I bought one of these for my wife several years ago and it has been an excellent acquisition. We acquired it because it comes apart and can be placed in the boot of the car so we can visit places wher... See more
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Factory outlet scooters offer great low prices and so this week have taken delivery of my second scooter I’ve purchased from them. Staff are friendly and informative whenever I’ve rang and their sit... See more
Company replied
I was looking for a mobility scooter to suit me needs. I called factory outlets and received advice on what would suit me the staff we're Plolite even though l call them several time after mak... See more
Company replied
ordered a scooter for myself was delivered two days later fully charged and assembled by a very friendly delivery agent great scooter at a very good price drives like a dream so good my wife fell in... See more
Company replied
Company details
Information provided by various external sources
We are a Family run business, with over 20 years experience in the mobility industry, we employ local people who have great experience in the mobility industry, We pride ourselves on excellent customer service and the best prices in the UK. We supply and are the main agents in the market with Shoprider, Pride Mobility, Electric Mobility, Sunrise Medical, Kymco, Van Os Medical, TGA, Invacare, Drive Medical, Roma Medical, Freerider, Scooterpac, Sheerlines, Flexel batteries and Mark Bates Premiercare Insurance
Contact info
18 London Road, NG31 6EJ, Grantham, United Kingdom
- 0800 345 7579
- customerservices@factoryoutletscooters.ck.uk
- www.factoryoutletscooters.co.uk
I contacted the company and had a…
I contacted the company and had a conversation with John, who understood my needs and offered a great solution at an excellent price. I agreed to the offer and was provided with a delivery date. The Mobility Scooter arrived as scheduled, and I was thrilled with the entire experience. It was truly delightful.
New scooter
I bought one of these for my wife several years ago and it has been an excellent acquisition. We acquired it because it comes apart and can be placed in the boot of the car so we can visit places where my wife could use it to get about as the previous scooter was in one piece and wouldn't fit in the car. It has given her a new lease of freedom. The only observance is that she would like it to be faster as 4 mph is rather limiting if going a fair distance.
Happy with FOS highly recommend them…
Happy with FOS highly recommend them with prices and range worth a visit. Great people

Reply from Factoryoutletscooters
Use this company for years great…
Used this company for years great service from start to finish 👍

Reply from Factoryoutletscooters
Bought today from these and so pleased…
Bought today from these and so pleased thank you for making it easy excellent

Reply from Factoryoutletscooters
Very competitive and professional
Very competitive and professional. Delivery arrangements were great (on a Sunday!). Post-delivery questions were resolved efficiently. Great Work.
Thanks.

Reply from Factoryoutletscooters
Recently received excellent customer…
Recently received excellent customer care, , professional, friendly, highly recommend, was able to answer all my questions and kept within my budget.

Reply from Factoryoutletscooters
Very happy with customer service and…
Very happy with customer service and prices very nice man that I spoke to highly recommended

Reply from Factoryoutletscooters
Very happy with my purchase spoke to a…
Very happy with my purchase spoke to a lovely nan on the phone. Was the cheaper than everywhere else and didn’t take long for delivery! Let the adventures commence...Thankyou

Reply from Factoryoutletscooters
quick service John was very helpful i…
quick service John was very helpful i would recomend factory outlet

Reply from Factoryoutletscooters
Great service
Rang company and spoke to John, explained what l needed and John provided the answer at a very good price. Accepted offer and was given delivery date, on the date given Mobility Scooter arrived and l was overjoyed with service. A very pleasant experiance

Reply from Factoryoutletscooters
Excellent service friendly and helpful…
Excellent service friendly and helpful staff with a wide range of knowledge in all products would definitely recommend

Reply from Factoryoutletscooters
The most helpful and thoughtful people will to help
I recommended FOS to my Cousin, he has asked me to write this review on his behalf, when he rang FOS a lovely lady called Lindsay asked how she could help him, well she did help him and that help has transformed his life and confidence enormously, thank you so so so much Lindsay from my Cousin and me, Thank you

Reply from Factoryoutletscooters
Amazing company you gave me the best…
Amazing company you gave me the best advise . Love my scooter thank you so much . X

Reply from Factoryoutletscooters
Massive thank you to John
Massive thank you to John, gave me great advice and great service, highly recommended

Reply from Factoryoutletscooters
Really pleased with my purchase
Really pleased with my purchase
Excellent clear guidance to our needs.
Very very friendly service and a really good price.
Would highly recommend and will definitely use them again if needed
One happy customer
Thank you

Reply from Factoryoutletscooters
Thank you for the great customer…
Thank you for the great customer service. John is very nice person to deal with. Fast delivery and lovely product. I would highly recommend this company 👍

Reply from Factoryoutletscooters
Factory outlet scooters offer great low prices
Factory outlet scooters offer great low prices and so this week have taken delivery of my second scooter I’ve purchased from them. Staff are friendly and informative whenever I’ve rang and their site is very easy to follow and find what you need.
Quick delivery too and everything explained on delivery re the scooter.
Thanks very much again, a real pleasure doing business with you.

Reply from Factoryoutletscooters
love my galaxy 2 scooter does…
love my galaxy 2 scooter does everything as advertised, it was delivered fully esembled and ready to use. very professional service i would recomend to my family and friends.

Reply from Factoryoutletscooters
I dealt with John he was polite always…
I dealt with John he was polite always happy to chat about scooter even in the evening kept me updated at all times went above and beyond to explain everything always cheery and happy not 1 bad thing about my entire experience and anything else repairs ect i will definitely be dealing with john again such a gem thank you

Reply from Factoryoutletscooters
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