Avoid getting free trial from them, cause if you do not disable auto-pay, which is enabled by default, they will try charging you. You can’t get ahold of customer service, so your payment method remai... See more
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See what reviewers are saying
The service is very spotty no 5G. The phone is the absolute biggest joke half the time the touch screen doesn't respond, the speaker is so pathetic the person on the other end can't hear you,the batte... See more
I had two numbers with Airvoice for several years. I used autopay to get a great $18/month rate, which fit my needs well. The only nit at that point was the nag message when making a call to "plea... See more
I am satisfied with the phone and the internet service inside the US. My review is about low-quality customer service. I was overseas, and I was unable to use data on my phone. Everyone else in my gro... See more
Company details
About AirVoice Wireless
Written by the company
Welcome to AirVoice Wireless®! Since 1999, we've been providing no-contract wireless service to qualifying individuals across the nation. We've been committed to providing dependable, affordable wireless service nationwide. With the strongest 5G+ network and a dedicated team, we ensure seamless connectivity without contracts or hassle.
At AirVoice, we prioritize relationships and quality customer support, striving to be your trusted source for all your wireless needs. With values of respect, integrity, and sustainability, we aim to provide an exceptional wireless experience while contributing to a more sustainable future.
Join AirVoice Wireless today for affordable, reliable wireless service you can trust.
Contact info
9920 Brooklet Drive, 77099, Houston, United States
- (888) 944-2355
- support@airvoicewireless.com
- airvoicewireless.com
2.1
Poor
88 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AirVoice Wireless is a TERRIBLE provider
I am a real person and agree with all the other real reviews on this site... AirVoice Wireless is a TERRIBLE provider. Their customer service is completely unacceptable. Often their customer service number says its been disconnected, when it does work, I have been on hold literally for hours and gotten looped through their automated directory. The cell service is also poor at best, with spotty service and interrupted billing that dropped my service often. DO NOT use this company!
June 8, 2024
Unprompted review
Cool very good thank uuuu very nice
May 31, 2024
WORST phone company I’ve never dealt…
WORST phone company I’ve never dealt with. I wouldn’t be surprised if these positive reviews are fake. I’ve been trying to get a hold of them for WEEKS with no response. I stayed on the chat for hours, emailed, and been on the phone without a response. In fact, I had family members trying calling them with no success.
I emailed them ask for my information to port out, and the person provided the wrong pin. Then I had to email them again, and after weeks, once I finally got a response and asked for my pin to transfer out, they stopped responding.
These people are a joke and their lack of customer service is circus quality. Phone plans cost are also unreasonable. Why would you pay $35 for 16gb of data when you could pay $5-$10 extra for unlimited data somewhere else. I regret bringing my service to them and I just want to take my number with me.
June 4, 2024
Unprompted review
Quick and effective no stupid questions.
June 1, 2024
Good quality experience.
June 1, 2024
It was a great experience
It was a great experience. Very easy to sign up. And I got approved right away.
June 1, 2024
Great customer service
It was great because it had very helpful information and was quick to the point. Great customer service.
June 1, 2024
Make sure you guys give me my refund on the tablet I ordered and I'll change my ratio.
Once you guys send the refund for the tablet order you canceled then I will change my rating for the company and experience.
May 31, 2024
AirTalk is the way to go!
The process was very easy and straightforward I definitely give AirTalk a thumbs up.
June 1, 2024
Horrible wait time and no one answers…
Horrible wait time and no one answers the call instead have to leave voicemails I’ve had to wait 5 hours to talk to someone. Another session was a 4 hour wait very poor
June 1, 2024
I ported I
I ported I. To your phone service and you promised me an iPhone 8 and all I got was a sim card it's lies do what you say your gonna do
May 31, 2024
I put my information in 3 times…
I put my information in 3 times rejected 3 times so my address matched everything except my identification card as I have a 2 month wait to have it updated in Florida my SSI paperwork is current valid, my Medicaid and suncap are current. What gives because Florida is not allowed??
May 31, 2024
It was easy & the same day I got a…
It was easy & the same day I got a message saying I was approved & my phone was on its way. I pray the phone is good with no issues!!!
June 1, 2024
Very easy to apply and worded to your…
Very easy to apply and worded to your understanding.
May 31, 2024
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