Affordable Art Fair Reviews 310

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

It is not affordable but full of galeries who bring many works they can roulette when something sells. Visit europe art fair er brabant art fair, there ull find the artists themselves. Still expensive... See more

Rated 1 out of 5 stars

Terrible experience! Do not buy from them! We ordered a painting for our son’s 21st birthday and paid by credit card. We heard nothing for 10 days. We tried calling but only got voicemail so emailed.... See more

Rated 4 out of 5 stars

First time bought art on-line, process all ok, arrived fairly quickly. I got a phone call from the artist which was lovely and a bonus. Packaged well, but was wet & damaged on arrival, I feared the... See more

Rated 1 out of 5 stars

Ordered 2 works, one of which turned out to be no longer available, significant delay in dispatch from the gallery. Email and telephone enquiry yielded little response other than "we are checking with... See more

Company replied

Company details

  1. Arts Organization
  2. Art Gallery
  3. Event Management Company

About Affordable Art Fair

Written by the company

When Will Ramsay established the Affordable Art Fair in 1999, his vision was to create a relaxed and welcoming environment in which art-lovers could browse and buy 1000s of original contemporary paintings, sculptures, photographs and prints.

Fast-forward 22 years and Will’s ethos still holds true; our fairs around the world welcome thousands of visitors, who can take their pick from a mix of local, national and international galleries showcasing a huge array of artworks by established artists and rising stars, all priced under £7,500/€7,500/$10,000.

We hold fairs in London, New York, Amsterdam, Hamburg, Brussels, Stockholm, Hong Kong, Singapore, Sydney and Melbourne. Each unique fair is the ideal day out with family and friends, filled with a creative smorgasbord of artist performances, innovative talks and tours, hands-on workshops, live music and irresistible restaurants and bars.

In total over 2.8 million people have visited an Affordable Art Fair, and we have helped a staggering 538,000 artworks find happy new homes.


Contact info

2.1

Poor

TrustScore 2 out of 5

310 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not impressed

Ordered 2 works, one of which turned out to be no longer available, significant delay in dispatch from the gallery. Email and telephone enquiry yielded little response other than "we are checking with the gallery" Credited card was debited with full amount even though picture was no longer for sale. Was refunded when I chased it up but not impressed. At time of writing art work has not yet been delivered

August 26, 2020
Unprompted review
Affordable Art Fair logo

Reply from Affordable Art Fair

Hello Rosemary,

Thanks for taking the time to give us your feedback, and our apologies that you have not been entirely satisfied with the service you have received.

We encourage our galleries to ensure the availability of their artworks is up to date, but occasionally we do experience situations in which the artwork is not ready for immediate dispatch. In these instances, we do our best to keep you up to date and progress the order as swiftly as possible.


If there is any way we can be of further help, please don't hesitate to get in touch with us at help@affordableartfair.com or on +44 (0) 208 246 4844.

Rated 3 out of 5 stars

Some Couriers Are Better Than Others

I purchased works from three separate galleries in the UK. Two, using DHL and Parcelforce, were delivered to Hong Kong within a few days. The third used Parcel2Go. With the tracking number supplied it was not possible to track the parcel after it left the UK and after 15 days I was notified that it had been 'returned to sender', apparently because it did not have a destination country. All three parcels had been addressed to Hong Kong SAR, China.

August 26, 2020
Unprompted review
Affordable Art Fair logo

Reply from Affordable Art Fair

Hello,

Thanks for taking the time to give us your valuable feedback! I am sorry to hear that you have come into some issues with the delivery of your orders.

As a marketplace, each gallery s fulfils there own orders and set shipping so when ordering from a number of different galleries you would receive them separately. We have passed on your feedback regarding the use of Parcel2Go to the gallery.

If there is anything more we can do in your specific case please don't hesitate to get in touch with us at help@affordableartfair.com or on +44 (0) 208 246 4844.

Rated 5 out of 5 stars

Impressed

Impressed by the range of original art available. Delighted with our choice.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

It is what it says in the title

It is what it says in the title: lots of affordable art. You can choose between prints, paintings, drawings, etc and they really are affordable. I choose 4 prints and paintings, they have been courier delivered and very well wrapped.

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

Refreshingly straightforward process

Refreshingly straightforward process, zero complaints with any aspect of making an order. Everything you need to know about a piece is displayed to you up front, ordering is a snap, and the invoice was sent promptly. It's a bit of a shame you can't view art on the way if you bought the only copy, as it's prompty delisted, and your order page only gives you the thumbnail, but this is an extremely minor gripe in an otherwise great system.

August 6, 2020
Unprompted review
Rated 4 out of 5 stars

It's a journey!

We have purchased two original paintings from Affordable Art Fair and both were already sold. One we got the money back for in a quick and seamless process and the other we worked with the gallery and had a similar painting commissioned at no additional cost. Not the most straightforward process, but we've got some pretty art for the wall and would buy again.

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I was kept informed of progress and my artwork arrived well wrapped and in good time.

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

Met expectations

Lovely picture whcih was exactly how it looked on the site but with all the texture of the real thing. Good price and arrived promptly

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

Simple and easy

Simple and easy - great service, and great variety of art work to browse through.

July 16, 2020
Unprompted review
Rated 5 out of 5 stars

Happy customer

Easy website to navigate - would be even better with a “compare” function. Transaction efficient and I love my new painting! A great place to shop

July 14, 2020
Unprompted review

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