Airport Parking Global Services  Reviews 

******Be careful******* & think twice
. I wish I had took the time to read the reviews. Looks like they play the same stunts at many uk airports.

Beware of where they take the car. Left mine in the train station for over 20 mins. Actually 7 hours according to NCP parking.
Tony. Yes Tony. Probably made up name who answers the phone at times. Then Will hang up on you when he knows he’s in trouble. Cowardly!!!!!! Greedy money hungry
Going to report to the financial ombudsman. Even to the media. Need to get shut down ASAP. As other reviews mention the extra add ons. Not wanting to come to the meet and greet place. Why Is it advertised?
Getting myself to pay to parking.
Tony I hope you wake up and smell karma about to hit you in the face

DO NOT use this company, however low the price.

Pay a little more, and use a reputable company, to be sure that...

- Your phone call prior to arrival is answered (we tried 100+ times with no answer).

- There is a representative at the airport waiting to greet you.

- You're not forced to abandon Meet & Greet plans and pay £8.50 for the pleasure of leaving the meeting point at the Short Stay Car Park at Heathrow T5.

- You don't face a bill of £100's to use the Long Stay Car Park at the last minute because this company has left you in the lurch.

- The company doesn't flatly refuse to compensate for the extra costs incurred due to their incompetence and dreadful customer service.

This was not an isolated experience. The same happened to another family travelling alongside us.

You've been warned.

It was a good experience to use this service i have booked park and ride service the guy as friendly and took me to airport on time

I like their services, good, comfortable and cheap. They are very cooperative with coustmers and their management is good.
I prefer to my friends and colleagues, use this service and enjoy this.

Excellent service from this company. The car park is located in Luton mall car park and just 10 minutes from the airport. The pre-arranged shuttle pick up us, were efficient and staff were friendly and helpful. Very accommodating with allocating extra days due to our cancelled flight. Highly Recommended.

Lovely staff and exelent service to drop off and pickup so quick didt wait for more then 10 minuts 100% will use again and again😊😊😊😍

I also eco the comments and experiences of others below ...DONT USE THIS COMPANY!!! This company is refusing to pay or even respond to correspondence requesting out of pocket airport parking expenses of just over £200 incurred because they never took possession of my car. Over 50 phone calls made to try and contact them on the day of departure not one answered. Just left customers to find alternative parking with no time to do it forced to pay £100’s of pounds extra as a consequence. IMPORTANT Also be careful when booking through Looking4.com / Looking4 Support website, as these can book you with Airport Parking Global services indirectly despite knowing their poor rating and record but do not take any responsibility when it goes wrong!!

I echo 100% what Danielle Riley wrote. I also landed paying £385 because I was stuck and nobody answered my calls. (I called 21 times trying to find the guy). Never again will I use them and I strongly advise nobody to use them. Terrible. Terrible!

DONT USE THIS COMPANY!!! This company is refusing to pay my short term parking fee £353 which was incurred because they never took possession of my car.
My mother, son and I were left waiting for over an hour for our ride to the terminal after calling 25 min prior to arrival to the terminal and also when we arrived in the terminal 2 garage. We followed the directions provided to us via email exactly. When we did arrive, there was no parking available in section B. We parked in section D as we were directed to park anywhere on level 4 and texted the phone number with our exact spot as instructed via our conversation at 10:01am on Saturday, February 19, 2022. We were told we would be picked up and hand over the keys, therefore we sat until we could no longer wait. I continued to call, exceeding 50 attempts, to see where our driver was, with no luck.
We had no choice but to leave the vehicle and check into our flight at risk of missing the flight. We are now stuck paying the daily tariff at the Terminal 2 short term parking garage. This will end up costing my family and I an extra £300 in parking fees.
We have tried calling multiple times but your line stays busy, and we have done everything according to the email and yet no one is here to pick up our vehicle. This is outrageous and unprofessional, so I am requesting not just a full refund but reimbursement for the additional fees it has now cost our family due to your company's incompetence to follow through with the obligation we paid for.

