Avoid getting free trial from them, cause if you do not disable auto-pay, which is enabled by default, they will try charging you. You can’t get ahold of customer service, so your payment method remai... See more
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See what reviewers are saying
The service is very spotty no 5G. The phone is the absolute biggest joke half the time the touch screen doesn't respond, the speaker is so pathetic the person on the other end can't hear you,the batte... See more
I had two numbers with Airvoice for several years. I used autopay to get a great $18/month rate, which fit my needs well. The only nit at that point was the nag message when making a call to "plea... See more
I am satisfied with the phone and the internet service inside the US. My review is about low-quality customer service. I was overseas, and I was unable to use data on my phone. Everyone else in my gro... See more
Company details
About AirVoice Wireless
Written by the company
At AirVoice, we prioritize relationships and quality customer support, striving to be your trusted source for all your wireless needs. With values of respect, integrity, and sustainability, we aim to provide an exceptional wireless experience while contributing to a more sustainable future.
Join AirVoice Wireless today for affordable, reliable wireless service you can trust.
Contact info
9920 Brooklet Drive, 77099, Houston, United States
- (888) 944-2355
- support@airvoicewireless.com
- airvoicewireless.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Easy to follow instructions
Easy to follow instructions, Helpful information, Fast response.
Don’t skip by the app
It’s a variety of different phones to choose from free. That’s awesome business.
I can't wait to get my new iPhone
I can't wait to get my new iPhone, and I would write another review after I get my new phone and service
Easy & affordable!
Ordering a replacement phone was easy & affordable! Plus the free tablet was an awesome blessing!!
Easy application process!!
The experience was very seamless and…
The experience was very seamless and easy. I'm very impressed and satisfied.
Easy to do application
Easy to do application. Fast and easy. Free. I'm loving it!! Hopefully my phone will get here soon and I'll be very pleased with it. They told me that it wouldn't take long.
Greatest online experience
It was very well explained and also easy to apply, they even give you a large selection of devices to choose from.
I use the 10gb plan for a month and…
I use the 10gb plan for a month and it's good so far! Customer support is quick too, satisfy!
Worst customer service ever
Worst customer service ever
I have been trying to get a hold of them for over a week. I have tried emailing them, no one ever replies back. I have tried calling them every single weekday for the past 10 days. I have been on hold for 3-4 hours every day and no one ever answers. Worst customer service ever.
It was easy to set up my plan and I…
It was easy to set up my plan and I really like the service!
It was very easy to get everything I…
It was very easy to get everything I wanted and for a great price
RUN FOLKS
RUN FOLKS! DON'T WALK!!!!!!! RUN !!!
How do you run a business, if you don't have a HUMAN BEING to answer the 'AI responding' (only) phone number provided? I signed up, and was supposed to get a free phone, but instead I got a SIM card.
There is no automated response to THAT question!!!
I think this is a nasty/hateful little way to do business! This is why your reviews are so INCREDIBLY bad.
I am TRULY disgusted.
I refuse to put that SIM card in my phone. It's going in the garbage as soon as I post this review.
DON'T DO IT FOLKS.
RC-- Google tour guide
Worst wireless service in the US!
Worst wireless service in the US!! Complete scam and theft of government money! Will retaliate if you filed a complaint against them and cut off your connections. Don't approach!
University go to SafeLink wireless air…
University go to SafeLink wireless air voice has your internet throttled so far back it don't even equal 3G and it's supposed to be 5G
New phone disconnects from their service 7x in 2 weeks.
Started new unlimited data service at the end of December 2023 which included remanufactured Samsung phone* . Starting this February the service would disappear n the connection icon would show a circle with a line through it- a phone call would cause the message: "you are not connected to a network " to appear.
The awful customer "service ", (after waiting 20+ minutes to reach someone) claimed i had "spotty service " in my area,the same area I've lived in for 24 years and Never had this happen before. I get 4 bars on the service icon regularly but they insisted it was AT&Ts poor service area causing the problem.
Meanwhile I have NO tethering ability with this service and they say i have to pay extra for this, contrary to their promotional ads claims.
DO NOT SIGN UP FOR THIS GARBAGE COMPANY with their Spanish-is-our-only-language totally inept operators. Every time I call they tell me something completely different about my plan n data amount.
DON'T PAY ANY ATTENTION TO THEIR HYPE. PASS THEM BY.
*their website claimed this phone was BRAND NEW and listed the price accordingly. However the remanufactured phone i got was $100 cheaper. This is FRAUD.
Addendum: i spent over an hour trying to reach customer disservice today after they disconnected my call . Call kept going in a loop asking for the same information. After 4th time I hung up.
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