Affordable Art Fair Reviews 310

TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It is not affordable but full of galeries who bring many works they can roulette when something sells. Visit europe art fair er brabant art fair, there ull find the artists themselves. Still expensive... See more

Rated 1 out of 5 stars

Terrible experience! Do not buy from them! We ordered a painting for our son’s 21st birthday and paid by credit card. We heard nothing for 10 days. We tried calling but only got voicemail so emailed.... See more

Rated 4 out of 5 stars

First time bought art on-line, process all ok, arrived fairly quickly. I got a phone call from the artist which was lovely and a bonus. Packaged well, but was wet & damaged on arrival, I feared the... See more

Rated 1 out of 5 stars

Ordered 2 works, one of which turned out to be no longer available, significant delay in dispatch from the gallery. Email and telephone enquiry yielded little response other than "we are checking with... See more

Company replied

Company details

  1. Arts Organization
  2. Art Gallery
  3. Event Management Company

About Affordable Art Fair

Written by the company

When Will Ramsay established the Affordable Art Fair in 1999, his vision was to create a relaxed and welcoming environment in which art-lovers could browse and buy 1000s of original contemporary paintings, sculptures, photographs and prints.

Fast-forward 22 years and Will’s ethos still holds true; our fairs around the world welcome thousands of visitors, who can take their pick from a mix of local, national and international galleries showcasing a huge array of artworks by established artists and rising stars, all priced under £7,500/€7,500/$10,000.

We hold fairs in London, New York, Amsterdam, Hamburg, Brussels, Stockholm, Hong Kong, Singapore, Sydney and Melbourne. Each unique fair is the ideal day out with family and friends, filled with a creative smorgasbord of artist performances, innovative talks and tours, hands-on workshops, live music and irresistible restaurants and bars.

In total over 2.8 million people have visited an Affordable Art Fair, and we have helped a staggering 538,000 artworks find happy new homes.


Contact info

2.1

Poor

TrustScore 2 out of 5

310 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars
Affordable Art Fair logo

Reply from Affordable Art Fair

Thanks for taking the time to give us your feedback, and our apologies that you have not been entirely satisfied with the service you have received.

As a marketplace, we partner with galleries and artist collectives and rely on them to manage their orders and stock promptly. We aim to update clients of there orders as quickly as possible and I am sorry that you had to wait.

We have now contacted you regarding the availability. If there is any way we can be of further help, please don't hesitate to get in touch with us at help@affordableartfair.com.

Rated 5 out of 5 stars

Very happy customer

I loved being able to support a young artist - and although I had not seen the work in person due to the current circumstances , it arrived today beautifully packaged and I am absolutely delighted with it . Thank you so much Affordable Art for creating this wonderful platform for young artists to sell their work .

October 12, 2020
Rated 3 out of 5 stars
Affordable Art Fair logo

Reply from Affordable Art Fair

Hello,

Thanks for taking the time to give us your feedback, and our apologies that you have not been entirely satisfied with the service you have received.

As a marketplace, we partner with galleries and artist collectives and rely on them to manage their orders and stock promptly. We aim to update clients of there orders as quickly as possible and I am sorry that you had to wait.

We have now contacted you regarding the availability. If there is any way we can be of further help, please don't hesitate to get in touch with us at help@affordableartfair.com.

Rated 1 out of 5 stars

Very OVERPRICED, Do NOT buy from this site

Although customer service response is prompt, it feels that I am talking to a brick wall with their standard scripted replies and buying from this site was not a pleasant experience. After my purchase, I found that the pieces I bought and others that I was looking to buy are very overpriced (vs other sites and vendors). Whilst the site gives a platform for artists, it is far better to approach the artists and buy art directly from them if that is available. The shipping costs were extortionate and were not mentioned AT ALL at the browsing stage (over 100 pounds for 3 watercolour paintings, unframed, sent in a cardboard tube). Furthermore, the price (excluding shipping) was 80% more over what the artist would charge.

To add to the confusion, part of my order was cancelled without any notification. Communication on that front could be better.

