Air Equipment Reviews 

114
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The Company and the Staff were brilliant, helpful and polite. The Courier, APC were not at all helpful. They took 3 attempts to find our premises, a Large Industrial Site. not the houses they kep... See more

Rated 5 out of 5 stars

I got what I ordered on time but unfortunately your carrier was unable to walk up the stairs or use the lift to deliver my very small light package. It was left in the ground floor area which is unmon... See more

Company replied

Rated 4 out of 5 stars

I ordered my compressor in April and it was delivered in October . No fault of the company . Manufacturing delivery date issues abroad was the hold up . The communication between Air Equipment and mys... See more

Company replied

Rated 5 out of 5 stars

Checked stock to confirm item was available paid for despatched same day, emails to confirm item sent, emails with expected time of delivery & emails to say it had arrived super quick super easy, b... See more

Company details

  1. Air Compressor Supplier

Written by the company

Sales of Air Compressors, Dryers, Service Parts and Accessories Air Equipment is a large, established, air compressor sales and service business based in the South East of England. Established in 1981 we have a large, loyal customer base ranging from some of the biggest companies in the country to some of the smallest. Our customers come from a broad range of industries ranging from food and pharmaceutical to engineering and research. We have a team of service engineers working on customers machines and compressed air installations everyday.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

114 reviews

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4.5

All reviews

(114)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement compressor valve plate

Air Equipment were very helpful, I had been told I had an EN4 IR compressor, when the new valve plate arrived it was too large and they worked out that it was an EN3 compressor, a new plate was ordered and sent, I returned the incorrect valve plate for a refund. Excellent service from the company and especially Steve. Thank you

May 31, 2024
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Reply from Air Equipment

Good Morning, thank you for your review, it is much appreciated and we hope to deal with you again in the future

Rated 3 out of 5 stars

Still not received the goods and when…

Mistake made with delivery details not your fault

June 4, 2024
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Reply from Air Equipment

Good Morning, apologies you haven't received your parcel, it was shipped and delivery attempted twice but no one was in, we will re-send out as the courier will be sending this back to us now as its a failed delivery. We have emailed you with more detail on this.

Rated 5 out of 5 stars

fast service

fast service

May 22, 2024
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Reply from Air Equipment

Thank you for your review, it is much appreciated

Rated 1 out of 5 stars

Still waiting for my part

Still waiting for my part

May 2, 2024
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Reply from Air Equipment

Good Morning, apologies, the courier didnt deliver this correctly, we have spoken since and hopefully this has been resolved now.

Rated 5 out of 5 stars

There were very helpful

There were very helpful and knowledgeable , a lot better than 3 other places I tried , would definitely use again.

March 12, 2024
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Reply from Air Equipment

Thank you for your review, it is much appreciated

Rated 5 out of 5 stars

Very Helpful

Very Helpful ,
Sent direct links for easy ordering .

February 7, 2024
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Reply from Air Equipment

Thank you for your review, it is much appreciated

Rated 5 out of 5 stars

VACUUM PUMP OIL

Order placement was clear and collection was swift and helpful. Even the catolalogue provided.

January 29, 2024
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Reply from Air Equipment

Thank you for your review, it is much appreciated!

Rated 5 out of 5 stars

Mattei Service Kit

In stock, at a good price, and delivered next day.
What more could you ask for?

November 2, 2023
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Reply from Air Equipment

Thank you for your review!

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