Airportparks Reviews 

73
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were let down by their experience overall. Customers frequently complained that their parking reservations were abruptly cancelled at the last minute without any valid explanation or prior notice. Many visitors also noted that promised refunds never arrived, while communication channels remained completely unresponsive to all inquiries. Some reviewers were happy with finding cheaper parking options initially or receiving helpful support from external airport staff. Consumer feedback additionally highlighted that the booking portal frequently experienced technical failures and phone lines failed to connect. Travelers experienced significant stress and frustration trying to resolve these unexpected booking issues before their scheduled flights.

What people talk about most

Booking process

People report ambiguous experiences with the booking process, with some customers expressing appreciation for... See more

Refund

Reviewers express dissatisfaction regarding refund issues, noting that bookings are sometimes cancelled and... See more

Customer communications

Consumers find customer communications to be frustrating due to widespread unresponsiveness across multiple... See more

Cancellation

Customers consistently note negative experiences with cancellation, reporting that bookings are frequently... See more

Website

Clients share negative opinions on website, expressing strong frustration regarding their service. Consumers... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I booked parking at stanstead Hilton, luckily I read reviews before paying, after several red flags! 1. Way cheaper then any other parking , not just a little a lot. 2. Reserved no booking reference... See more

Rated 1 out of 5 stars

Do not use this website – it’s a scam. I paid for parking and received an email the day before my trip saying my booking had been refunded, without any explanation. Since then, I’ve tried multiple ti... See more

Rated 1 out of 5 stars

Fake site! Fake company !! I was booking for cheaper car park options and when i found this (Hiltom by Hampton stanstead)i was glad and shocked, and i even ended up booking, but it didnt ask me any p... See more

Rated 1 out of 5 stars

Not worth 1 star. Absolute scam, do not use. This website needs shutting down after all the negative experiences noted on these reviews. Same as others, cancelled bookings with no refund. No reply to... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

73 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.2

All reviews

(73)

49 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not be tempted by the low offer price.

I wish I'd discovered these reviews before booking and paying. Tried to contact and cancel but no link and the provided 0330 number just goes to a recorded message. Contacted my credit card company but notice the payment has been processed. Cancelled my card and getting a new one as a precaution.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers, no contact number or anything.

cancelled my booking 1 day before with no reason

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Lucky escape for me

Lucky escape for me! Started the booking process and received the confirmation email, but no payment email, or link. Something felt off so booked through the official Stansted parking site.
Payment link came through 5 hours later so I just deleted it. Came here and saw these reviews so just adding my slightly more fortunate experience. Hopefully others will see this before progressing with a booking.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Made booking and was sent a phishing scam link to make payment

Made a booking for parking and provided name and email address but instead of having the next page for collecting payment I was sent an email with a code and another email with a link to click and make payment. The link was encrypted and redirected to a page that looked like a payment page but its phishing and will collect your data to somewhere else. I closed to and went to book the airport parking with another website. I pasted the link into ChatGPT and it decoded the destination website as a scam website. Stay away from them. Don’t pay for booking via an email link sent to you!

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

scam company

scam company, they book you in and then no communication at all to cancel, amend or refund. This website is run by scammers. luckily I paid through clearpay, so should get my money back. stay away people.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers. Wish I’d read these reviews before. Scammed for £69 but I should get this back from the credit card. The bigger issue is that I will now have to pay a fortune to get my car out of the car park. Don’t use

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers - Don't use it !!!!

They sent us a booking confirmation once we did de purchase but 24h before the flight they sent another email saying payment refunded. We contacted the car park company directly and they said they didn’t have any booking, so that was a scam and the money was taken from the bank account.
Scammers, don’t purchase anything from them!!!!!

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed by Airportparks.co.uk – No Service, No Refund

I booked parking at the Midi Gatwick car park through airportparks.co.uk and paid on 05/09/2025. When I tried to amend the booking over the phone, every option led to the same automated message before the line was cut off.
Worried, I contacted Gatwick’s official parking, Holiday Extras, and Airparks - all confirmed that my booking number does not exist in their systems.
When I attempted to cancel the booking online, I got a suspicious pop-up telling me to contact an admin via +44 7777777777. I emailed and messaged them on WhatsApp. They replied on 06/09, claiming the refund had been processed. 12 days later, I still haven’t received a penny.
To make matters worse, my arrival at Gatwick was at 5am with my wife and kids. Can you imagine the stress of arriving for a flight only to find out your parking booking doesn’t exist? Gatwick staff told me that if I had parked at the Midi car park without a valid booking, it would have cost me £60 per day. The potential financial and emotional damage was huge.
I honestly don’t understand how websites like this are allowed to operate without being held accountable. Avoid airportparks.co.uk at all costs - they are not legitimate.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers ! Accepted booking and cancelled on my flights day. Still no refund, no compensation, no response , no one answers from any phon number provided! All reviews they have on website are fake

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Be aware - scam

Be aware - scam! They have accepted my payment for booking only to cancel it 6 hrs before using the car park! Just imagine this happening to you on your way to the airport. Avoid!

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Is this a scam website

Seems impossible to get hold of anyone, no response from every number I called and messages sent, it's been 48 hours and radio silence. On their platform there's an option to cancel but it says to contact +447777777777. Feels like a scam website.

September 13, 2025
Unprompted review

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