Airportparks Reviews 

73
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were let down by their experience overall. Customers frequently complained that their parking reservations were abruptly cancelled at the last minute without any valid explanation or prior notice. Many visitors also noted that promised refunds never arrived, while communication channels remained completely unresponsive to all inquiries. Some reviewers were happy with finding cheaper parking options initially or receiving helpful support from external airport staff. Consumer feedback additionally highlighted that the booking portal frequently experienced technical failures and phone lines failed to connect. Travelers experienced significant stress and frustration trying to resolve these unexpected booking issues before their scheduled flights.

What people talk about most

Booking process

People report ambiguous experiences with the booking process, with some customers expressing appreciation for... See more

Refund

Reviewers express dissatisfaction regarding refund issues, noting that bookings are sometimes cancelled and... See more

Customer communications

Consumers find customer communications to be frustrating due to widespread unresponsiveness across multiple... See more

Cancellation

Customers consistently note negative experiences with cancellation, reporting that bookings are frequently... See more

Website

Clients share negative opinions on website, expressing strong frustration regarding their service. Consumers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I booked parking at stanstead Hilton, luckily I read reviews before paying, after several red flags! 1. Way cheaper then any other parking , not just a little a lot. 2. Reserved no booking reference... See more

Rated 1 out of 5 stars

Do not use this website – it’s a scam. I paid for parking and received an email the day before my trip saying my booking had been refunded, without any explanation. Since then, I’ve tried multiple ti... See more

Rated 1 out of 5 stars

Fake site! Fake company !! I was booking for cheaper car park options and when i found this (Hiltom by Hampton stanstead)i was glad and shocked, and i even ended up booking, but it didnt ask me any p... See more

Rated 1 out of 5 stars

Not worth 1 star. Absolute scam, do not use. This website needs shutting down after all the negative experiences noted on these reviews. Same as others, cancelled bookings with no refund. No reply to... See more


1.2

Bad

TrustScore 1 out of 5

73 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(73)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

This webiste is 100% a scam do not use

This webiste is 100% a scam do not use.
They send you an email with a link to the payment system, which seems unusual at first (probably the first red flag).
Once i paid, they then cancelled the booking a few days later and said the money would be refunded. This was in August and it's now November and nothing has happened. No response to emails.

DO NOT USE this website, i've cancelled the card that i used to pay for this as this is a scam.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Not worth 1 star

Not worth 1 star. Absolute scam, do not use. This website needs shutting down after all the negative experiences noted on these reviews.
Same as others, cancelled bookings with no refund. No reply to emails. Leaving us £150 out of pocket!

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

We too have been scammed out of £60

We too have been scammed out of £60. They simply offer great price and then cancel it just before departure.
They assume we will not pursue this relatively small amount - but in our case they are wrong !!

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

I booked the parking one month before…

I booked the parking one month before my trip. Then I received an email from this company that the booking had been cancelled without a reason. I had to find another parking and had so much stress on that, trying to contact CS, WhatsApp, email but no success. I have come back from my trip but still no one response.
It’s a scam!

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away !!!

They have cancelled my booking 24hrs before travel time. Refund never arrived had to rise the dispute through my bank. Don’t use!

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Caution: Risk of Last-Minute Cancellation

I am disappointed with my experience with this organisation and would like to share it to caution others. I booked airport parking through airportparks.co.uk well in advance, about a month before my trip. One week before my travel date, my booking was cancelled without any explanation. I received an email stating that a refund had been issued, but there was no further communication.

Despite several attempts to contact the company by phone and email, I received no response. Eventually, I had to contact my bank to recover the refund through their intervention. The entire experience was frustrating, and at the last moment, I had to make a new booking at a higher cost.

I would advise others to be cautious when using this company. While their prices may appear competitive, there is a risk of sudden cancellations without notice or valid reason.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Do not book with this company

Do not book with this company! I cancelled my parking and received an email to say I was going to get a refund and to click a link and there is no way to receive this. I’ve emailed and even wrote to them by post and no response. There telephone number says they are “too busy to answer” do not book with them!!!

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM

Do not use!

They cancel the booking with no prior notice. Then say that that monies have been refunded, however this is total fiction.

Emails and phone calls are not answered.

I begrudge giving these scammers 1 star

Company reported to the police as I believe Mr.EU should be prosecuted for fraud

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!

Just like every other review, I've been conned and now I'm £60 out of pocket for parking at Gatwick. At least I got a cancellation email a few day before departure that gave me time to make an alternative booking.
Email promised a refund but it's impossible to make contact to get the money back. Have used my banks claim back scheme to try and get a refund but I'm not optimistic.
I noticed that this company was set up in June this year and is still registered to trade at Companies House. It appears to be set up solely to scam as many people as possible!

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT USE ..

SCAM DO NOT USE ... gate did not open on arrival at Stansted parking, their website was down, had to pay full price. Eventually got cancelled message. Refund promised but has not arrived. Cost us a fortune for standard day rates. DO NOT USE

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM Do not use this site

Same problem as everyone else. TOTAL SCAM!!! Took our money then cancelled week before we due to fly. Why has this site not been taken down before now DISGUSTED

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

100% Scam Do Not Use

Do not use, this site is scam. They took my booking payment then the night before cancelled with no reason.

There is no way to contact them via phone and do not respond to emails or WhatsApp.

Luckily I only paid a small amount and feel sorry those who paid more.

100% scammers DO NOT USE

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had seen these reviews

I wish I had seen these reviews. Cancelled my car park space 12 hours before my flight.
No answer on phoneline, no answer to emails.
Am going to contact Action Fraud, this is a scam.

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam - they will offer an attractive parking rate, take the money, cancel the booking and never refund the money. Police should lock them up.

September 13, 2025
Unprompted review
Rated 1 out of 5 stars

Seems to be a scam

Seems to be a scam. You pay and the day before your booking they cancel. Almost impossible to contact them. Will report to trading standards.
DO NOT USE!!

October 13, 2025
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM COMPANY

Update 11/25 - they’ve challenged the dispute with my bank which I think is laughable. Complete scam. My bank have enough evidence to support this. Don’t be fooled!!

THIS IS A SCAM COMPANY.

DO NOT USE

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Cancelled with no reason

My reservation, if it ever existed, for parking at Hampton by Hilton at Stansted Airport was cancelled one week before departure.
No explanation given.
This is worse than useless.

October 10, 2025
Unprompted review

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