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Rated 5 out of 5 stars

Just what I was looking for, as my brother needed support while out walking, he is very happy with his walking stick & at a reasonable price, also quick delivery. Thank you.

Rated 5 out of 5 stars

Thankyou to Aids 4 Mobility for a super speedy dispatch of my daughters bright pink tri-walker. She is over the moon with the colour as adores anything pink! Most tri walkers are a standard blue or bu... See more

Rated 5 out of 5 stars

I ordered a, walking stick and on inspection I realised it had to be height adjusted. I pressed in the adiuster and it fell into the bottom half of the stick. Whenever I contacted the company to ask... See more

Rated 5 out of 5 stars

Having eventually found the small locking clip which was lying at the bottom of the plastic bag, I'm a little disappointed with the quad stick as I thought it would be a bit sturdier - it fell over 3... See more

Company details

  1. Mobility Equipment Supplier

Written by the company

Breaking the trend of overpriced mobility aids and equipment subscribe for great offers & a chance the win an iPad mini. https://t.co/bIm6WU3m4R


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

346 reviews

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Rated 5 out of 5 stars

Satisfied customer

I ordered my rollator on the 29th of June and it was delivered on the 2nd of July, excellent service. The rollator had only 2 pieces to assemble, and is very sturdy and easy to control, i will feel quite safe using it. the delivery man was ,also , very helpful and polite ,Thank you.

July 2, 2022
Rated 5 out of 5 stars

Make this your go to site

Good value, delivered early. Website is easy to negotiate and details of the items are clear and easy to read. Will be using them for all my mobility needs in future. Oh, and there's free delivery too. Recommended.

June 10, 2022
Rated 3 out of 5 stars

Great service and prompt delivery BUT products not great.

Great service and prompt delivery BUT items are poorer quality than what I've bought before.
The grabber feels a very vheap plastic and tge stem of the grabber is very thin.
The walking stick has a lovely smooth handle but the stick makes a clunky noise every step. I even tried changing the clip that adjusts the height with the one from my previous stick but still didn't help. The rubber end of the stick is also lower quality and a horrible discoloured black that looks like it had been used.
I don't like to leave negative views but the products are not as good as elsewhere.

June 9, 2022
Aids 4 Mobility logo

Reply from Aids 4 Mobility

Hi, I am sorry to hear you are not happy with your item. Please call us on 01257 46 4164 or email info@aids4mobility.co.uk. We will sort the issue for you. We really don't want you to be unhappy with your item.

Rated 1 out of 5 stars

Still waiting

Service on ordering the product was excellent but receiving the product or actually telling you that we haven't received it has been quite lacking, as i am still awaiting an email from you to let me know what is happening.

June 9, 2022
Aids 4 Mobility logo

Reply from Aids 4 Mobility

Hi Angela, Please accept my apologies that you experienced difficulty receiving your order. I can see from our tracking information the parcel was handed to DPD, then no further movements were recorded. I can see we have processed a full refund. I am sorry for the inconvenience caused.

Rated 5 out of 5 stars

Great product

My walking stick arrived when expected and is exactly what I expected when I ordered. It’s the correct height (when adjusted) and the design is very pretty. The stick appears to be very sturdy and of good quality. I’ll test it out properly when I go on holiday abroad.

June 9, 2022
Rated 3 out of 5 stars

Item arrived quickly however it is not…

Item arrived quickly however it is not suitable. I ordered a toilet seat to take on holiday for my elderly disabled parent to use. This is described that it "dismantles easily for transportation" however this does not dismantle fully to move easily and just splits in 2 which leaves it bulky and not very easy to transport. I am disappointed, perhaps the description should be changed to explain this. Now I am left with the problem of trying to arrange to return such a large bulky item.

Edit. It turns out is not easy to return this with the usual Courier companies due to the size of the box. I have had to ask Aids4Mobility to arrange an uplift with their Courier and this is costing me £12! It's not exactly cost effective to return the item. I have requested that they reword the description of the product online so that other customers are aware that the item is not exactly transportable after all to avoid being out of pocket like myself. Very disappointed.

June 5, 2022
Aids 4 Mobility logo

Reply from Aids 4 Mobility

I am very sorry the item was not suitable. As there was an error in our listing, we are crediting the return cost. You will receive a full refund when we receive the item back. I am very sorry for the inconvenience caused.

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