Airngo.no Reviews 637

TrustScore 2.5 out of 5

2.4

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Rated 3 out of 5 stars

The service was fine. But it turns out buying from this website was more expensive than going through an actual airline (baggage and insurance cost way more) and some of the info on my airgo tickets... See more

Rated 2 out of 5 stars

I paid extra for 1 bag per person, and the site did not show that one bag was already included, so now my reservation shows 2 bags per person, which I don't need, and I paid the ekstra fee for no use!... See more

Rated 5 out of 5 stars

Got a very good deal when I bought an airline ticket. So good that I had to send an e-mail to Airngo and ask if the ticket was correct. I got very quickly an affirmative answer. PJC . Norway

Rated 1 out of 5 stars

Bought 2 tickets tur-retur on 14 February 2020 for middle of April flight, 3 weeks before departure date KLM notify me that my flight has been cancelled. Later on got same email from Airngo. Can't fi... See more

Company details

  1. Travel & Vacation

Written by the company

Raskt og enkelt
Vi gjør det enkelt for deg å finne de beste flybillettene. Vi arbeider kontinuerlig med å forbedre vår webside, slik at du raskest mulig skal finne det du er ute etter.
Billig
For å kunne tilby deg de beste prisene, har vi valgt å konsentrere oss om det mest vesentlige på vår webside, slik at du skal kunne bestille reisen din så enkelt og ukomplisert som mulig. Vi samarbeider med mange leverandører, og har et stort utvalg av reiser å tilby. Hvis du velger å bestille fly og hotell samtidig, kan vi tilby deg enda bedre priser enn når du kjøper disse separat.
Sikkert
Airngo er del av Ticket Feriereiser AS, som har 25 års erfaring som en av de ledende reisebyråene i Skandinavia. Som kunde er du beskyttet av norsk reisegaranti. Vi arbeider alltid for å sikre at betalinger gjennomføres på en sikker måte. Vi er så klart også tilsluttet IATA.

Contact info

2.4

Poor

TrustScore 2.5 out of 5

637 reviews

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Rated 1 out of 5 stars

Worst possible experience ever

Worst possible experience ever.
I typed wromg dates, and wasn't able to change dates 5 minutes after I ordered. NEVER NEVER NEVER again.

January 15, 2019
Unprompted review
Airngo.no logo

Reply from Airngo.no

Thank you for your feedback!
I can see your tickets were not possible to rebook unfortunately. There are different rules for different tickets which we need to fallow.
If we could have rebooked we would of course have done that.

Rated 1 out of 5 stars

Price scam

Price increased by 25% at last stage of booking. Scam, and waste of time. Did not book.

January 2, 2019
Unprompted review
Airngo.no logo

Reply from Airngo.no

Thanks for your feedback!
Sometimes the price is updated when you order, which makes it a bit more expensive. Prices change depending on availability so when availability becomes lower then the price of tickets increases.

Rated 1 out of 5 stars

Changed the dates during booking so I…

Changed the dates during booking so I booked a wrong date and noe refund.

December 9, 2018
Unprompted review
Airngo.no logo

Reply from Airngo.no

Thank you for your feedback!
I understand and it's really important to check to see the booking is as you want it before paying.

Rated 1 out of 5 stars

50% price increase during booking…

50% price increase during booking process
Listed price seems unrealistic, increased 50% during booking process. Ended up booking directly from airline's own web page - cheaper than the price listed by airnogo.

December 3, 2018
Unprompted review
Rated 1 out of 5 stars

Wost experience ever

Wost experience ever. I paid a cancelation fee in case, and when I needed to cancel I didn't get 100% refunded. I had to pay extra. I asked to re-book one of my flights instead, but then I had to pay at least 1000kr to change it. Such a fraud! They were not understanding at all - they just want your money. Clearly don't know costumer service.

November 26, 2018
Unprompted review
Airngo.no logo

Reply from Airngo.no

Thank you for your feedback Linda.
If you cancel according to the terms of the cancellation guarantee you get all money back except from the guarantee and an excess of the same amount. You can read the terms on our website.
To rebook a ticket is almost always against a fee and has nothing to do with the cancellation guarantee.
We don't want you to feel unhappy with your booking so please contact us directly if you have any further questions.

Rated 1 out of 5 stars

No kommunikation at all

No kommunikation at all. I want to be able to change booking within 1h after purchase. This site cost me 100 euro extra. Never again. Hope you dissapear as a company. Thanks for option to give you feedback. Regards Anton

July 12, 2018
Unprompted review
Rated 4 out of 5 stars

Good service

Good service! Please design the site so that filled up information can be reviewed at the end and be double checked.

July 2, 2018
Unprompted review
Rated 5 out of 5 stars

Takk

This is a very nice and good travel airlines the service is was so great. Thank you airngo.😉👍

June 26, 2018
Unprompted review

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