I cannot give Airport Parking Global Services in Edinburgh a low enough score. The postcode on the website didn't take us to the car park, there was no signage to or on the pot-holed car park. On arriving they wanted to shoehorn us all into the smallest car, but had at no point asked how much luggage we had (which was within Jet2 luggage limits). They found a bigger car to drive us to the airport that was filthy and smelled of smoke, and the driver was clearly not trained to drive passengers as he sped around corners, and acceleratered and braked sharply throughout the entire jounrey. The drivers phone was going all the time and he said he didn't have a handsfree kit, but on the outbound leg he did not answer his phone whilst driving.

On the return leg the communication on landing was appalling. The car that finally arrived to collect us was again filthy and smelled of smoke, but the driver repeatedly made and received calls whilst driving down the middle of 2 lanes until I said I would report him to the police. The phone continued to ring throughout the journey back to our car with the driver now cancelling each call. He then dropped my family, including my young daughter in the opposite corner of the car park from where our car was. Our car was soaked inside that no amount of air conditioning is sorting. Avoid like the plague.

I’m a regular flyer and always use this company, very friendly and great service

Use them all the time when I’m flying from Manchester, easy process every time and great service

I have used there services many times and never had any issue. There comparisons always provides less price than others.

I would defiantly recommend this to my friends.

Friendly customer service and cheap rates at Manchester.

Why is this company not closed down. total con affair.
Booked meet and greet outdide the airport (leeds Bradford) at good price and as the saying goes "Too good to be true". Well I booked it because the close proximity to airport doors. 2 days befor we recieved an email stating that the airport had changed the proceedure for meet and greet an wanted £5 for the pickup fella. Nothing else said. Only to find when we picked up the car we had to pay another £5 to get out of the car park... Total rip off.

I had a terrible experience with this company, I booked with an on-line broker to have a meet and greet service at Manchester airpot. 25 minutes before arriving, I called as requested on the booking confirmation, the lady who answered could not find my booking and I had to call back a second time whilst she tried to locate this. My car was collected within 10 minutes of arriving at the airport, I was not asked for a signature and they took no photographs of my car even though I requested this as my car is one month old. When I returned the following day, I called on arrival, to be informed that they could not locate my car and I would have to wait, I asked how this was possible and also that as a meet and greet service they should be ready to meet me, I received a barrage of abuse from a lady and also a male who made childish comments like 'we've eaten your car', 'we don't have to bring your car back to you', I was furious. He put the phone down on me, I called another 9 times and no answer, I ended up contacting the Police as the company did not return any of my calls, I waited for an hour. The Police called the company and initially could not get a response, finally they managed to speak to someone on my behalf and said that my car would be classed as stolen if they could not locate it, the company then said, they had the car but could not find my keys. The Police gave them one hour, I finally got my car after 50 minutes wait.
This company are unprofessional, rude, aggressive, struggle to understand English and shout at their customers. It seems that they have a very bad (if any) system in place and cannot manage customer phone calls and requests, I have never been shouted at, or spoke to in such a rude way by a service.
I would strongly advise that you do not use this dodgy company.

A complete con, this company should be closed down, firstly they abandon your car in a non secure field with no security. Secondly they charge additional fees to drop off and collect, they only tell you this when you have paid. The fee states that the charge will be split between the passengers, however they charged per passenger and when questioned the driver abused my wife, had I been there things would have been different. If you want your car to be dumped in a field and be abused by cowardly individuals then park here

I booked this parking , told to ring 30 mins , rang constantly all way down , no answer. Got the the address was a neglected old hall all signs missing and empty no parked cars no one there

A complete con

AVOID AVOID AVOID !!!!

AVOID THEM!
I booked parking at Heathrow when travelling abroad and paid for it. they send me details and instructions, as well as a phone number to call when arriving. Everything Ok so far. I was calling them but the phone was not operating! I kept trying for almost 45 minutes! At the end I paid the airport's parking, as I almost lost my flight. This was an extremely frustrating experience. I am still trying to contact them, but no one is answering. I have lost 30 pounds, but read this review and never book with these guys. Hope that no one else looses money for them.