Air Equipment Reviews 

114
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The Company and the Staff were brilliant, helpful and polite. The Courier, APC were not at all helpful. They took 3 attempts to find our premises, a Large Industrial Site. not the houses they kep... See more

Rated 5 out of 5 stars

I got what I ordered on time but unfortunately your carrier was unable to walk up the stairs or use the lift to deliver my very small light package. It was left in the ground floor area which is unmon... See more

Company replied

Rated 4 out of 5 stars

I ordered my compressor in April and it was delivered in October . No fault of the company . Manufacturing delivery date issues abroad was the hold up . The communication between Air Equipment and mys... See more

Company replied

Rated 5 out of 5 stars

Checked stock to confirm item was available paid for despatched same day, emails to confirm item sent, emails with expected time of delivery & emails to say it had arrived super quick super easy, b... See more

Company details

  1. Air Compressor Supplier

Written by the company

Sales of Air Compressors, Dryers, Service Parts and Accessories Air Equipment is a large, established, air compressor sales and service business based in the South East of England. Established in 1981 we have a large, loyal customer base ranging from some of the biggest companies in the country to some of the smallest. Our customers come from a broad range of industries ranging from food and pharmaceutical to engineering and research. We have a team of service engineers working on customers machines and compressed air installations everyday.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

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4.5

All reviews

(114)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

quick and easy

quick and easy - from order to delivery

April 4, 2025
Air Equipment logo

Reply from Air Equipment

Thank you for your review, it is much appreciated, we look forward to supplying you again

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, fast delivery!

January 30, 2025
Unprompted review
Air Equipment logo

Reply from Air Equipment

Thank you for your review, we look forward to dealing with you again

Rated 2 out of 5 stars

Over priced delivery and waited a month for it to arrive SHOCKING

Over a month for the air filters to arrive and the postage costs are shocking why would anyone charge over £16 to deliver two air filters just a rip off especially when you have to wait over a month for them.

January 9, 2025
Air Equipment logo

Reply from Air Equipment

Good morning. Apologies, the supplier had issues delivering to us, we did inform you we were waiting for them, the website also asks you to check the stock levels/lead times with us before ordering if you need something quickly. The carriage charges are made clear on the website before you checkout. We use a tracked service to ensure it arrives safely.

Rated 5 out of 5 stars

Good Communication

Good Communication
Item arrived in good time
Phoned for stock check all confirmed

November 1, 2024
Air Equipment logo

Reply from Air Equipment

Thank you for your review, we look forward to supplying you in the future

Rated 5 out of 5 stars

Great communication

Great communication, called back as they said they would....... Would use again

August 1, 2024
Air Equipment logo

Reply from Air Equipment

Thank you for your review, we look forward to dealing with you again

Rated 1 out of 5 stars
Air Equipment logo

Reply from Air Equipment

Delivery was attempted on 7th August and you have received notifications from us with tracking and from APC. It is now out for delivery again today. Please ensure someone is there to receive the parcel as they will not leave it.

Rated 5 out of 5 stars

A Cure for 'Air Loss!

Good range of products at reasonable prices. Items purchased were wrapped really well to avoid damage.

July 5, 2024
Air Equipment logo

Reply from Air Equipment

Thank you for your review, it is much appreciated

Rated 5 out of 5 stars

I got what I ordered on time but…

I got what I ordered on time but unfortunately your carrier was unable to walk up the stairs or use the lift to deliver my very small light package. It was left in the ground floor area which is unmonitored and used by the general public and is not secure. I know this to be correct as I found it when I arrived ito carry out repairs to their compressed air system. Idleness prevails?

July 12, 2024
Air Equipment logo

Reply from Air Equipment

Good morning. Thank you for the review. I am pleased your parcel arrived on time. Our courier has time limits on delivering parcels, the address was a shopping centre. I can see from the POD image it was left near your door on a landing. We do have a note box on check out to leave specifics if delivery address is not straightforward. Thank you.

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