Allans Furniture Reviews 138

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Bought a 3+2 reclining sofa set. Delivery was bit late but finally arrived. When tried to put them in living room at different positions, thought we made a mistake coz three seater was a bit bigger t... See more

Company replied

Rated 5 out of 5 stars

Had a minor problem with one of the chairs in a suite that we bought in 2023. However on contacting them they were so easily to deal with, especially John Doherty who took complete charge of ensuring... See more

Rated 5 out of 5 stars

We were looking for flooring for our new kitchen. Ryan Fraser looked after us and he was most helpful showing us different types and designs of flooring. He also brought chosen sample to our house... See more

Rated 5 out of 5 stars

Tom was knowlegeable about beds and mattresses and gave us great adviceabout best quality deals at an affordable price without the slightess pushiness to spend more than required. Also stored the bed... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Allans Furniture Warehouse is a family owned business with over 40 years of experience and expertise in the furniture and flooring industry. We pride ourselves in the high quality of our merchandise, efficiency and personal service. Our six floo...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

138 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Tom was knowlegeable about beds and…

Tom was knowlegeable about beds and mattresses and gave us great adviceabout best quality deals at an affordable price without the slightess pushiness to spend more than required. Also stored the bed and mattress for a long time toallow me to decorate the room and to get a new carpet down. Friendly and put us at ease and has extremely pleasant manner.

August 16, 2024
Unprompted review
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Reply from Allans Furniture

hello
Thank You for your review on Trust pilot

We greatly appreciate your effort in sharing your experience. Your feedback is priceless, and we love hearing from our happy customers.

Rated 5 out of 5 stars

I going to buy Colorado bed from Tom

I going to buy Colorado bed from Tom. He is great and I am happy with service.

August 14, 2024
Unprompted review
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Reply from Allans Furniture

Hi

Thanks for leaving this 5* review, it is greatly appreciated

Rated 5 out of 5 stars

John was very helpful and wasn’t push…

John was very helpful and wasn’t push at all,which we appreciate made it more comfortable to look about and find what we wanted
Thank you John

August 13, 2024
Unprompted review
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Reply from Allans Furniture

Hi Thank You for this great review, it is greatly appreciated and will be passed on to the Sales Team

Rated 5 out of 5 stars

First Class Service

I was passed Ryan's details through a family member as we were looking to purchase our first new carpet. From our initial visit to the store to the final fitting, Ryan's service was exceptional. We are absolutely thrilled with our new carpet and couldn't have done it without his expertise and guidance. We will definitely be returning to Allans Furniture & Flooring Warehouse in the future.

July 31, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for taking time to leave this 5* review and we are very happy you have received good service form Ryan,
kind regards
Allans Sales Team

Rated 5 out of 5 stars

John sorted a problem I had with my…

John sorted a problem I had with my couch with professionalism. He was very approachable and helpful. Thanks to him for making my experience very positive ☺️

August 2, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for contacting us on this problem that you had with your settee, We are very happy that all has been sorted and that John Looked after you promptly, we will pass on this info to the relevant department.

kind regards

Allans Sales Team

Rated 5 out of 5 stars

Great quality products

Great quality products, all my carpets and flooring were delivered and fitted on time as expected. They look great.

July 29, 2024
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Reply from Allans Furniture

Hi,
Very much appreciated on your your 5* review, we are very happy that everything looks great.
kind regards
Allans Sales Team

Rated 5 out of 5 stars

Archie was a great help such a nice guy…

Archie was a great help such a nice guy and the rest of the staff

July 8, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for leaving a 5* review.
This is very much appreciated and also that you are very happy with the service received.

kind regards

Allans Sales Team

Rated 5 out of 5 stars

134827

Service received from Tom (134827) bought corner group very good

July 24, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for leaving a 5* review
we will pass this onto the relevant department
Kind Regards
Allans Sales Team

Rated 5 out of 5 stars

Myself and my husband were in looking…

Myself and my husband were in looking for 2 three seater sofas, we got a friendly welcome from Tom and he was a great help as we were going between 2 sofas, giving us space and time to make our decision, allowing us to take the colour samples home to make our colour choice.Thanks for the great service Tom. Invoice no. 134749.

