Would have been higher if I hadnt had such a misleading process in the first place. I just wanted to order one item, and I was tricked into subscribing/membership which I didnt want. Getting my money... See more
Company replied
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See what reviewers are saying
Nothing much, just that i wasn't even ready to order any products recently then the company deducted a certain amount of money in my account without my approval. So that made me very mad because I ha... See more
I’m so grateful for the support I received. The team was quick to respond, very friendly, and resolved my issue in no time. Their professionalism is greatly appreciated.
I was paying for something I did not order via a monthly fee. I discussed this with Sarah who has arranged a return of payments and cancelled the card debit.
4.1
Great
167 reviews
Hasn’t replied to negative reviews
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Great service …
My issue was solved efficiently and without delay. Great service.
November 20, 2024
Unprompted review
Great customer service
Thank you for your great customer service Marshall much appreciated.
November 10, 2024
Unprompted review
Unethical Scam
Money was taken from my account after I clicked a misleading link, I then demanded my money refunded more than a month ago, today I received an e-mail stating that they will refund my money if I leave a good review not mentioning the refund at all. They have the audacity to ask me to e-mail them back after I have leave the review and help them fool consumers and ONLY then will my refund be processed.
E-mail received below: Hi Megan I am Sama, Escalation Team Lead at all4haircare.com . I would like to sincerely apologize for the issues you have encountered with our membership plan and to repair the damage. I wanted to confirm that your membership has been successfully canceled as per your request. Regarding your refund request: While our policy is not typically to allow refunds once your membership has been activated, we would like to make an exception in this case to ensure your satisfaction. In order to process your refund, please leave a positive review of your experience. Your feedback helps us improve and helps others make informed decisions. Please do not mention “refunds” or “cancellations” in your review. We encourage you to mention that your issue was resolved or simply rate my service 4-5 stars for positive feedback. You can write something simple like: “She contacted us herself to help us” “Problem solved” “Thanks to the Escalation Team” “Thanks for your help” “Good customer service” “Good service” “Good communication” “Satisfied” How to leave a review on Trustpilot
November 6, 2024
Unprompted review
Reply from All4haircare
Dear Serge,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@all4haircare.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The customer service guy,ease my…
The customer service guy,ease my stress.
The best customer service I've had in this platform.
We need more of him🙏🏼
November 5, 2024
Unprompted review
The service is good and my experience…
The service is good and my experience overall was good.
August 1, 2024
Unprompted review
Great at corisponding with me did what…
Great at corisponding with me did what I asked for no fuss made
November 1, 2024
Unprompted review
Reply from All4haircare
Dear Sarah,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@all4haircare.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Good experienced.
October 31, 2024
Unprompted review
Gratitude towards All4haircare
The customer service is absolutely magnificent. Their product and the services they render are nothing but absolutely amazing.
October 31, 2024
Unprompted review
Fixing a up wrong
October 1, 2024
Unprompted review
I would never recommend it
I would never recommend it
They keep on charging money to your credit card, customer support only send you a copy paste answers, no refund, and they have charged me already 3 times.
It needs 14 days to cancel your account, and in that time they keep on charging money to your account.
Is a stole money... do not trust
September 13, 2024
Unprompted review
Reply from All4haircare
Dear Suhayla,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@all4haircare.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Contacted. Issue addressed.
I had a serious issue with a membership.
September 12, 2024
Unprompted review
Excellent service
Phoebe was very helpful and offered great service.
September 12, 2024
Unprompted review
This company listens but they were some…
This company listens but they were some issues but they were resolved and that is what I liked
September 11, 2024
Unprompted review
" Issue addressed" "Good service"…
" Issue addressed" "Good service" "Great communication"
September 9, 2024
Unprompted review
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