Ajax is new to me, bit of a learning curve, but support were there to help every step of the way. Their support team are responsive, fast and most importently, helpful. Five stars for the service, an... See more
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Ajax alarm system — The most awarded wireless security system in Europe
Sklyarenko 5, 04073, Kyiv, Ukraine
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"As an owner of two of the company's systems, I am highly impressed by their service. When an issue arose, the company acted responsibly and replaced the system immediately, despite it being out of warranty. I would trust them with my safety again and again. Kudos to the company for their excellent professionalism!"
Extremely satisfied with the Ajax security system. The hardware quality is top-notch, setup is seamless through the app, and responsiveness is instant. It offers complete peace of mind for home protection. Highly recommended!
Honestly speaking I think that is a very good quality alarm system with a quite clear UX through app and hardware. I have to say thanks to my electrical installer for having suggested to me this brand!
Excellent support
The support team response is really quick and JUST PERFECT!
Now I understand why Ajax products make the deference.
Thank you!
Very good system, would recommend it and very appreciated to GB Electricals for suggesting and installing it
Would like to say huge thanks to the support team for prompt response and assistance.
If all services work like that, will have no issues unsolved :)
Thank you!
We had Ajax alarms installed after our previous system kept giving false alarms. After 6 months with Ajax we have had no issues. The controls are easy to set using the app but there is a control panel too. Very happy.
Ajax were really helpful - we have an alarm system installed by professionals in our home. The system is great but one of the detectors stopped working. Ajax were hugely responsive with their troubleshooting support and enabled us to discern that there was a problem with that piece of equipment which was replaced free of charge by our suppliers as it was recent. The service was great, the solution was perfect and the alarm & camera system works really well and is very reliable. Thank you, Ajax!
Had a problem with 2 smoke detectors. They help me by sending me two instructions including a YouTube video in order to fix the problem which did it job
In use now for over 6 month. Works perfectly, not a single false Alarm. Connection via iphone is very convenient. We also use the cameras and having it all on one platform is just great!
Ajax support never disappoints
Accurate prompt advice
THANK YOU
I have had the Ajax security system fitted to my home for 6 months, no problems. Easy to use. The installation was trouble free. Very pleased with the security system
Ajax is a fantastic system, well made and the app is incredibly easy to use.
Importantly, tech support is exceptionally good and 24/7 too, which is very helpful
Simple to install
Easy to operate
Reliable (no false alarms)
Super technical assistance (quick and precise response)
I am generally happy with Ajax products, but unfortunately my experience with Kaly Bilişim in Turkey has been extremely disappointing. They are completely unresponsive — they do not reply to emails or whatsapp. I was sold a defective product and, despite the fact that it is still under warranty, I have not received the support I need.
I have also contacted Ajax directly by email because I am currently dealing with a genuine home security issue, and I urgently need this matter resolved. I am now waiting for Ajax to respond and take action as soon as possible.
If the issue is not resolved, I will update this review accordingly.

Reply from Ajax Systems
Ajax as a Company from Technical and Security point of view make top of the line products. I have only super positive experience with all Ajax Intruder line equipment, and i would recommend everyone to test them to see superior quality behind.
There Technical Division and Support is excellent to help at any time , and again this prove there's dedication for all individual client.

Reply from Ajax Systems
High quality products and a responsive after sales service should any issues arise. A reliable company, i'd recommend them

Reply from Ajax Systems
Fast response to solve a problem with my account, even on a Sunday.

Reply from Ajax Systems
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