July 19, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for your kind comments and for leaving a 5* review.
We will certainly pass your comments onto Tom in the store.

kind regards

Allans Sales Team

Rated 5 out of 5 stars

O/No 134748

O/No 134748
Popped into Allan's to buy a 3+1+1 very happy with service received from Tom
O/No 134748 just waiting for delivery now thx

July 19, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for the kind 5* review.
Very happy that you have received good service form our Sales Representative Tom, We will pass on the info to him.
Kind Reagrds

Allans Sales Team

Rated 5 out of 5 stars

Great service got a free rug and money…

Great service got a free rug and money of insurance also that lasts 5years

July 19, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Kind Regards for leaving a 5* star review for great service.

Allans Sales Team

Rated 5 out of 5 stars

Big thanks to Archie the Salesman.

Big thanks to Archie the Salesman for all his help, advice and guidance in purchasing a new mattress, also delivered within 2 weeks. Good and friendly staff also.

July 1, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for leaving this 5* review for good service form Archie.
We will pass this info on to the sales Team

Kind Regards

Allans Sales Team

Rated 5 out of 5 stars

Good service

Me and my sister visited Allan’s furniture to purchase a dining table and coffee table for my new home . They have too many options. We were served by Tom, he was so helpful and very pleasant thanks Tom my invoice number 134743

July 17, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for leaving a 5 review.
We appreciate your support and positive feedback
Kind Regards
Allans Sales Team

Rated 5 out of 5 stars

FIRST CLASS SERVICE!

My mother and I visited Allan`s Furniture to purchase a new coffee table for her home. We were served by Tom, who as always was pleasant, courteous and very helpful. He made the whole shopping experience an enjoyable one and puts the customer first. He can`t do enough and exceeded any expectations that we may have had. A true gentleman and a credit to Allan`s Furniture. A huge Thanks to Tom from both of us. (Invoice No:134681)

July 12, 2024
Unprompted review
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Reply from Allans Furniture

This is fantastic to read.

We appreciate your support and positive feedback.

Thank You
Allans Sales Team

Rated 5 out of 5 stars

Great service from sales to delivery…

Great service from sales to delivery would thoroughly recommend. The furniture that we purchased looks fantastic and the carpets that were fitted was a lot less stressful than we thought it was fitted with no mess and the guys were great

June 12, 2024
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Reply from Allans Furniture

Hi
Thank You for leaving a 5* review
Very much appreciated and very happy you have received good service form start of sale to end of sale.
kind regards
Allans Sales Team

Rated 5 out of 5 stars

Whether it’s furniture or flooring I…

Whether it’s furniture or flooring I never fail to be impressed by Allan’s Furniture. I have been using them for many years and have recommended them to many others who have been equally impressed. A great family business that thoroughly deserves its well earned reputation.

July 10, 2024
Unprompted review
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Reply from Allans Furniture

Hi

Thank You for leaving such an impressive 5* review.
This will be passed onto the Sales Team

kind regards
Allans Sales Team

Rated 5 out of 5 stars

Great service from Tom

Tom assisted me in purchasing 4 mattresses over the phone for a tenanted property. He was very helpful.

July 10, 2024
Unprompted review
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Reply from Allans Furniture

Hi
5* review is very much appreciated
Thank You for leaving this and we will pass this onto the relevant department.
kind regards

Allans Sales Team

Rated 5 out of 5 stars

Tom was great at helping us choose a…

Tom was great at helping us choose a mattress and getting us a great deal. Would highly recommend using Allan’s.

July 10, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for leaving this review, very much appreciated
kind regards
Allans Sales Team

Rated 5 out of 5 stars

Invoice 134778

Invoice 134778
I went into purchase bedroom and dining furniture. I was greeted by Tom who went out of his way to assist me. I purchased a mattress and will return to buy the rest of my furniture soon. Tom was welcoming and very helpful.

July 8, 2024
Unprompted review
Allans Furniture logo

Reply from Allans Furniture

Hi
Thank You for leaving this 5* review and that you are very happy with your purchase
kid regards

Allans Sales Team

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