Allans Furniture Reviews 138

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Bought a 3+2 reclining sofa set. Delivery was bit late but finally arrived. When tried to put them in living room at different positions, thought we made a mistake coz three seater was a bit bigger t... See more

Company replied

Rated 5 out of 5 stars

Had a minor problem with one of the chairs in a suite that we bought in 2023. However on contacting them they were so easily to deal with, especially John Doherty who took complete charge of ensuring... See more

Rated 5 out of 5 stars

We were looking for flooring for our new kitchen. Ryan Fraser looked after us and he was most helpful showing us different types and designs of flooring. He also brought chosen sample to our house... See more

Rated 5 out of 5 stars

Tom was knowlegeable about beds and mattresses and gave us great adviceabout best quality deals at an affordable price without the slightess pushiness to spend more than required. Also stored the bed... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Allans Furniture Warehouse is a family owned business with over 40 years of experience and expertise in the furniture and flooring industry. We pride ourselves in the high quality of our merchandise, efficiency and personal service. Our six floo...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

138 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Order number 134770

Went into store on the 3rd of July order number 134770 and was greeted by Tom who assisted with our purchase we advised We needed the furniture fitted in which Tom advised they will do delivery within 10 days and the fitter will come the next day to assemble the furniture and that there would be a separate charge for this and would need to be paid to the fitter. Tom advised there would be no delivery charge for this. Thanks Tom now just waiting for the furniture to arrive 👍🏼

Delivery guys were friendly the joiners showed up the same day to assemble the furniture the young guy was ok however the older guy you sent does not know how to behave when you go to someone’s house as he was being rude and needs to learn some manners

July 3, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for leaving this review and also amending it when goods were delivered and fitted.
We are very happy that you have received good service from start of puchase to delivery from our delivery service, we are very sorry about the fitter and we will be looking into this.
Once again Kind Regards
Allans Sales Team

Rated 5 out of 5 stars

Fab service

Fab service, fab prices. Fab, fab, fab!

July 2, 2024
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Reply from Allans Furniture

Hi
Thank You for leaving this FAB review and 5*
Kind Regards
Allans Sales Team

Rated 5 out of 5 stars

Fantastic place for all your home…

Fantastic place for all your home requirements
Beds furniture carpet floors Gerard MD IS BRILLIANT VERY HELPFUL

July 5, 2024
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Reply from Allans Furniture

Hi
Thank You for leaving a 5* review and that you were very happy with the service form our very own Gerard.....
This will be passed on to the Sales Team
Kind Regards!

Rated 5 out of 5 stars

Great local firm

Great local firm. Fabulous range of furniture at good prices and very helpful/ professional.

July 1, 2024
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Reply from Allans Furniture

Hi
Thank You for your 5* review
very much appreciated and will be passed onto our Staff
kind regards
Allans Sales Team

Rated 5 out of 5 stars

Great service

We have used Allans Furniture for mattresses and carpets and both times been very happy with the products and service we have received. They couldn't of been more helpful and as a charity they always managed to work around the residents staying with us.

March 18, 2024
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Reply from Allans Furniture

Hi
We are very happy to help out as much as we can, Very happy with your 5* review
we will pass this on to the whole Sales Team
kind regards
Allans Sales Team

Rated 5 out of 5 stars

Highly recommend

Delighted with everything we purchased. Highly recommend

May 3, 2024
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Reply from Allans Furniture

Hi Lara
Thank You for taking time to leave a review, very much appreciated and we will pass this info on to the sales team

Rated 5 out of 5 stars

I found the team at Allan's super…

I found the team at Allan's super friendly and very helpful. they had a great knowledge of all products and after purchasing from them their delivery service was most efficient.

July 4, 2024
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Reply from Allans Furniture

Hi
Thank You for taking time to leave us a good review, it is greatly appreciated.
kind regards
Allans sales team

Rated 5 out of 5 stars

Incredible quality of products and…

Incredible quality of products and amazing customer service and the aftercare service is second to none ! I have used Allan’s for residential and commercial projects and wouldn’t use anyone else after the amazing experiences myself and my clients have had

December 18, 2023
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Reply from Allans Furniture

Hi
Thank You for the 5* review
kind regards
Allans Sales Team

Rated 5 out of 5 stars

Recommend!!

