Farley Country Attire
We’re really sorry to hear about your experience. I can see your order has now been delivered, and our manager Emmie has been in touch with you via email — if you could please get back to her directly, she’ll be more than happy to speak with you regarding the issues and help resolve this for you 🙂
Kind regards,
A Farley Country Attire.
Excellent
I was looking for a pair of riding boots and found an Ariat pair on the A Farley Country Attire site, that met all my needs and at an excellent price too. I placed my order and it arrived next day, free postage too. Great experience all round. I have seen many items on their site too, so I will be purchasing from them again.
October 14, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your lovely review! We’re so pleased to hear you found the perfect pair of Ariat boots and that your order arrived so quickly. It’s great to know you’ll be shopping with us again — we really appreciate your support 🙂
Kind regards,
A Farley Country Attire.
Delivery address did not transfer…
Delivery address did not transfer correctly from my PayPal account. Called to explain, Kayleigh was so helpful and quickly put things right. Customer service really good compared with many where support is so superficial.
October 9, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your lovely review! We're so pleased Kayleigh was able to help get everything sorted for you quickly. It’s great to hear you were happy with the service 😊
Kind regards,
A Farley Country Attire.
Fabulous quality leather jacket and…
Fabulous quality leather jacket and next day delivery
October 8, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your lovely feedback! We're delighted to hear you’re pleased with the quality of your leather jacket and our speedy delivery 😊
Kind regards,
A Farley Country Attire.
Excellent service
The telephone service is helpful, knowledgeable and efficient, which is exactly what the customer needs. Importantly this is the case every time.
September 15, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your kind words! We're thrilled to hear our team consistently provides the helpful and efficient service you deserve — we’ll be sure to share your lovely feedback with them 😊
Kind regards,
A Farley Country Attire.
Quality service
Great choice of quality merchandise. I had one query which was dealt with so quickly by Livvy Elliott. Would definitely recommend with confidence.
October 5, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your lovely feedback! We're delighted to hear you were pleased with the service and that Livvy was able to help so quickly 😊
Kind regards,
A Farley Country Attire.
Read the reviews before ordering, I dont think they hold stock
Read the reviews before ordering, I wish I had. Very slow delivery time and no information on progress. Took a phone call and several emails before acknowledgement that items were out of stock. Finally after asking for cancellation and refund were they finally sent.
September 1, 2025
Unprompted review
Reply from A Farley Country Attire
We’re really sorry to hear about your experience — that’s certainly not the level of service we aim to provide. It sounds like your order didn’t receive the communication updates it should have, and we completely understand your frustration. We’ll review what happened to ensure this doesn’t occur again. Thank you for bringing it to our attention.
Kind regards,
A Farley Country Attire.
Really happy customer
I have purchased a few times from A Farley. Super satisfied Can only give 5 stars plus . I am always kept informed of my purchase til delivery. Really friendly to deal with hood prices gorcquslity clothing. Can highly recommend.
October 3, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your wonderful review and continued support! We're delighted to hear you're always happy with your purchases and service — your kind words mean a lot to the whole team 😊
Kind regards,
A Farley Country Attire.
great product and the service in the end was exemplary
so after a shaky start this company were amazing, they resolved everything perfectly and with a smile to boot - thank you
September 18, 2025
Unprompted review
Reply from A Farley Country Attire
We’re very sorry to read your comments and to hear how disappointed you’ve been with your experience. Our manager, Emmie, has already been in touch with you by email, so please don’t hesitate to reply directly to her if you’d like to discuss this further. We’d really like the chance to resolve things for you. 🙂
Kind regards,
A Farley Country Attire.
Good range of products and great prices
I have purchased a number of items over the few years from this company and have always been happy with the products, service and price.
I have today placed an order over the phone with Livvy Elliott who way most helpful.
I can say even when they don't get it right (not often) they do manage to resolve the issue quickly.
September 30, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your continued support over the years! It’s wonderful to hear you’ve always been happy with our products, service and prices, and I’ll be sure to pass your kind words on to Livvy. We really appreciate your understanding when the occasional hiccup happens, and we’re glad we can get things resolved quickly for you. 🙂
Kind regards,
A Farley Country Attire.
The fact they pushed my order out…
The fact they pushed my order out quicker so my daughter could receive them for her birthday at no extra charge fantastic service
September 26, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your kind words! We’re delighted we could speed things up so your daughter had her gift in time for her birthday — that makes us really happy to hear. We hope she loves it!
Kind regards,
A Farley Country Attire. 🙂
Livvy was great
Livvy was great, really responsive and sorted my query immediately.
September 29, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you for your lovely feedback! We’re so pleased to hear Livvy was able to help so quickly and get everything sorted straight away. We’ll be sure to pass on your kind words to her.
Kind regards,
A Farley Country Attire. 🙂
Oliver helped me with a delivery…
Oliver helped me with a delivery problem. Highly recommend and will be using again.
September 22, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for sharing your experience! We're delighted to hear that Oliver was able to assist you with your delivery problem and get everything sorted smoothly. Your recommendation means a great deal to us, and we look forward to welcoming you back again in the future 🙂
Kind regards,
A Farley Country Attire.
Reply from A Farley Country Attire
Thank you so much for your kind feedback — we’re delighted to hear you received excellent service! 🙂
Kind regards,
A Farley Country Attire.
The company provides top quality itemas…
The company provides top quality itemas and Oliver provided excellent and prompt customer service.
September 15, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you for your wonderful feedback — we’re so pleased to hear you’re happy with the quality of your items and the service Oliver provided! 🙂
Kind regards,
A Farley Country Attire.
Ordered the wrong size
Ordered the wrong size - Oliver sorted it out very quickly and expediated delivery.
Thank you so much for your help Oliver.
A Farley is a 5 star company!!
September 22, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your lovely review — we’re delighted Oliver was able to quickly resolve the sizing issue and get everything sorted for you! 🙂
Kind regards,
A Farley Country Attire.
I have used the company on a number of…
I have used the company on a number of occasions and they are fantastic and I highly recommend them.
September 23, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your continued support and kind recommendation — it really means a lot to us 🙂
Kind regards,
A Farley Country Attire.
Fantastic!
Fantastic item, great communication, super fast delivery.
Very excited to order again in the future!
September 19, 2025
Unprompted review
Reply from A Farley Country Attire
Thank you so much for your kind review! We’re delighted you’re happy with your order and service – we look forward to welcoming you back again soon 🙂
Kind regards,
A Farley Country Attire.
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