Would have been higher if I hadnt had such a misleading process in the first place. I just wanted to order one item, and I was tricked into subscribing/membership which I didnt want. Getting my money... See more
Company replied
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Would have been higher if I hadnt had such a misleading process in the first place. I just wanted to order one item, and I was tricked into subscribing/membership which I didnt want. Getting my money... See more
Company replied
Nothing much, just that i wasn't even ready to order any products recently then the company deducted a certain amount of money in my account without my approval. So that made me very mad because I ha... See more
I’m so grateful for the support I received. The team was quick to respond, very friendly, and resolved my issue in no time. Their professionalism is greatly appreciated.
I was paying for something I did not order via a monthly fee. I discussed this with Sarah who has arranged a return of payments and cancelled the card debit.
Hasn’t replied to negative reviews
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Hopefully i get my money as promised
i had a positive expereience from the moment i raised my concern, the support team got intouch with me in seconds they were so helpfull and kind. keep it up
I asked 3 times for reimbursement and they are still trying to not doing it. It’s stealing people.
Unhappy with this after I said umpteen times to cancel you kept on reopening the account
Kenny from the escalation team was very helpful in dealing with my enquiry quickly and efficiently.'
Scam! Be careful! NEVER make an account or you will have a subscription!
⚠️ What likely happened:
If you buy a cheap gift card (e.g. €1 for €10 value), but in the small print — or not clearly mentioned at all — they added a subscription. This is a known deceptive tactic and may be illegal under EU consumer protection law.
There is also a limited time of 90 days:
If you paid for a gift card or subscription credit, the validity period must be reasonable. In practice, this means:
• You have the right to a reasonable amount of time to use your credit
• A 90-day (3-month) expiration period is often considered too short, especially if it wasn’t clearly communicated upfront.
• Under European consumer laws, a validity period of at least 6 months to 1 year is generally seen as reasonable.
• For paid cards or subscriptions, the seller cannot unfairly limit the validity in a way that harms the consumer.
Very good service and cooperation by the team in regards to product quality and service.
Thank you team!
Clair helped me a little with my problem everything is smoothly done
Scammed into a membership I didn't order while thinking I was buying a game from a totally different link I'd clicked only to end up signed up here and unable to get a refund or cancel. Chat was useless. Going through my bank. Punaro Ltd was the name I was given before it appeared as All4hair.
This shop is a scam. They have ads in Instagram that let you think you won something and just have to pay 2$ (whatever currency) for shipping. With paying these 2$ you accept their business rules and from then on, they charge you 66$ for nothing. You can cancel the subscription anytime, but until the cancelation is active, then they charge again and again.
Very nice and fast support. Special thanks to Emily.
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