I've Dealt with Gerard and the team for a number of years. Respond quickly, do a great job and easy to deal with, highly recommend!

July 4, 2024
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Reply from Allans Furniture

Hi
Thanks for the kind message and 5* review
kind regards
Allans

Rated 5 out of 5 stars

Top class service

Went into the store and Gerard gave me advice and recommendations of which new bed and replacement mattress would be best for us.

July 3, 2024
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Reply from Allans Furniture

Hi
Just to say Thank You for the 5* review
very much appreciated
regards
Gerard

Rated 5 out of 5 stars

Range of products was great but what…

Range of products was great but what really made the difference was the personal service and the after care with any small queries that we had.

January 17, 2024
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Reply from Allans Furniture

Hi
Thank You for the 5* review, we are very happy to hear from you.
kind regards

Allans Sales Team

Rated 5 out of 5 stars

Brilliant customer service

What a great personal service. From walking in the door we received a warm friendly greeting and honest, informative help to ensure we selected the perfect furniture to suit our personal requirements. No pushy sales!
Delivery guys were great. put everything in the desired location and even put the headboards on the beds for us.
Couldn't have been more helpful from start to finish.

May 14, 2024
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Reply from Allans Furniture

Hi
Fantastic hearing from you with a great 5* review, We aim to satisfy all our customer from start of sale to day of delivery.
kind regards
Allans Sales Team

Rated 5 out of 5 stars

An amazing range with staff that are…

An amazing range with staff that are experienced and go above and beyond

July 1, 2024
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Reply from Allans Furniture

Hi
Very much appreciated for the 5* review given by you, Glad you are very happy.
kind regards

Allans Sales Team

Rated 5 out of 5 stars

Why I shop at Allans

I have been dealing with Gerard, Paul and the team at Allans for many years. I keep going back because I find the service excellent. My family all shop at Allans. Prices are very competitive and there is something for every budget. I would recommend Allans to anyone looking to improve their home.

July 4, 2024
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Reply from Allans Furniture

Hi
Thank You very much for your 5* review
We are always happy to hear from a repeat customer just goes to show we aim to please.
kind regards

Allans Sales Team

Rated 5 out of 5 stars

Fabulous Service, Quality and price

Bought a leather corner suite from Allans Furniture and everything has been excellent. Really good price, excellent quality, excellent service and delivered on time. Can't praise them any higher, they were excellent.
Big shout out to the guys that delivered it in taking their time to ensure it got through my small hallway.
I will be back to Allans Furniture.

April 9, 2024
Unprompted review
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Reply from Allans Furniture

Just Love this 5* review.....
Thank You very much for your message, We aim to please at all times.
kind regards
Allans Sales Team

Rated 5 out of 5 stars

It’s be good working with Allans where…

It’s be good working with Allans where they have been accommodating with timings in get jobs booked in quickly and efficiently. Always helpful with suggestions on flooring and furniture.

July 4, 2024
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Reply from Allans Furniture

Hi David,
Just to say Thank You very much for your knid review, we aim to please he customer as much as possible.
thx
Allans Sales Team

Rated 5 out of 5 stars

Best choice Best service

Excellent choice of furniture & carpets at very competitive prices coupled with outstanding service
I have used this firm for years highly recommended
Unicorn Homes

July 4, 2024
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Reply from Allans Furniture

Hi
Thank You for this great 5* review, it is greatly appreciated and will be passed on to the Sales Team

Rated 5 out of 5 stars

Personal

Personal, knowledgable, efficient service from start to finish ensuring my interiors have the Wow factor .. up to date and contemporary business with valued traditional customer service!

July 4, 2024
Unprompted review
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Reply from Allans Furniture

Hi
Thank You for kind review, very much appreciated, Allans Sales Team

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