Airngo.no Reviews 637

TrustScore 2.5 out of 5

2.4

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See what reviewers are saying

Rated 3 out of 5 stars

The service was fine. But it turns out buying from this website was more expensive than going through an actual airline (baggage and insurance cost way more) and some of the info on my airgo tickets... See more

Rated 2 out of 5 stars

I paid extra for 1 bag per person, and the site did not show that one bag was already included, so now my reservation shows 2 bags per person, which I don't need, and I paid the ekstra fee for no use!... See more

Rated 5 out of 5 stars

Got a very good deal when I bought an airline ticket. So good that I had to send an e-mail to Airngo and ask if the ticket was correct. I got very quickly an affirmative answer. PJC . Norway

Rated 1 out of 5 stars

Bought 2 tickets tur-retur on 14 February 2020 for middle of April flight, 3 weeks before departure date KLM notify me that my flight has been cancelled. Later on got same email from Airngo. Can't fi... See more

Company details

  1. Travel & Vacation

Written by the company

Raskt og enkelt
Vi gjør det enkelt for deg å finne de beste flybillettene. Vi arbeider kontinuerlig med å forbedre vår webside, slik at du raskest mulig skal finne det du er ute etter.
Billig
For å kunne tilby deg de beste prisene, har vi valgt å konsentrere oss om det mest vesentlige på vår webside, slik at du skal kunne bestille reisen din så enkelt og ukomplisert som mulig. Vi samarbeider med mange leverandører, og har et stort utvalg av reiser å tilby. Hvis du velger å bestille fly og hotell samtidig, kan vi tilby deg enda bedre priser enn når du kjøper disse separat.
Sikkert
Airngo er del av Ticket Feriereiser AS, som har 25 års erfaring som en av de ledende reisebyråene i Skandinavia. Som kunde er du beskyttet av norsk reisegaranti. Vi arbeider alltid for å sikre at betalinger gjennomføres på en sikker måte. Vi er så klart også tilsluttet IATA.

Contact info

2.4

Poor

TrustScore 2.5 out of 5

637 reviews

5-star
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Rated 1 out of 5 stars

Xffff

you canceled my flight at the last minutes and left me in mess hours before my depart.

January 6, 2020
Unprompted review
Rated 1 out of 5 stars

Flight cancelled by airline. won't refund

Flight was cancelled because the airport was shut because of flooding. I've contacted them multiples times to refund the money. I'm not sure why it is taking so long and why they are not answering emails.

I will think twice before using this company again.
I suggest you do the same.

January 5, 2020
Unprompted review
Rated 2 out of 5 stars

Terribly slow!

Still missing my confirmation of plane tickets.
Terribly slow service

December 24, 2019
Unprompted review
Airngo.no logo

Reply from Airngo.no

Hello Jose.

We send the confirmation with the tickets to the email adress in the booking as soon as the booking gets confirmed. I can see that the confirmation with the tickets was sent to you 17/12. If you have not received it please check your spam/junk folder if it ended up there.
If you still can not find it you might have written your email address incorrect and we need to correct it. Please contact us trough our contact form on the link below and we will help you with this:

https://help.airngo.se/hc/no/requests/new

Kind regards
Airngo

Rated 1 out of 5 stars

Horrible service

Horrible service
The inkluded a servise that charges money thet then reffers you to another servise that charges even more money from you.

December 16, 2019
Unprompted review
Airngo.no logo

Reply from Airngo.no

Hello Elvin.

I am sorry to hear that you did not like our service.

Kind regards
Airngo

Rated 4 out of 5 stars

Good to use, but expect extra costs

The only system allowed to get all the way through and actually pay for tickets.
Still final price will be different from initial...

December 2, 2019
Unprompted review
Airngo.no logo

Reply from Airngo.no

Hello Iaroslav!

Since the booking system is live with the international booking system used by the majority of airlines and travel agencies, it may happen that the tickets that you tried to book already been reserved for that price by someone else, which means that the prices are constantly changing. In those cases we will notify you and offer you to buy the tickets at the current price which is currently available.

Unfortunately this is beyond our control.

Kind regards
Airngo

Rated 5 out of 5 stars

Bummer 1

I love you airgo❤️

November 25, 2019
Unprompted review
Airngo.no logo

Reply from Airngo.no

Hello Bawar!

Thank you for your kind review! We are glad to hear that you appreciate our service.

Best wishes
Airngo

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