I would whole-heartedly recommend *NOT* to buy from this site.

October 6, 2020
Unprompted review
Affordable Art Fair logo

Reply from Affordable Art Fair

Hello JK,

Thanks for taking the time to give us your valuable feedback! I am sorry to hear that you not been entirely satisfied with the service you have received.

As a marketplace, we partner with galleries and artist collectives who sell a variety of artworks through our platform. We ask that our partner galleries match there pricing and charge shipping at an accurate cost for the packing and courier service.

We have spoken to you directly regarding your order however if there is any way we can be of further help, please don't hesitate to get in touch with us at help@affordableartfair.com

Rated 5 out of 5 stars

Thank you for a well organised and easy purchase.

Thank you for a well organised and easy purchase.
The print we bought was very good quality, exactly the same colour and size we had viewed online.
It came rolled in a cardboard box tube, carefully secured and packed at each end with tissue to stop any movement.
Considering it came via Royal Mail and not a Courier as stated, I thought £12 p/p was quite costly, as I didn’t need to sign for it either. However it was nicely packed as explained.
An excellent purchase.

October 5, 2020
Unprompted review
Rated 1 out of 5 stars

I bought a painting from these shysters…

I bought a painting from these shysters recently only for them not to honour the sale because they said the price was incorrect. They have more get out clauses in the terms and conditions than you can believe. Avoid.

October 4, 2020
Unprompted review
Affordable Art Fair logo

Reply from Affordable Art Fair

Hello Darrell,

Thanks for taking the time to give us your feedback, and our apologies that you have not been entirely satisfied with the service you have received.

As a Marketplaces, we strive to provide a platform that supports both artist and galleries alike. We also rely on our vendors to provide accurate information, unfortunately, errors do occasionally occur and we are sorry the price listing.

As stated in our T&Cs we do reserve the right to withdraw from sales involving erroneously priced artworks - as we're sure you can understand, it is important to not only ensure that the gallery and artist are appropriately remunerated for their work, but also in preserving the integrity of the piece.

Please be assured that we continue to do our utmost to provide accurate information across our website and again, can only apologise in the instance of this unintentional error.

If you would like to discuss this further, please don't hesitate to get in touch with us on either +44 (0) 20 8246 4844 or help@affordableartfair.com.


Rated 2 out of 5 stars

I tried to order an artwork via this…

I tried to order an artwork via this website. After some delay they told me that the artist was away. They then gave me a date when he would be back. Having followed up again on the date they gave me, I still haven't heard back from them.

September 22, 2020
Unprompted review
Affordable Art Fair logo

Reply from Affordable Art Fair

Hello HL,

Thanks for taking the time to give us your feedback, and our apologies that you have not been entirely satisfied with the service you have received.

As a marketplace, we partner with galleries and artist collectives and rely on them to manage their orders and stock promptly. We aim to update clients of there orders as quickly as possible and I am sorry that you had to wait.

We have now contacted you regarding the availability. If there is any way we can be of further help, please don't hesitate to get in touch with us at help@affordableartfair.com.

Rated 5 out of 5 stars

Excellent

Excellent! Had problems initially paying online but someone came back to me and issue resolved itself. Contact from AAF was great and the two galleries delivered the paintings quickly.

September 21, 2020
Unprompted review
Rated 2 out of 5 stars

No "By artist" or "By Gallery" options…

No "By artist" or "By Gallery" options under Shop Art. Overall website is slow and clunky. Not a great experience.

September 18, 2020
Unprompted review
Affordable Art Fair logo

Reply from Affordable Art Fair

Hello,

Thanks for taking the time to give us your valuable feedback! We do have a list of galleries and Artis on our website and you can shop on their pages directly. You can either search the name of the gallery and artist or read through the list we have available.

Please do contact us directly if you need help find these pages or there is any way we can be of further help, please don't hesitate to get in touch with us at help@affordableartfair.com

Rated 5 out of 5 stars

First time user.

First time I’ve used this website.
Items everything I could have hoped for and then some.
Excellent site would certainly use again and recommend to others.

September 13, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look