I am not satisfied with shipping. Also I was asked to pay additional fees for customer service. At first I really complimented customer service. I hope my problem is resolved soon so I can continue to... See more
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Alden York delivers excellence from start to finish. The product quality is truly impressive — everything feels premium, durable, and thoughtfully made. Their customer support is equally outstanding,... See more
ı ordered a pair of shoes and looked better in person than ı expected. they were a little firm at first but after wearing them around they felt much more comfortable.
Got the belted dress and I was kinda unsure about sizing but it actually fit really well. The fabric feels premium and not cheap at all. Delivery took around 9 days but packaging was neat so no compla... See more
3.0
Average
104 reviews
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I ordered a linen long-sleeve button…
I ordered a linen long-sleeve button down shirt for my husband, size L. A few minutes ago, I received the order and not only is it NOT a linen shirt (it is polyester, with no material or care label attached) but it is also the wrong size. It's a 2XL rather than the L I ordered. The picture online versus the actual item I received are polar opposite in terms of material and sizing. Tremendously disappointed and definitely will not be ordering again from Alden York.
September 30, 2025
Unprompted review
Alden York Misled Me About Shipping Timing
I purchased three items from Alden York via their website. The website showed a single shipping option: Standard Shipping 3-4 business days. After waiting for my orders, I inquired with Alden York. Their customer service person explained I should expect a shipping time of 10-25 days. Subsequently, I received a message from Alden York: "We offer USPS 7-10 Business Days as well as USPS 10-14 Business Days delivery". This is despite the fact that their website did not offer those options (and despite my sending a screenshot of the shipping option from the website to Alden York). I feel misled and won't be purchasing anything from Alden York again.
September 26, 2025
Unprompted review
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